Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
98 reviews
9.0/10
1 night
From MYR 480
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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
104 reviews
8.4/10
1 night
From MYR 451
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9.0/10
Great
GGuest UserGreat stay! Friendly atmosphere! Heated pool and hot tub were nice and my kids loved it! They also enjoyed “working out” in the fitness area. Would stay again if we are back that way!
JJessiWe booked a room for 2 adults and 1 infant. Our room was nice and spacious with a king sized bed and a chaise lounge sofa -that also was a fold out bed. The room was even large enough for us to comfortably open a Pack-n-Play and still have plenty of room to function. It fit perfectly beside the bed and did not block the sofa so that it could still be used. The room also had two dressers, a tv, a desk with chair, two night stands, a mini fridge, coffee maker, closet with safe and a bathroom with a glass door shower (no tub). This hotel is pet friendly too, so I noticed some claw marks/scratches on the back of our door -but it wasn't very noticeable. The hotel also has a fitness/gym room and a pool. There is a sign in the bathroom that states in order to save on water/energy waste they will change out towels and sheets every three days, but if you’d prefer everyday then just let the front staff know. We stayed for 5 nights and our linens never got changed out, nor did the trash. (Not a dealbreaker for me, as I like my privacy and knew no one had been in our room.)
The staff was really nice and greeted us each morning as we went for our outings. They even offered to take photos for us so we can show our little one when he’s older.
Overall, our stay was lovely. Would definitely book this hotel again when visiting Raleigh.
RRae FrykbergWe arrived around 2:30 ish pm and needed to get to our room, order LYFT and go to a meeting scheduled for 5:00 pm. The desk person said check in time is 4:00 but would ck to see if a room had been cleaned and ready for occupancy. He verified one was ready and allowed us to go to that room. We were appreciative of the cleaning staff and the desk person.
All the hotel employees were friendly and courteous. The desk personnel even helped me with getting a Lyft app set up on my phone. The breakfast buffet was really good and extensive. There was always a line to cook waffles which caused a back up and slow moving line. Maybe have more waffle irons available. I wanted to order food from a nearby Panera Bread but the desk personnel called and/or looked up on line to find it had closed. She suggested if I placed an order thru the Panera Bread app, the person who drives the shuttle could take me to a different Panera Bread a little further away to pick up the food. I accepted her offer, bought the driver a snack and gave her a tip. I was able to have a wonderful mid afternoon meal.
The beds were very comfortable. I like the bathroom door with ”cloudy” glass which allows light in for use of the bathroom overnight. I like the use of attached to the wall containers of bath soap, etc. which definitely cuts down on use of smaller containers partially used and thrown away.
One important thing we suggest is the street sign for Arrow Street be much larger. Not being locals, the area was unfamiliar with us, there is heavy traffic and the Arrow Street sign is very hard to see.
Otherwise, we were very happy staying in this hotel.
GGuest UserEverything was great. Service at the front desk was efficient and friendly. Our bathroom light flickered a bit but it was not a big deal. Bed was clean and comfy. Had some loud guests in the middle of the night, but again, it happens. We enjoyed our stay. Breakfast was delicious and the ladies handling the food line were friendly and very sweet to us. Thank you.
GGuest UserThey hotel was very clean and staff was very nice. I don’t recommend booking through Trip.com. I booked and prepaid several days before arriving and the room that I had booked was unavailable. The hotel said they reached out to trip.com to let them know that I wouldn’t have a room and to contact me. Instead I got confirmation emails stating my room was available for check in. The hotel was very nice and helped me get an available room with not additional cost but trip.com refused to do any kind of refund for they different room.
AAnonymous UserIt was not a bad place to stay, though we only ate three times for breakfast, 1 the last day which was free due to plane cancelation so they gave my daughter and I free breakfast but the other two times were 1 comp'd that a friend received for three people in which the other was paid for by a friend. Needless to say, I got charged $45 for one day of the breakfast which likely was because the waitress made us put our room #, though she said she understood our meals were comp'd. Sadly even after calling the hotel, speaking to one person who then sent me to the finance manager whom I left a message with but still hasn't called back in almost a week. Frustrating to say the least.
DDawn Mosely-NixonCan't say the hotel was too bad. However I can say the location is somewhat sketchy. Directly outside of the hotel their is alot of activity going on which is needless to say very questionable. Possible drug deals, ************ and drug doing. There is a gas station/convenience store right there on the premises which too draws a large crowd. However the rooms were ok. I just didn't like that I felt my car would be unsafe in there parking area due to the amount of questionable traffic. So sad to say I never took my luggage out the car in fear someone standing by would notice a bag or two and come back later to check it out. I did choose to leave but not because of the lodging. I think if you can get past the outdoor activity it may make for a nice rest spot.
SShelby HankinsOur room was VERY clean upon entry and the front desk staff was pleasant. It is a red roof so as far as I know that brand does not offer breakfast normally but they do have coffee in the mornings at this location. I also liked that I was able to open our window to let in some fresh air. A lot of hotels you aren't able to open the windows at all since they are permanently installed.
NNotUrAvgGayGuyHotel was clean and somewhat remodeled. Room still had some areas that you could tell had not been updated... They basically did just enough to make it look good... It did remain noisy in the parking lot most of the night with people hollering and loud music playing.. bed was clean and comfortable.. Overall, for the price paid, it was a good choice of places to stay.