Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 5, 2026
Guest UserPretty nice overall. I stayed for 3 nights. The staffs are really nice and helpful. The room is spacious and has a really nice view, compared to the same price hotel near the lake.
Just some comments on the meals. The hotel offers breakfast and dinner for my booking. Breakfast (mini buffet liked) options stay the same, I mean absolute same. For dinner, the first night is amazing, with chicken hotpot, steak, appetizer and dessert. Second night, beef Sukiyaki (kind of like beef hotpot with a sweet soup/sause and rawegg), appetizer and dessert. Kind of okay, I would say as I was hoping to see something more differerent and, to me, it is a bit like a downgraded version (not by far tho) of the first night. And the third night, beef Shabu-shabu (water based hotpot), appetizer and dessert. Quite disappointing as I would refer it more or less the same as second night maindish Sukiyaki but taking away the raw egg and sweet soup based. I would recommend staying for 2 nights max if you don't want to have hotpot everynight
About the Onsen, there are one indoor and outdoor onsen each for men and women. Not too big, but the size is enough as there are not too many people using that during my stay. I am not sure if it is normal for Japanese Onsen but I see there is quite a number of materials in the outdoor onsen. I cannot tell what those are, kind of like dead skin to me tho. Not too comfortable with it (although I went there three times during my stay).
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Price per night from:€396
Posted on Sep 1, 2025
avlatka
It is far from Tobu Niko station and relatively close to the main attractions. Of the pluses, two private onsens can be accommodated in two or three. One is laid out with a tile, the other is stone (used by a great demand, understandable case). If you take the onsen, no one will enter it anymore. To let the guests know whether the onsen is free and which special signal lamps are made, it is convenient. The Onsens work from 16 to 23 hours, so it is impossible to get down in the morning. Like I think, the water is cold and the rooms are closed - I love outdoors.
The breakfast was unexpected, but they are fed exclusively with different baking (for a long time, so many tests have not eaten). It is also possible to buy frozen dishes for cheap and immediately distribute them in a microwave.
In the bathroom and toilet room, the yucata is issued on demand.
A beautiful living room where you can sit in the evening (if not too many guests). Here, where to sit in the street evening, it is not very clear, because near the Onsens there is a smoke zone with shops, but there is not a very nice smell.
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Price per night from:€101
Posted on Aug 17, 2025|Japanese Western Style Room
Guest Userreally amazing service especially the onsen the adult food. rooms are a little outdated. It did catch us off guard as it was about 1000 USD for two nights for the 3 kids and their meals were like pasta and fries. I am not sure we would have spend this money staying with kids. Better suited for adults or if money really isn't an issue spending already so much at the hotel.
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Price per night from:€213
Posted on Jun 23, 2026
ceyhunulasThis place is like a corner of paradise. The hotel owner, Masao, and his wife are very warm and helpful people. The rooms are very clean and in the Japanese style. I recommend researching ryokan culture before you come. It has its own unique hot spring by the river, and this hot spring offers two different services, both indoor and outdoor. You can use both. After spending three quick days in Tokyo, it was a truly relaxing and refreshing place. The conversations I had with Masao for hours were also very enlightening. Moreover, they have very good sake and wine. Thank you very much to Masao and his family.
Also, this hotel is depicted as the home of the main character in the anime Pride of Orange. You can see some parts of the hotel in the anime. I didn't know this until I came here, but it was a very nice coincidence.
You should keep in mind that it's a bit far from the city. If you want to go to the city, renting a car would be more sensible.
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Price per night from:€186
Posted on Feb 14, 2026
Аюныш
I spent at Kaniyu 2 nights and absolutely loved it! Upon my arrival, there was an English-speaking staff member at the reception, Mr. Tamaki, who kindly upgraded my room for free - thank you so much for that!
The room was spacious and clean. It was a bit cool inside, but the heating system worked really well and warmed up the room quickly; the controls were very simple and convenient to use. The futon was comfortable, the blanket was warm and cozy, and although the pillow was a bit too firm for me, I slept just fine without it. The room was equipped with everything needed: towels, yukata for changing, bathroom amenities, and more.
Both breakfast and dinner were made from a variety of fresh ingredients — everything was delicious and filling. I tried many dishes for the first time and really enjoyed them!
The stuff was very nice and friendly, a canteen lady who helped me to take a picture was very kind!
The onsen was absolutely amazing. The hot, milky water was incredibly relaxing (not that smelly for my taste), and the cool outdoor air felt refreshing. I visited it after sunset as well, and it was an unforgettable experience: chilling in hot springs while watching night sky and listening to forest sounds.
