We offer comfort and convenience in Downtown Raleigh. Enjoy modern accommodations and unbeatable access to the Raleigh Convention Center, Red Hat Amphitheater, and Warehouse District. Maintain your health & wellness routine with our state-of-the-art fitness center and unwind with tapas, cocktails and prime city views at our contemporary rooftop bar & restaurant
"The hotel room is quite big, the bath water is relatively small, the location is too noisy, there will be a very loud car racing sound until 2 o'clock in the evening, you have to wear earplugs to fall asleep"
Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
105 reviews
8.4/10
1 night
From TWD 4,019
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9.0/10
Great
GGuest UserGreat stay! Friendly atmosphere! Heated pool and hot tub were nice and my kids loved it! They also enjoyed “working out” in the fitness area. Would stay again if we are back that way!
GGuest UserThe location is great, the bed is big and comfortable. It is close to a movie theater and Target, and some shops. The front desk is very friendly and gave us some good tips on what to do and where to eat. The bathroom mirror was odd, at night I saw this mysterious red dot inside of the mirror, I was a bit scared. After calling the front desk, I realized there is a built in TV in the mirror. A bit weird design.
RRae FrykbergWe arrived around 2:30 ish pm and needed to get to our room, order LYFT and go to a meeting scheduled for 5:00 pm. The desk person said check in time is 4:00 but would ck to see if a room had been cleaned and ready for occupancy. He verified one was ready and allowed us to go to that room. We were appreciative of the cleaning staff and the desk person.
All the hotel employees were friendly and courteous. The desk personnel even helped me with getting a Lyft app set up on my phone. The breakfast buffet was really good and extensive. There was always a line to cook waffles which caused a back up and slow moving line. Maybe have more waffle irons available. I wanted to order food from a nearby Panera Bread but the desk personnel called and/or looked up on line to find it had closed. She suggested if I placed an order thru the Panera Bread app, the person who drives the shuttle could take me to a different Panera Bread a little further away to pick up the food. I accepted her offer, bought the driver a snack and gave her a tip. I was able to have a wonderful mid afternoon meal.
The beds were very comfortable. I like the bathroom door with ”cloudy” glass which allows light in for use of the bathroom overnight. I like the use of attached to the wall containers of bath soap, etc. which definitely cuts down on use of smaller containers partially used and thrown away.
One important thing we suggest is the street sign for Arrow Street be much larger. Not being locals, the area was unfamiliar with us, there is heavy traffic and the Arrow Street sign is very hard to see.
Otherwise, we were very happy staying in this hotel.
GGuest UserThey hotel was very clean and staff was very nice. I don’t recommend booking through Trip.com. I booked and prepaid several days before arriving and the room that I had booked was unavailable. The hotel said they reached out to trip.com to let them know that I wouldn’t have a room and to contact me. Instead I got confirmation emails stating my room was available for check in. The hotel was very nice and helped me get an available room with not additional cost but trip.com refused to do any kind of refund for they different room.