Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.8/10
Outstanding
吴吴The homestay is average. Although the house is not small, the hardware is average. No one will take care of it after 8pm. No check-in is allowed. In short, it is not worth it
GGuest UserWe stayed here for 3 nights and had a great experience overall. The hotel is very clean and feels almost brand new. We were booked into an apartment, which was excellently equipped with almost everything we needed, including a full kitchen setup with glasses, mugs, knives, dishes, and utensils. To our delight, the hotel surprised us with an upgrade to a full suite, which was a very pleasant gesture!
The only downside to our stay was that the air conditioning was not functioning. This seems to be a general issue we have encountered with many hotels across different cities in Germany over the last 3 years. However, the management handled it professionally; they tried to compensate us for the inconvenience and proactively provided us with two stand fans to keep the room cool.
Because of the excellent service, cleanliness, and great amenities, I am definitely looking forward to staying at this hotel again in the future if I pass through Heidelberg.
GGuest UserThe location is close to the city center, not far from the old city, but the price is expensive. The aisle in the hotel lobby is quite beautiful, but the room is small and the windows are similar to the aisle windows. The bathroom is generally clean, but the bed always feels a little taste.