Amherst Hotels with Breakfast

We stayed in room with 2 queen beds for 4 adults and 1 child. The pull out sofa bed was not very clean but we have brought a sleeping bag just in case. Other than that, the room is clean and ok. Hotel provided shampoo, conditioner and shower gel but housekeeping perhaps have missed checking it as the shower gel has run out. We just stayed for 1 night, so didn’t bother to call housekeeping to refill. And remember to bring your own toothbrush and toothpaste. Breakfast was better than I thought. They offer variety of breads( bagel, toast, french toast) , juice ( orange/ apple) fruits, yogurt, breakfast sausage and eggs and drinks including Coffee tea chocolate milk. View from 6/F was nice

Hotel location is good, it's close to the highway so easy to get to. The hotel staff were nice and offered us water on arrival. The room is very spacious, clean and nice. The lock pad to our room was not working, we reported it to the front desk, but they did not fix it right away, they were not able to move us to a different room either and they did not offer any compensation. So we always needed to have someone inside the room to open the door from inside or we had to call the attendant at the front desk couple of time when no on was in the room so a bit of hassle.

Very friendly staff, and the rooms are beautiful! Definitely looking forward to coming back. The king room I stayed in had a big fridge, a dishwasher, microwave, pull out soda bed and was very spacious.

After checking in, there was always the sound of an electric drill. After consulting the hotel customer service, they said that there was always the sound of an electric drill from 8:00 am to 6:00 pm. They couldn't change rooms or check out. We checked in before 12:00, so we could only take a break in the lobby. We went to the room several times in the middle. There was always the sound of an electric drill. We waited until 6:00 pm, and the sound stopped before we could go into the room to rest. Then the electric drill started again on time at 8:00 the next day. Such guest rooms should not meet the standards at all. The platform did not clearly inform that the hotel had decoration conditions and quality problems, which violated the legitimate rights and interests of the guests. The hotel failed to provide guests with a good resting place and sufficient rest time. Instead, they were strongly affected and seriously disturbed by the noise, which affected the guests' physical and mental health and made complaints. Environment: Very poor, very poor