This stay was much more than I expected. I originally booked this hotel as a last-minute emergency for one night, but I ended up wishing I had booked my entire three-day stay here!
What stood out:
A Special Shoutout to ”Superman”: I have to give a special mention to my driver, Superman. He was absolutely incredible! From the very first moment I met him, I knew I was going to fall in love with my stay at this hotel. He made everything feel seamless and welcoming.
The Room & View: The room was incredibly spacious. Even though I booked a garden view, I was given a generous upgrade to a partial ocean view. From the beautiful bathroom to the balcony, the scenery was breathtaking.
Exceptional Service: The service went above and beyond. They contacted me via WhatsApp and were extremely flexible in helping me book a private tour for the same day.
The Experience: They arranged a pickup for me directly from the Lombok port. I rented a GoPro through them for the tour, and despite the rain, the team was so kind and accommodating.
Dining: I had a delicious dinner, and the breakfast the next morning was outstanding with an incredible view.
Everyone at the hotel was wonderful and the attention to detail was amazing. I truly regret not staying here for my whole trip. Highly recommended!
I stayed in room 410 for two nights. I didn't live enough. I stayed in room 407 again. Room 407 is a little more sea than 410. The door is out of the sea, the balcony is out of the pool, the pool bar and breakfast from the free afternoon tea. The restaurant is also very close. Staying at this hotel for more than 700 nights is really too cost-effective, and there are not many guests staying, very quiet. If you go to Lombok, you will definitely stay here. I would like to recommend this hotel to everyone, but I am afraid that the Chinese will go up more. There is free afternoon tea at the pool bar from 3pm to 5pm, with coffee, water, bread, snacks and fruit. The hotel has room service, it is not expensive, per capita 50-100, after the meal is placed in the door of the room will be taken by the waiter.
I booked a room for my friend and the receptionist knew me and he complained to my family that I booked a room for myself with people.
The privacy of customers is the most important and that is what the hotel should be taken care of, not even telling them there and here.
Mixed feelings
The room I initially booked (paid extra for AC and hot water) was just dirty and I could not control the AC bc remote wasn’t working so it was always on
I could clearly see that no one had cleaned it (see first three pictures) and tbh bathroom felt unsafe with electric cables next to shower
I asked to change and they tried to give to charge me extra for another room - I told them either I have what I paid for (AC and clean bedsheets) either it’s ok they pay me back and I leave
The staff said I’d need to talk to the manager and when I said ok bring me the manager they never got them and offered me third room without paying extra (feels dishonest that they didn’t show me this one first)
Bedsheets were okayish (so many weird stains, see pictures) but this one had no hot water - and they clearly said that I got downgraded. They wanted me to pay extra for the upgrade but do you think they paid me back the difference for the downgrade? Of course not (feels dishonest to charge extra for things you paid for initially but no pay back when you provide less than was paid for)
I don’t know how much a hotel like this needs a pool (which was really nice by the way) when they’re so close to the beach. Maybe they should put the pool budget into clean rooms and hot water lol
What is the average price for Beach hotels in Senggigi?
For Beach hotels in Senggigi, the average price is CAD 172 for weekdays , and CAD 177 for weekends (Friday–Saturday).
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