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To sum it up, if you're looking for a peaceful retreat off the beaten path and for affordable price, then this place is absolute gem~
P.S. l was mesmerized by the road trip to the Kaniyu itself: mountains, rivers and lakes, a troop of monkeys on the side of the road, tunnels, a hairpin turns and so on.
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Price per night from:€84
Posted on Apr 14, 2026
davidbai_926
This hotel boasts an excellent location, with stunning views of Lake Chuzenji right from the balcony. The room features both indoor and outdoor onsen baths, making it incredibly pleasant to soak while enjoying the lake view, especially on a clear day. The staff are very welcoming and helpful. The room itself is spacious, well-equipped, clean, and tidy. The hotel also provides a convenient shuttle bus service to nearby transport hubs, which is a thoughtful touch.
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Price per night from:€376
Posted on May 22, 2026
Guest UserIt was pretty good. I stayed in the dorms.
The only problem I encountered was that the dorms are really large (20 people) so the chance that you’re sharing a room with someone inconsiderate increases. One guy left his alarm on for 6am in his bunk while he went to the bath and it rung for the full 10 minutes. There’s nothing the hotel really could do about that- it’s just a structural note.
I had both the breakfast and the dinner twice. Breakfast was decent and dinner was good. The lack of staffing really told at dinner though. The cold dishes and the ones where timing was more forgiving were very good, some of the hot dishes were just OK (never bad though). Given the effort the small team is putting in to work I think a couple more hands in the kitchen might ease timing and elevate the food quality to be more consistent.
The dinner menu was almost identical between nights. I think they use the solids from the onion soup to make the salad dressing and maybe since the soup changed on night 2 I didn’t get dressing- which is a shame because it was very tasty.
Onsen is sulfurous. There were a bunch of of dead bugs in the outside one, but it’s springtime in the mountains. I guess the only way to deal with that would be staff checking often and they have good staff but very few of them.
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Price per night from:€74
Posted on Feb 1, 2020
QINVery good hot spring 酒店 ️ hotel, pure Japanese style, tatami. Breakfast and dinner are attentive and very delicate. 15 minutes by car from downtown Nikko, and close to the attractions of Nikko Tosho, within 20 minutes by car
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Price per night from:€93
Posted on Nov 24, 2025
Guest User
I don’t understand why someone would leave a negative review due to their own negligence. Trip.com clearly mentioned the additional 300-yen tax (I assume this is the onsen tax) per person, yet they still claimed they were “scammed.”
My overall experience at Hotel Euro City was wonderful. The staff were extremely nice and helpful, and the shuttle bus service was amazing. If you want to get to the hotel easily, check the shuttle schedule on the hotel’s homepage so you don’t have to walk from the station. They run it every day at 9:00, 9:30, 10:00, 15:15, 16:15, 17:15, and 18:15 from “Nikko Station Hotel Classic,” right next to JR Nikko Station.
The room was spacious and comfortable, and the onsen in the backyard was great. It’s true that the room had a mild smell, but I assume it was due to recent pest control (it smelled like pesticide). Just open the windows for a while and it goes away.
Breakfast was okay—not as fancy as in the advertisements, maybe because it wasn’t peak season. Overall, I think this is a very good choice, especially if you’re traveling with family.
自分の不注意が原因なのに、なぜ悪いレビューを書くのか理解できません。Trip.com にはきちんと「1人あたり300円の追加税金(おそらく入湯税)」と明記されているのに、それでも「だまされた」と書く人がいます。
私のホテル・ユーロシティでの滞在はとても快適でした。スタッフの皆さんはとても親切で、シャトルバスのサービスも素晴らしかったです。駅から歩きたくない場合は、ホテルのホームページでシャトルバスの時刻を確認すると良いと思います。毎日、JR日光駅のすぐ隣にある「日光ステーションホテルクラシック」から 9:00/9:30/10:00/15:15/16:15/17:15/18:15 に運行しています。
部屋は広くて快適で、裏庭にある温泉もとても良かったです。確かに部屋には少し匂いがありましたが、おそらく害虫駆除をした後の匂い(殺虫剤のような匂い)だと思います。窓を開けてしばらく換気すればなくなります。
朝食は普通で、広告ほど豪華ではありませんでしたが、ハイシーズンではなかったためかもしれません。全体的に、特に家族連れの方にはとても良い選択だと思います。
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Price per night from:€119
Posted on Apr 14, 2024|Japanese-Style Twin Room “Wabirei” with Engawa, Smoking
玩转星球-KevinThe most important buffet dinner during the stay was served very late, and the dishes were often empty, which is very rare in Japan.
Because it was less than 700 yuan and included two meals, although the hotel had many flaws, it was understandable, but the faucet in the room seemed to be broken, and the water flow was not smooth, which should be replaced.
Overall, this room was acceptable.
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Price per night from:€206