Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
443 reviews
8.4/10
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9.3/10
Great
GGuest UserIts a boutique hotel. For that price point, theres many options nearby. Small town and with many local kopitiam/ eateries. Within a street, there were three 7-11 convenience stores. The only downside was the town not pedestrian friendly so have to be extremely careful when crossing main roads. Stayed for two nights, staff generally very chillax and laid back, no housekeeping service eventhough the 'makeup room” switch was on. Breakfast was ok, and you get to choose the main from the menu (probably to avoid wastage). No vegetarian options but they can customise for you upon request.
GGuest UserOverall, the stay itself was comfortable, and the room met expectations. The hotel's aesthetic is elegant and beautiful, and its location is convenient, surrounded by chinese restaurants within easy walking distance. The breakfast buffet was also good and enjoyable. However, the experience was unfortunately dampened by issues at the front desk, hygiene standards in the common areas, and soundproofing. We arrived around 10am and requested an early check-in, fully understanding that the standard check-in time is 2pm and that any earlier arrangement is subject to room availability and discretion. However, we were told by staff that early check-in would only be possible with an additional charge of RM160. This created an uncomfortable impression where it felt less like a matter of room availability and more like withholding an available room in order to impose extra charges. The tone suggests monetising convenience which we weren't particularly happy about.
After checked-in around 5pm. we noticed dirty plates on the floor left near the lift area. What was more concerning was that these plates were still there in the same spot the next morning when we checked out. This raised questions about cleanliness and hygiene, especially in shared spaces. In addition, the soundproofing could be improved. Noise from children crying near the lift was clearly audible, and due to the hotel's proximity to the airport, airplane noise could also be heard. This may be a concern for light sleepers or guests seeking a quieter stay.
While the room and overall stay were generally good, these experiences affected our impression.
BBalasena JohnEnjoyable stay at Sutera Niah resorts. Appreciate the management for the beatiful place and facilities.
Thank you Vanissa and colleagues for your wonderful hospitality.
Comfortable stay in the large very clean room.
Thank you again for the caring staffs.
And also thanks a lot to Androse who helped me with transport to Niah town, a caring, friendly officer.
God bless all of you.
🙏🙏🙏
GGuest UserI had a pleasant stay at Eastwood Valley Golf & Country Club. The hotel is nice, clean, and comfortable, making it a good place to relax. The staff are friendly, professional, and always ready to help, which made my stay even more enjoyable. I also appreciate the peaceful environment around the hotel. However, the swimming pool could use some upgrading and better maintenance to match the overall quality of the hotel. Despite that, I still had a good experience and would consider staying here again.
CCKCKCKCKCKCKCKStaffs are friendly and helpful.The room is very clean and tidy.Location is very good and close toWireless walk and shopping mall. Nearby lots of food stalls.
GGuest UserNice view and very close to the beach, which made the stay even more enjoyable. The room was clean and comfortable, and the staff were very friendly and welcoming. Overall, it was a pleasant and relaxing stay. Will repeat again staying there..
AAnonymous Userbooked for 1 night stay. it stated has breakfast for 1 pax but there was none actually, the receptionist said only sahur but none was served. requested for toothbrush set but the hsk alrd offduty.
but the room was ok and clean. so happy. thanks.
GGuest UserIt was a 1hr drive from Miri city to the resort. The condition of Miri-Bintulu road was very challenging as its under major maintenance. We basically on 50km/hr. The resort is a good place for family get together esp when we have limited access to the internet & calls. There are a lot of physical activities you can do there in a group or solo. The resort tour included in the stay is a great exposure for kids to understand rainforest eco system.