Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
435 reviews
8.3/10
1 night
From PHP 2,048
Check Availability
See All Hotels with Breakfast in Miri
Top rated hotels in Miri
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.3/10
Great
AAnonymous UserThis stay was quite different from my previous experience. I remember that when I requested extra blankets before, they were delivered promptly. However, this time I was told that no extra blankets could be provided, which was quite disappointing as I’m used to having one for myself.
I’m also quite conscious about my weight, and during my last stay, the room included a weighing scale. Unfortunately, this was not provided this time, which felt rather inconvenient.
Additionally, I noticed that the hotel opposite, Ano Hotel, seemed quite busy with many cars parked and guests waiting to check in. I will most likely consider giving it a try on my next visit.
GGiri Prasad GurungI stayed in Grand Palace Hotel with my family over the weekend. This was my first visit and I am really impressed with the service of the hotel . Located in the heart of the town centre , great service from the staff and good cleanliness of the rooms.
I will definitely visit next time and recommend to everyone .
GGuest UserThe room was clean and comfortable, staff were friendly and helpful, and the location was very convenient. Smooth check-in and overall a pleasant experience. Would definitely stay again!
BBalasena JohnEnjoyable stay at Sutera Niah resorts. Appreciate the management for the beatiful place and facilities.
Thank you Vanissa and colleagues for your wonderful hospitality.
Comfortable stay in the large very clean room.
Thank you again for the caring staffs.
And also thanks a lot to Androse who helped me with transport to Niah town, a caring, friendly officer.
God bless all of you.
🙏🙏🙏
GGuest UserOverall, the stay itself was comfortable, and the room met expectations. The hotel's aesthetic is elegant and beautiful, and its location is convenient, surrounded by chinese restaurants within easy walking distance. The breakfast buffet was also good and enjoyable. However, the experience was unfortunately dampened by issues at the front desk, hygiene standards in the common areas, and soundproofing. We arrived around 10am and requested an early check-in, fully understanding that the standard check-in time is 2pm and that any earlier arrangement is subject to room availability and discretion. However, we were told by staff that early check-in would only be possible with an additional charge of RM160. This created an uncomfortable impression where it felt less like a matter of room availability and more like withholding an available room in order to impose extra charges. The tone suggests monetising convenience which we weren't particularly happy about.
After checked-in around 5pm. we noticed dirty plates on the floor left near the lift area. What was more concerning was that these plates were still there in the same spot the next morning when we checked out. This raised questions about cleanliness and hygiene, especially in shared spaces. In addition, the soundproofing could be improved. Noise from children crying near the lift was clearly audible, and due to the hotel's proximity to the airport, airplane noise could also be heard. This may be a concern for light sleepers or guests seeking a quieter stay.
While the room and overall stay were generally good, these experiences affected our impression.
CCKCKCKCKCKCKCKStaffs are friendly and helpful.The room is very clean and tidy.Location is very good and close toWireless walk and shopping mall. Nearby lots of food stalls.
AAnonymous UserThey have waterslides, which is great for kids! However, we were on the 2nd floor and there was no elevator, which could be a hassle if you have a lot of luggage. Of course, the staff there can help you with your bags. The Chinese restaurant across the street is super delicious; the chef, originally from Guangdong, is excellent at preparing seafood.
AAnonymous Userbooked for 1 night stay. it stated has breakfast for 1 pax but there was none actually, the receptionist said only sahur but none was served. requested for toothbrush set but the hsk alrd offduty.
but the room was ok and clean. so happy. thanks.
GGuest UserIt was a 1hr drive from Miri city to the resort. The condition of Miri-Bintulu road was very challenging as its under major maintenance. We basically on 50km/hr. The resort is a good place for family get together esp when we have limited access to the internet & calls. There are a lot of physical activities you can do there in a group or solo. The resort tour included in the stay is a great exposure for kids to understand rainforest eco system.