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9.4/10
Amazing
Gglobe trotter_I have stayed a few days in a few of the places in lombok as well as Senggigi. Look no further, just boook this place. It's the best choice!
Services was too notched. Some other resorts or villas that's we've stayed around the area was not as good as Jeeva santai even though some priced higher than Jeeva.
Breakfast was superb. Although it's ala carte, u can keep refill till you're full enough. Try their fried rice!
Room was spacious and love their roomy bathroom!
Will definitely come back again!
AAnonymous UserAlthough the hotel dates back to the 90s, it's very well-maintained. The rooms aren't huge or luxurious, but they're comfortable to stay in. The staff are definitely a highlight; every single one of them is excellent. They greet guests with a smile and a friendly 'hello,' and always go out of their way to meet any requests. This is my second stay here. As a Marriott Gold member, I received afternoon tea, a room upgrade, and in-room snacks. I booked a package that included dinner for two, and the portions were generous. Each person could choose three dishes from the menu. The main courses we ordered, the fish and the burger, were both excellent, and the salads and desserts were good too. The breakfast buffet has a lovely ambiance, and there's someone playing the piano around 9 AM.
XXIAOYINGHotel location is good, there is a day trip to the hotel entrance, turn right and there is a hotel convenience store and cash machine, very suitable for a hotel, stayed for two days did not live enough, but also want to continue to live. The second floor villa, the living room dining room downstairs, there is a place on the right side of the balcony where you can soak in the hot spring. The front is directly connected to the swimming pool. The second floor is the bedroom. There is also a lanai. There is one toilet upstairs and downstairs. The second floor toilet has a bathtub, which is a bathtub. The hot water will not be hot for a while. The staff service was very good. I wanted to go to the hotel bar in the evening. The people in the lobby opened the battery car and sent us over. Then we finished the bar staff and called the front desk. He will pick us up again. From the hotel to the bangsal pier about 75 yuan.
GGuest UserThe two rooms booked online had been specified to be twin rooms, quiet environment, and adjacent rooms. The actual situation when we arrived at the hotel was one king-size bed room and one twin bed. The front desk said there were no twin beds, so we had no choice but to accept it. The front desk promised to change us if there were twin beds; one king-size bed was close to the road on the east side, and one twin bed was close to residential houses on the west side, which was unacceptable; we arrived at the hotel at 12 o'clock, and the check-in told us that it would be at 3 pm, and check-out was at 12 o'clock 😂. We couldn't store our luggage at the front desk, so we went out to play. When we came back at night, we found that the king-size bed room was close to the road. Oh my god, there was a loud roar on the road every 10 to 20 minutes throughout the night, and we couldn't fall asleep all night. The next day, we saw that there was a double room to check out, and asked for a change. The front desk refused to give it and said it was booked out; the second night was even noisier. It was said that there was a motorcycle race. Two friends took pictures of the twin room to check out. They communicated in turns but it didn't work. My friend directly told the front desk that if he didn't change, he would check out. The front desk said that he could check out, but there would be no refund; there was no way to communicate with Ctrip customer service, ask for a refund, and plan to rebook the hotel. After breakfast, I was really annoyed. I communicated with them again, but they still didn't have any room. I had no choice. Changing hotels was not only expensive, but most importantly, I couldn't book a room. I had to insist on changing. After 1 hour of communication, a domestic friend happened to check out. The room was in the westernmost part, and it was a twin bed room. The beautiful lady who checked out helped to communicate with them, and they agreed to change us. It was a very unpleasant travel experience. I suggest that those who have trouble sleeping should never book this room. The room is not soundproof. The sound of motorcycles in the middle of the night is estimated to be more than 70 decibels. The key problem is that it is difficult to change rooms once you check in.