Heidelberg Hotels with Wifi

"All in all, not a terrible stay. When we first got there to check in the front desk was closed even though it was 5pm and check in was until 10, and the automatic check in machine was broken with a note on it to pick up our room keys at the hotel across the street. We went there and they had no idea what we were talking about so we had to carry our luggage back across the street after contacting trip.com who replied IMMEDIATELY (thank you guys so much your customer service is incredible!) we got the number to call the hotel after hours and it turns out they forgot to leave our keys so they sent someone back over to let us into our room. We got into our room and it wasn’t the room we booked, it was a room in the attic that on one side I couldn’t even stand up without hitting my head (I’m 5”3) but it had AC and it was a place to rest our heads so it could wait until morning. The next day when we came down we mentioned the room error and the look the first guy gave me was full of contempt, so his customer service was awful. I know I don’t look like a conventional woman with my hair and tattoos and I understand different cultures can collide but that’s fine, though when the manager came to talk to my fiancé his attitude perked up a bit and he found a smile. They got us in the correct room and this room was a normal size but the ac unit for that room is a portable roll about one that the hose wasn’t sticking out the window with the netting correctly and they tried to come fix it (duct tape) but then the hose broke but my fiancé found a way to shove it out the window and it took awhile to get the room cooled down but then it was great. After that the rest of the trip went well, the woman with the copper/red hair was super nice and overall we really enjoyed our stay. The breakfast was a really good breakfast and the hotel is in a great location with secure parking. Check out Lino’s around the corner for fantastic drinks and the döner place downstairs is killer. It’s most important that most Germans don’t approve of AC so keep that in mind if that’s important to you that you double verify where you book. All the trouble aside we would definitely stay here again, just don’t count on the blow dryer in the room or the AC to work and room service may need to be requested multiple times."

"The hotel looks new and the rooms are spacious and clean. It is located away from the main tourism attractions so it is quieter. There is a tram which goes from the hotel to the old town, but there is a bit of walking distance to the tram station. There are simple kitchen amenities in the room which is a plus point. The carpark is chargeable, but there are enough carpark spaces. It's a good place to rest and explore Heidelberg."

"Catch up with the weekend, so the rooms are very expensive. The room I booked is a single room with a 0.8 meter bed. The sink for brushing teeth and washing face is next to the desk and bed. The space is cramped. Health is not bad, but the water in the bathroom is very slow, and the accumulated water can reach the ankle. This experience is not very good."

"Perfect stay! The hotel is ideally located just 150 meters from the main train station, making it incredibly convenient for travelers. It’s also close to a variety of cafes, restaurants, and even a tourist information center. The staff were exceptional—friendly, attentive, and helpful. The cleanliness of the hotel was top-notch, and the breakfast was absolutely superb with a great selection. Highly recommended!"

"The location of this hotel is great, and the front desk people were nice too. But the facility was way below either the industry standard or our expectation - the knob of the shower was falling down, the curtain was also falling down and could not close; the reading light switch had no handle; and the shower drainage was blocked (see the photos) ---- shockingly this is in Germany!! Very, Very disappointed."

"Breakfast: Amazing food, view from breakfast was the highlight Room: Stayed for several nights, had sparkling water free bottle for first day, but water was not provided for the remaining days. I ended up boiling water with the coffee machine and had water with coffee taste for those days, because there were no kettles. If you like coffee, this would perfect though. Overall, would still highly recommend the hotel despite the ”coffee water”. Noise: Very quiet and peaceful. I noted some comments said it was loud, but I couldn't hear any train sound. Great for business trip."

"The hotel is new and well furnished with clean room. The location is good with supermarket, lots of restaurants nearby. Unfortunately, there is not enough parking places."

"Right on the Neckar River, on the other side of the river is Heidelberg, a good location. The breakfast is good, there are free parking spaces on the street, and the hotel has paid parking spaces. Nice hotel."

"Overall we had a pleasant stay. The hotel is close to the train and bus station so good for those arriving after a long journey. It’s also not too far from the downtown area and has easy access to public transportation. The room was a little small but very comfortable. We didn’t have too many interactions with staff but we were fortunate that the check in desk was open when we arrived as they are only open a few hours a day and the self check in machine could not recognise my booking."

"This is a truly perfect hotel, spacious and bright, with a striking design. It has two rooms, one inside and one outside, and the sofa bed in the outer room is incredibly comfortable and high-quality. The window overlooks the street, and the sound of church bells drifts in the breeze, evoking a sense of ethereal peace and tranquility... It's a style my children and I absolutely adore. The room also comes with a generous selection of food and beverages, all included in the room rate. The service charge accepts both credit and cash, which is very flexible. The bathroom sink plug was broken, so I called customer service. Upon opening the door, the handsome front desk guy came to fix it. Without a word, he took off his suit and quickly fixed it. This multi-person experience isn't limited to domestic use. My children said they probably waited for the repairman to arrive, and they didn't know when."