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9.6/10
Amazing
QQamarjamilFrom the moment I arrived at the Mandarin Oriental, Muscat, I knew I was in for something special. The level of service was absolutely exceptional — warm, attentive, and always professional. Every staff member I encountered went above and beyond to ensure my stay was seamless and memorable.
The hotel itself is spotless, with immaculate attention to detail in every corner. My room was beautifully designed, blending elegance with comfort, and the views were nothing short of breathtaking — overlooking the serene mountains and the city’s picturesque skyline.
Breakfast was a highlight each morning, with a rich variety of delicious options that catered to every palate. From fresh local delicacies to international favorites, everything was prepared to perfection.
The facilities at the hotel were everything one could ask for in a luxury stay: a world-class spa, a state-of-the-art fitness center, stunning pools, and several dining options that offered an exquisite culinary journey.
Overall, it was a flawless experience that exceeded all expectations. I left feeling refreshed, pampered, and already looking forward to my next visit. I would absolutely love to return and stay for a few more nights — one visit simply isn’t enough.
NNetalkarI recently stayed at the Crowne Plaza Muscat and had a truly fantastic experience. From the moment I arrived, the staff went above and beyond to ensure a comfortable and relaxing stay.
A special mention goes to Gowtham from Room Service – he was incredibly courteous, prompt, and attentive to every detail. His professionalism and warm attitude really made a difference during my stay.At the hotel restaurant, I was equally impressed by the service. In breakfast Bhavesh and Kunal stood out with their friendliness, efficiency, and genuine hospitality. They made every meal feel special with their attentiveness and helpful recommendations. We wanted to try restaurants but we were short of time .
The hotel itself is beautiful in amazing place – with stunning views, clean and spacious rooms, and great amenities. But it’s truly the people like Gowtham, Bhavesh and Kunal and other staff who make Crowne Plaza Muscat such a memorable place to stay.
Highly recommended, and I look forward to coming back!
Thank you .
FFoddyTravelsWe had a wonderful experience. The staff were so accommodating, allowing us to use the spa facilities after our morning snorkel on our checkout day. The food was great when we ordered. It was a lovely base with very comfy beds. The only issue was that two of our water bottles were not possible to open. That was just a minor inconvenience.
MMoonyhoneyThe W Hotel Muscat exceeded all expectations. From the elegant decor and stunning sea views to the impeccable service, every detail was perfect. The room was luxurious, the dining exquisite, and the spa a true sanctuary. The staff’s warmth and attentiveness made my stay unforgettable. Highly recommend
GGuest UserDisappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.
FFarah Binti RamliI had such a lovely stay at Sheraton Oman. From the moment I arrived, everything felt smooth and welcoming. One of my favorite things in the room was the coffee machine. I used it every day for my coffee break and absolutely loved it! The breakfast buffet was amazing, with so many options and everything tasting fresh and delicious. It was the perfect start to each day. The pool really stood out too - spacious, clean, and absolutely gorgeous. It was such a relaxing spot to unwind.
Overall, I truly enjoyed my stay and would definitely come back again!
GGuest UserThe hotel is quite a distance from the city center and not particularly close to the airport either. However, the hotel's facilities and overall environment are very good; it's clean and well-maintained. The front desk staff were also very friendly. The only drawback was that the buffet options were quite uninspired. Furthermore, there are no dining options nearby, and the area feels quite isolated.
GGuest UserThe hotel is nice, but it is being reconstructed. Half of the services are not provided. The pool is closed. That is the only reason we wanted to go there. But no one warned us in advance
GGuest UserWe had a wonderful stay at the Radisson Collection in Muscat. From the moment we arrived, the reception team provided excellent service and made us feel very welcome.
During our stay, we visited Qureshi restaurant, where both the food and service were amazing. A special thanks to Ashwani, who gave us excellent recommendations that made the experience even better.
We also dined at Omny restaurant, where the chefs did a fantastic job preparing seafood exactly as per our request. The staff, especially Sonia and Amir, were warm, attentive, and looked after us throughout the meal. We also appreciated the hospitality from the manager, Shiva, which made the experience even more memorable.
The only area that could be improved was the breakfast service. Unfortunately, the staff did not seem very engaged or friendly, even though the restaurant was not busy at the time.
Aside from breakfast, everything else about our stay—from the reception to the restaurants—was outstanding. We truly enjoyed our time at the Radisson Collection and look forward to returning in the future.
Thank you once again ..
GGuest UserNice location in quiet residential area near beach. Hotel has limited parking on site. Public areas and rooms were clean. Receptionist tried to reduce to a single room from the double that I had booked. Pointed this out and was given a double ...... next to the lift, despite the hotel being practically. Poor soundproofing meant that I could hear every conversation in the corridor.
Tried the pool which is on the second floor in the middle of the hotel. No towels available. I did ask a member of staff but none were forthcoming. Restaurant was empty and no bars were open as it was Eid. Service was polit and there was an extensive menu. Additional guidance on the menu explaining the dishes would have been helpful.
Bar and restaurant downstairs also closed.
Breakfast service staff were helpful and offered alternative options which were not laid out on buffet.