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9.7/10
Excellent
NNTikhThe hotel leaves a double impression where bright virtues are heavily overshadowed by serious shortcomings in organization and service.
Positive sides:
· Very fresh, stylish and creative design in a single orange gamma. The idea is really beautiful.
· Spacious numbers that are felt at once.
· Delicious breakfasts that left a good impression.
· A nice little – Mandarins on the resepschen supporting the general concept.
Negative sides (unfortunately, they are more and they outweigh):
1. Disastrophically bad settlement organization. At official settlement time from 12:00, by 15:00, none of the three rooms we booked were ready. This is absolutely unacceptable for a hotel accommodating itself at a ”not small” price.
2. Low cleaning quality. The first floor room in the corridor and bathroom was found hair and dust. The second and third floor rooms stable smell of cigarette smoke. Cleanliness – Basic requirement that was not met.
3. The complete lack of service culture and apologies. Not with delay in settlement, not with deficiencies in cleaning, no sincere apology has been received from staff, nor attempts to correct the situation promptly and fully. The guests actually quit to solve the problems themselves.
4. Price and quality discrepancies. Given the cost of living according to the Hunchun standards, the level of service and the attention to the guest has been extremely low.
Summary: Orange Hotel – is an example of an excellent idea destroyed at the execution and management stage. Beautiful design and good breakfasts cannot compensate for dirt in rooms, tobacco smell and full indifference of staff to the comfort of tired guests after the road. The impression was completely spoiled. The hotel is recommended with a huge reservation and only for those who are willing to accept such attitude. Until the standards of service and purity change dramatically, there is no desire to return here.
GGuest UserThe hotel is located next to Happy Island, just across a bridge. Many parents bring their children here for easy access to the playground! The environment is pretty good and very new. It is in the same building as Jifeng Hotel. They are the same hotel! It's just divided into several floors, and the rooms at Rujia are very new!
PPuladeha-delaermadelafuwangboFor us southerners, it is estimated that this floor heating is too hot, the others are very good, I have already hit the air conditioner to 16 degrees at night, this will be cold to death, but not air conditioning and hot to death, parking place There are many, breakfast is generally the same, it may be the New Year, The hotel crosses the road to the opposite side of the Northeast Restaurant. If you go to eat, you must pay attention to a little less. That amount, my obedient, southerners can't hold it 😅😅😅
GGuest UserI had booked a windowless room, but unfortunately, the room had a strong smell from the recent renovations, so we were moved to a children's room. The service was very satisfactory. The hotel bed was huge; it's rare to find such a large bed in a hotel. It's about a 7-minute walk to Wastock amusement park, requiring crossing a bridge. Taxis are not readily available nearby, as it's a bit far from the city center. There's not much to see or do nearby. I recommend the restaurant on the first floor of the hotel; their sweet and sour pork is incredibly delicious. Best of all, the hotel offers a shuttle service to the train station, which is a huge plus. The manager even drove himself; his driving skills were excellent, and his service was great. However, the shuttle departs on the hour; if there are fewer passengers, you can discuss it with the front desk. I rarely write hotel reviews, but this one was truly excellent. The amusement park shuttle service would have been even better.
DDongaidehuitailangService: The service is very enthusiastic and tells you how to book a discount. If there is a problem, come and deal with it as soon as possible. The newly purchased apples were accidentally left behind, and the customer service front desk called and sent a message to retrieve them. They asked for their names, Cui Bingqian and Cao Bo. I hope the hotel management can give praise when they see it. Thank you so much. It's an old hotel and the sanitation is relatively clean. I will choose to stay again next time.
MM477122****This business trip to stay at Hubao Business Hotel, the experience is very satisfactory! The hotel is conveniently located, the front desk service is warm and thoughtful, and the check-in is very fast. The room was clean and tidy, the bedding was comfortable and the sleep was good. The network speed is fast and very convenient for business people. In particular, the sound insulation of the room is very good, and I sleep very peacefully at night. The facilities in the room are also very complete, free mineral water and tea bags are provided. The first time I stayed at the Hubao Business Hotel, I was really surprised. As soon as I entered the room, I saw the night view of the city outside the window, which was beautiful. The whole environment gives people a warm and reassuring feeling, unlike some hotels. The mattress is moderately soft and hard, and it is too friendly to people like me who recognize the bed. I have no dream of dawn all night. A small souvenir was also sent when checking out. Although it was not expensive, it was full of heart.
GGuest UserThe hotel service is considerate and thoughtful, the front desk reception is warm and professional, and the check-in procedure is convenient and efficient. The rooms are spacious and bright, with brand new and smart facilities and soft and comfortable bedding for a good night's sleep. The bathroom has a reasonable design of separating wet and dry areas, and the toiletries are of high quality. The breakfast has a rich variety, with Chinese and Western styles to satisfy your taste buds. The geographical location is superior, the surrounding business district is mature and transportation is convenient. The price-performance ratio is very high, and the details are carefully considered.