Liupanshui Hotels with Breakfast

The rooms are clean and comfortable, and the viewing balcony has an optimized space layout. The owner of the B&B is warm and hospitable, actively helping the elderly, and taking them to nearby scenic spots and Liuzhi Station for free. He helps the elderly go up and down stairs, get on and off the bus, accompanies the elderly for meals, and picks them up and drops them off. This B&B is particularly good, with beautiful scenery, and the owner of the B&B embodies traditional Chinese virtues!

My girlfriends and I booked the Ji Hotel for our trip. The cleanliness was excellent as always, the location was convenient, the breakfast was plentiful, and the front desk staff, Xiao Li, were very attentive and responsible. They even thoughtfully gave us a small gift because we arrived late – we were very grateful. We would definitely choose this hotel again next time.

We stayed at the hotel for four consecutive nights due to its excellent accommodation conditions. This store has only been open for less than a year, and all its facilities are still in top condition. The rooms are spacious, clean and bright without any odor. The large bed with the right softness and firmness allows you to sleep soundly until dawn. The smart toilet is a highlight. In addition, it has a good location, and the surrounding shopping malls and snack bars are within walking distance. Liupanshui High-speed Railway Station is only about ten minutes' drive away. To be fair, the room rate of less than two hundred yuan is really worth the money! What is even more commendable is that the hotel's service level is also very good. Special praise should be given to Manager Liu and her service team for their friendliness and superb professionalism.

The environment in the cloud is very comfortable~ Breakfast is provided and there are various types (steamed buns, porridge, noodles, fried rice, bone kelp soup, chicken soup) The taste is very good, it is a famous hotel with a high safety factor (the elevator requires a room card to reach the floor and the room door is a password lock. The password is sent by mobile phone. There is also a latch inside the door for double protection). The service staff is a lady and very friendly. It is safe and reliable The only downside is that the projection is blurry, so you can't see clearly what is provided, and there is no face towel.

非常乾淨整潔，還有一次性毛巾、浴巾，老闆一家都非常熱情，離1號門很近，交通也方便，性價比超高，是一次不錯的選擇，非常滿意，有機會再來！

This 4-star hotel truly impressed me! The lobby is grand and elegant, with a spacious, stylish, and unique design that's quite striking the moment you step in. The room itself is also quite large and fully equipped with high-quality bedding. The bathroom is bright, clean, and tidy, featuring upscale amenities and a bathtub, plus a very comfortable sofa. The breakfast offers a wide variety of options, including local specialties like beef noodle soup or rice vermicelli. Service was excellent – they even upgraded our room! When we had a minor issue with the toilet, the hotel promptly sent someone to fix it. The hotel's location is superb, not far from major attractions, and taxis are easily accessible. All of this at a reasonable price made for a very satisfying experience.

On July 14, 2026, around 4 PM, we checked into the Four Points by Sheraton Liupanshui. We had booked three rooms about a month in advance, totaling over 6,000 yuan. One of the rooms took nearly an hour at the front desk to be assigned. Upon check-in, we noticed stains all over the floor, and the bedding seemed flimsy. The air conditioning was constantly making noise, intermittent, and the room was uncomfortably stuffy. The bathroom facilities were not only old but also dysfunctional; for example, toiletries like shower gel were mounted on the wall but unusable. In one of the rooms, the bathtub was full of water and couldn't be drained, and the shower area had severe water accumulation, among other issues. We reported the bathroom problems to the front desk on the night of our check-in. Around 10 PM, a maintenance worker finally arrived, only to inform us that these issues had already been reported to hotel management but remained unresolved, making repairs impossible. The only option was to change rooms. The front desk also told us that it was too late to switch rooms that day and we would have to wait until the next morning. They assured us that we would be able to pick up the new room keys from the front desk first thing in the morning. To our disappointment, when we approached the front desk the next morning, they looked bewildered. After some negotiation, they agreed to change rooms but were evasive about giving a specific time. It was only after escalating the issue to the lobby duty manager that our room change problem was finally resolved. To protect our rights as guests, we filed a complaint with the hotel duty manager, stating two main points: first, the overall service did not meet five-star standards, damaging the hotel's reputation; second, due to the severe problems with the room, we requested a refund for the services not rendered and compensation for the time and emotional distress caused. Although the duty manager said they would report it to hotel management, we had multiple exchanges with them and the front desk staff throughout the day, and they consistently dodged our questions, providing no direct answers to date. Through communication with Trip.com, the hotel completely rejected our demands, demonstrating the arrogance of a large business bullying customers. As a Trip.com Gold member, this stay at the Four Points by Sheraton Liupanshui has been the most unpleasant hotel experience I've had in many years of travel. We strongly recommend that Trip.com no longer recommend this hotel in the future.

The service was excellent; they were responsive to every request. Whether it was replenishing drinking water, getting extra face towels, or more hangers, all our needs were met within 5 minutes – fantastic! The room decor matched the pictures almost perfectly, and the projector worked great. We even caught the World Cup finals and semi-finals during our stay without any viewing issues. The hotel's surroundings are lively, with the Xingyun Night Market just across the street, and most dining options are within a walkable kilometer. The hotel has a dedicated parking lot, but it's not very big. Luckily, the security guard was a skilled driver; we'd hand him the keys, and he'd expertly arrange the parking every day, like a game of Tetris, keeping all the cars neatly lined up.

The room was great, very spacious at 58 square meters. The environment, cleanliness, and location were all excellent, and the front desk staff was very welcoming. The only drawback is that it's a new hotel, so there's a slight odor. It's fine for a short stay, but the hotel should really try to air it out more! Wishing them good business, I'll definitely book this place again next time.

The service and environment are good, but the supporting facilities are not up to par. There is not much for children to do here, just soak in the hot springs. There are not many open pools. We have a room with a private bath. Basically, there is nothing to do outside the room except in the room.