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9.2/10
Great
MMBooGreat gym, beautiful pool, beautiful common area, this is a really great hotel with nice amenities! They have convenient laundry for guests. The only thing missing is I wish I had been some bottled water provided in the room and I wish they had been daily turn down service, but maybe that is because of the pandemic? It was all great otherwise.
DDignified BThe space is very spacious and it is a great place to relax. As this was the first hotel I visited during my 3-week business trip, I didn't know what the quality would be like, so I initially reserved only 6 nights, but I was so satisfied that I extended the rest of my itinerary.
PPaulusThe hotel gets very noisy at night on weekends because people book it to go partying. In the week it’s better but you still get families in one room next to you that make a lot of noise. The room service charges are ridiculous
SSimplyStuIncredible time at the Marriott. Perfect location, by the mall. Free parking. Close to many shops and restaurants, and only a 10-15min, no traffic-drive into downtown. It was perfect. Thank you!
GGuest UserThe hotel itself was very clean. The staff was very friendly. Everyone I saw. I had a smile on their face. I will definitely come back when we visit this area again.
GGuest UserEverything was great. Service at the front desk was efficient and friendly. Our bathroom light flickered a bit but it was not a big deal. Bed was clean and comfy. Had some loud guests in the middle of the night, but again, it happens. We enjoyed our stay. Breakfast was delicious and the ladies handling the food line were friendly and very sweet to us. Thank you.
GGuest UserFabulous Customer Service! Team members like Jamel make you feel welcome and he was so very helpful. He was so friendly, we had no problems. The hotel was packed but he made sure that my young adults and I had rooms right next to each other. It meant so much as we came in from different Cities. We had a marvelous trip to Raleigh.
AAnonymous UserIt was not a bad place to stay, though we only ate three times for breakfast, 1 the last day which was free due to plane cancelation so they gave my daughter and I free breakfast but the other two times were 1 comp'd that a friend received for three people in which the other was paid for by a friend. Needless to say, I got charged $45 for one day of the breakfast which likely was because the waitress made us put our room #, though she said she understood our meals were comp'd. Sadly even after calling the hotel, speaking to one person who then sent me to the finance manager whom I left a message with but still hasn't called back in almost a week. Frustrating to say the least.