Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 30, 2024
Guest User
The hotel looks exactly like the images, our room was very spacious, comfortable and clean. The whole hotel has the jungle vibe that’s expected from the area. All the staff were super helpful and friendly. Not walking-distance from a lot of places but we had a car so no problem there. I would visit again.
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Price per night from:DKK 2,301
Posted on Jan 7, 2025
Guest User
Amazing Stay with Fantastic Hot Springs and Waterslides!
We had an incredible time at this beautiful hotel! The hot springs were a true highlight—relaxing and rejuvenating, with breathtaking views. The waterslides added a fun and adventurous twist to our stay. The property itself is stunning and well-maintained, with a serene and inviting atmosphere.
The only downside was the lack of dryers anywhere on the property, which meant we had to take some damp clothes with us on the plane. However, this was a minor inconvenience compared to the overall experience.
We would absolutely stay here again and highly recommend it to our friends. If you’re looking for a relaxing getaway with unique amenities, this place is a fantastic choice!
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Price per night from:DKK 1,276
Posted on Oct 11, 2025
M497353****
Very comfortable, the scenery is very good, very relaxing, you can soak in the hot springs
Very comfortable, the scenery is very good, very relaxing, you can soak in the hot springs
Very comfortable, the scenery is very good, very relaxing, you can soak in the hot springs
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Price per night from:DKK 2,080
Posted on May 22, 2024
Verified Member
The staff were all great, especially all the restaurant staff. I especially appreciated the hotel making special arrangements to celebrate my birthday. However, some of the shortfalls included the very slow and inconsistent WIFI at our building (500), the bathroom door couldn’t be kept closed, and the in room jacuzzi never got hot. But on the positive note, the in room AC was very good, the room, bathroom and shower were spacious and had hot water.
P.S. I was underwhelmed by my undercooked tomahawk during dinner.
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Price per night from:DKK 1,838
Posted on Mar 30, 2025
Guest User
Really great place to be. Very comfortable!
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Price per night from:DKK 994
Posted on Nov 30, 2025
Guest User
My family and I arrived at Casa Del Rio on November 26. We spent 2 nights here. We are a party of 6 and booked three rooms under two separate reservations. My reservation was through Trip.com and confirmed on Nov 19.
This boutique hotel sprawls across a large, beautifully maintained property. The individual cabana-type rooms are spread out across the property. So, when I booked my reservation, I requested that my room be as close as possible to my family’s two rooms. I also messaged the property on WhatsApp and requested that my room be adjacent to, or as close as possible to, my family’s rooms. On Nov 20, I received a message: «If the rooms are the same category, we can try to accommodate you. I replied, «Yes, all three rooms are the same category (a king bed and twin)». I also received an email from the hotel (hotelboutiqueca.4rr68r2bkw630rt@service.trip.com) and sent the same request for our three rooms to be adjacent to each other.
When we arrived, two rooms on the same reservation were adjacent to each other, but my room was far away in a completely different location. I asked for assistance to modify this, and the receptionist told me «not possible ». She asked to see the emails to confirm that I had sent requests, but she did not attempt to assist. She could have asked for assistance by checking with her superior, but she did nothing.
This was poor service. The refusal to make any effort to assist was blatant and hugely disappointing. The evenings were pouring rain, and we hoped to gather as a family, but we didn’t because we were located so far apart.
Aside from this one issue, the boutique hotel is lovely. The rooms are huge and spacious, tastefully decorated with a light color palette, and feature extremely comfortable beds with very nice bedding (making for a fantastic night’s rest after an active hiking day in Fortuna). The rooms had a spacious bathroom with a large walk-in shower, a large-screen television, a good-sized closet, a safe, and an attached balcony. The entire room was immaculately clean.
The entire Boutique Hotel is beautifully maintained and feels very secure (gates and a large wall surround the property). However, I didn’t see a security guard at night. The property needs a little more lighting on its walking paths for those walking to the pool, spa, or restaurant, or meeting family/friends after 6pm (it’s very dark).
