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9.6/10
Amazing
GGuest UserI recently stayed at the Crowne Plaza Muscat and had a truly fantastic experience. From the moment I arrived, the staff went above and beyond to ensure a comfortable and relaxing stay.
A special mention goes to Gowtham from Room Service – he was incredibly courteous, prompt, and attentive to every detail. His professionalism and warm attitude really made a difference during my stay.At the hotel restaurant, I was equally impressed by the service. In breakfast Bhavesh and Kunal stood out with their friendliness, efficiency, and genuine hospitality. They made every meal feel special with their attentiveness and helpful recommendations. We wanted to try restaurants but we were short of time .
The hotel itself is beautiful in amazing place – with stunning views, clean and spacious rooms, and great amenities. But it’s truly the people like Gowtham, Bhavesh and Kunal and other staff who make Crowne Plaza Muscat such a memorable place to stay.
Highly recommended, and I look forward to coming back!
Thank you .
QQamarjamilFrom the moment I arrived at the Mandarin Oriental, Muscat, I knew I was in for something special. The level of service was absolutely exceptional — warm, attentive, and always professional. Every staff member I encountered went above and beyond to ensure my stay was seamless and memorable.
The hotel itself is spotless, with immaculate attention to detail in every corner. My room was beautifully designed, blending elegance with comfort, and the views were nothing short of breathtaking — overlooking the serene mountains and the city’s picturesque skyline.
Breakfast was a highlight each morning, with a rich variety of delicious options that catered to every palate. From fresh local delicacies to international favorites, everything was prepared to perfection.
The facilities at the hotel were everything one could ask for in a luxury stay: a world-class spa, a state-of-the-art fitness center, stunning pools, and several dining options that offered an exquisite culinary journey.
Overall, it was a flawless experience that exceeded all expectations. I left feeling refreshed, pampered, and already looking forward to my next visit. I would absolutely love to return and stay for a few more nights — one visit simply isn’t enough.
GGuest UserOverall, nice place to stay.
Loved the quirkiness deco of the hotel.
Had a late afternoon flight, so was allowed extended check-out.
A good variety for breakfast and helpful/attentive staff.
It is not the high end of the Bonvoy experience, one would expect from the likes of JW Marriot and Ritz Carlton, however, I think couple of things could have been better thought.
The bathroom layout is rather weird, with the tap knob found opposite to where the shower heads are, under the clothes/towel racks!
Would have expected hairdryer in the rooms and face towel to wipe around the sink.
Noticed a faint lingering toilet smell, even with constant flushing and hosing, maybe due to no extractor present.
For a hotel brand that promotes environmental sustainability, I would not expect take away cups in the rooms!
I would still recommend the hotel for short stays.
Llshukaily⭐️⭐️⭐️⭐️⭐️ Excellent Stay – Highly Recommended
I had a wonderful stay at InterContinental Muscat Hotel from 21st to 23rd January. From the moment we arrived, the experience was smooth and pleasant.
Check-in was quick and efficient, and the hotel has a very nice, welcoming scent throughout the lobby and common areas. The room was clean, comfortable, and well maintained, and the bathroom was spotless.
The pool area is great, with different depths (1.1 m and 1.3 m), plus a dedicated kids’ pool around 30 cm, which makes it ideal for families as well. One of the highlights is the direct access to Qurm Beach, which is a big plus.
Breakfast was enjoyable with a good buffet selection, and the staff throughout the hotel were very friendly, professional, and always willing to help.
Overall, a great stay and a classic, reliable 5-star experience in Muscat. I would definitely recommend it and would happily stay again.
RRambhatI had a truly wonderful experience during our stay. From the moment of arrival, the hospitality was warm, professional, and attentive. The room was impeccably maintained, spacious, and thoughtfully designed, reflecting the high standards expected of a five-star property. The staff were courteous, responsive, and genuinely committed to ensuring guest comfort at every touchpoint. The dining experience was equally impressive, with a well-curated breakfast spread and excellent service. Overall, it was a memorable and relaxing stay, and I would gladly return and recommend this hotel to others seeking quality, comfort, and refined hospitality.
SSarah.97Very Good experience ! 🤍
All staff are so kind so nice good manner and give good assistance🫶🏻.
The room is clean and smells so good feel relaxed . The restaurant down have buffet and the food and fruit is tasty the staff there also gave me a coffee they are so kind 😁❤️.
I was enjoyed my rest…Thank you for your all service I will come back again 🫶🏻🫶🏻
SSugarBThe hotel is located in a good location. The city is not meant for walking but you can actually walk to the very big mall called Oman Avenues Mall which also has IKEA. Room is quite nice except the bathroom that has a lot of visible mold on the ceiling. Service at check-in is good and staff is friendly.
NNataliia P.This is my second visit to Muscat and I was impressed by the pool, which is over 100m long. The pool is truly gorgeous! Since August is the low season, there are not many guests at the hotel and you can swim in the pool alone, as if it were your own private pool! In fact, there are 3 pools. So you can choose the one that suits your taste. Perhaps, swimming in the Gulf of Oman did not impress me much. Let's just say that there are better seas. But, on the other hand, there is always such a small percentage of vacationers who want to swim in the sea that most people just need to go in, jump in the waves and get out. In terms of enjoying the beach, the experience here is 100% positive. The service on the beach is excellent! They constantly bring ice water with lemon and mint, offer refreshing napkins, and treat you to fruits. The hotel is designed in a traditional Arabic style and fully meets the idea of a luxurious holiday. The dark palette in the interiors emphasizes the architecture and gives a sense of sophistication. For guests who book villas, the Amouage bath line is offered. In simpler rooms - Аsqua di Parma, which is also not bad! As for the food, in my opinion, it is ordinary, without frills. I received undoubted aesthetic pleasure from staying in this beautiful place, but the hotel did not make any gastronomic impressions on me. At the same time, there are no complaints about the service. Everyone I dealt with - reception staff, beach staff, waiters are exceptionally friendly and responsive!
GGuest UserHotel location was great in the middle of everywhere. Furniture was well maintained beds were comfy. Swimming pool was small but my kids enjoyed it. The only disadvantage was staff. We only sow the lady for check in honestly she was polite but no welcoming no one to help with baggage no one in the reception most of the time. House keeping was horrible they don’t change linens even it was dirty and torn. I had to call them to change it. The carpet was wet and they didn’t do anything even they don’t clean tables. Price was reasonable for the location only and having connected rooms was great for my children.
GGuest UserWe had a wonderful stay at the Radisson Collection in Muscat. From the moment we arrived, the reception team provided excellent service and made us feel very welcome.
During our stay, we visited Qureshi restaurant, where both the food and service were amazing. A special thanks to Ashwani, who gave us excellent recommendations that made the experience even better.
We also dined at Omny restaurant, where the chefs did a fantastic job preparing seafood exactly as per our request. The staff, especially Sonia and Amir, were warm, attentive, and looked after us throughout the meal. We also appreciated the hospitality from the manager, Shiva, which made the experience even more memorable.
The only area that could be improved was the breakfast service. Unfortunately, the staff did not seem very engaged or friendly, even though the restaurant was not busy at the time.
Aside from breakfast, everything else about our stay—from the reception to the restaurants—was outstanding. We truly enjoyed our time at the Radisson Collection and look forward to returning in the future.
Thank you once again ..