The pool was enjoyed by our 13, 17, and 18-year-olds. The other three adults enjoyed massages at the hotel spa (at least I did - Michelle was great. Be sure to request a therapeutic, gentle massage).
The breakfast (included with the room) was absolutely delicious and very filling. We opted for the local-style breakfast (3 options: American, breakfast sandwich, or local). We were served fresh juice & fruit, warm/freshly baked pastries, a delicious main course (eggs, rice and beans, sausage, plantain, etc.), followed by coffee and tea. Everything was scrumptious. The restaurant had a lovely ambiance, was impeccably clean, and offered gracious, kind, and attentive service.
It would be nice if this property included access to a washer and dryer because, in the rainforest, clothing becomes damp… it would be lovely to be able to clean or at least dry some clothing quickly.
Undeniably, this is a relaxing, extremely comfortable, immaculately clean, safe, and beautiful Boutique hotel. It doesn’t have direct access to hot springs (a must-do in Fortuna), but this hotel offers lovely, high-quality accommodations. It’s suitable for families and groups (if/when they accommodate adjacent rooms) and honeymooners.
If you have a special request, then call ahead and speak with someone on the property and confirm before you arrive. With the exception of the first staff member I encountered on the property, every other member of the hotel staff was welcoming, kind, gracious, and very helpful.
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Price per night from:DKK 1,180
Posted on Jul 4, 2025
Guest User
We had a wonderful experience with Casa Luna! The hotel property is beautiful with an amazing garden. Room was clean and well maintained. Breakfast was delicious!
The hotel staff are very nice and ready to help. One night we were walking in the garden, we ran into a hotel security, Dimas (hope I got the name right). We asked about animals. Dimas right away gave us a tour and showed us so many animals! We saw sloth, snake, frogs (including the green one), alligator, fresh water crab...all in the hotel garden!!! The garden is a paradise. Inside the hotel property, all we could hear was the sounds of insects, frogs, birds...
We are so happy that we stayed at Casa Luna!
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Price per night from:DKK 874
Posted on Jan 9, 2026
Annettekiss
The hotel has a wonderful view of the lake and the volcano. There are chairs on the balconies so you can enjoy sunset. On the first day there was rainbow in the sky, it was delicious.
In the hotel, an infinity pool with a view of the lake. Here is a hot tub to enjoy the views for longer.
The hotel restaurant also offers a panoramic view of the lake. Breakfasts here are 3 types: local, American with omlet or sweets. On the first day we went to dinner and were unpleasantly surprised by the high prices. The next day we looked at prices at La Fortuna restaurants and were even more unpleasantly surprised that the prices here are the same high. Liked a seafood soup, but didn't like steak, there was a lot of accommodation in it.
Respeshen helps with the selection of activities in the region, as well as helps book activities in the nearby Sky Park. I advise not to skip the zipline – perhaps the best that can be tried in the region.
The room lacks a refrigerator and very bad Internet – communication is constantly broken.
Hotel super. I highly recommend it because at the price it is the most profitable with this kind. And the birds sing here and no transportation is heard.
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Price per night from:DKK 495
Posted on Oct 27, 2025
Guest User
Nice hotel to stay in La Fortuna per reasonable price. The room we hosted was a bit small but it doesn’t matter as this to sleep only. There is quite spacious terrace with the table like “bar counter”. Breakfast is typical costarricense and preparing quite quickly. There is several grocery shops around (including MegaSuper) as well as a lot of points to eat. Enjoyed staying in the hotel.
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Price per night from:DKK 329
Posted on Apr 9, 2026
Samira Densi
You think you’ve booked a room like the one shown in the pictures, but instead you’re given the worst room. They use misleading photos, and when you question it, they tell you that you need to upgrade.
To avoid the hassle, I ended up paying extra just to get the room I originally thought I had booked, especially since this was my first stop and I didn’t want to start my trip on a bad note.
After contacting Trip.com, they compensated me.
There is also no elevator and no assistance, so you have to carry your own luggage up and down the stairs.
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Price per night from:DKK 104