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9.2/10
Great
BBubaideqiangweiThe location is unique! Go out and turn right 20 meters is the copper monkey! The waiter is very good, there are apples in the elevator room to take. There is a hot water bottle without slippers. Breakfast also has cheese cake! good. However, the hotel sent an email at 1 pm on the day of check-in, there was no hot water, either could not take a bath or change the hotel. Very affecting the mood! However, Trip.com communication was very fast and compensation was given. We later decided to stay at this hotel and did not take a bath. People who book this hotel have to be careful about hot water system problems.
GGuest UserWe stayed here for 3 nights and had a great experience overall. The hotel is very clean and feels almost brand new. We were booked into an apartment, which was excellently equipped with almost everything we needed, including a full kitchen setup with glasses, mugs, knives, dishes, and utensils. To our delight, the hotel surprised us with an upgrade to a full suite, which was a very pleasant gesture!
The only downside to our stay was that the air conditioning was not functioning. This seems to be a general issue we have encountered with many hotels across different cities in Germany over the last 3 years. However, the management handled it professionally; they tried to compensate us for the inconvenience and proactively provided us with two stand fans to keep the room cool.
Because of the excellent service, cleanliness, and great amenities, I am definitely looking forward to staying at this hotel again in the future if I pass through Heidelberg.
ZZhiailansedemaoThis is a truly perfect hotel, spacious and bright, with a striking design. It has two rooms, one inside and one outside, and the sofa bed in the outer room is incredibly comfortable and high-quality. The window overlooks the street, and the sound of church bells drifts in the breeze, evoking a sense of ethereal peace and tranquility... It's a style my children and I absolutely adore. The room also comes with a generous selection of food and beverages, all included in the room rate. The service charge accepts both credit and cash, which is very flexible. The bathroom sink plug was broken, so I called customer service. Upon opening the door, the handsome front desk guy came to fix it. Without a word, he took off his suit and quickly fixed it. This multi-person experience isn't limited to domestic use. My children said they probably waited for the repairman to arrive, and they didn't know when.
JJane2025Not far from Heidelberg Station, surrounded by supermarkets, DM and pharmacies, as well as the Good Luck Hans burger restaurant, it is very convenient.
GGuest UserThe whole hotel looks old, and the bathroom door in the room can't be closed. The air conditioning has problems—it's constantly cold, and there is no heating. However, the front desk staff and restaurant service personnel are relatively friendly. The breakfast selection is also quite rich. However, compared to four-star hotels in Taiwan, the facilities here seem outdated. Taiwan’s hotels are newer and cleaner, and the food selection is also more abundant.
GGuest UserThe location is very good, there are many foods nearby, very close to the shopping street pedestrian street. Self-driving parking for 19 euros a day, and after checking out the next day, we agreed to let us continue to park for a while. When I left, my friend's car hit, and the hotel staff was very patient to accompany the problem. Very friendly, a beautiful young lady, thank you!
Recommend this hotel to all my fellow travelers.
AAnonymous UserSpacious, bright and hygienic, without the smell of old houses. The location is very good. It is located at the corner of the old city center, opposite the square transportation hub. There is a large department store in front and a supermarket in the back. There are many restaurants around and there are many restaurants on the pedestrian street opposite, which is full of style. The two large windows have great views, and most attractions can be covered on foot. Note that there is only Wi-Fi in public areas; there is no air conditioning, but there are fans and heaters; the private parking lot is diagonally across the road, and the parking garage driveway is very narrow, so you need to go to the front desk to get the garage key first. Overall, the price-performance ratio is super high, very satisfied👍
GGuest UserHeidelberg is worth visiting, it is a very comfortable city. First of all, the hotel is very close to the highway exit. Although it is on the side, it is very convenient to go to the central square. Parking on the roadside is free. The front desk guy is very humorous and street free. Of course, if you want to be safe, you can also park in the parking lot next to it for 10 euros. Secondly, although the room is small, it has everything. The bathroom is still OK and not crowded. The family room for three people is enough and feels quite warm. Finally, Heidelberg is beautiful in the morning. Walking on the Philosopher's Trail and overlooking the entire old town of Heidelberg is still very impressive. In addition, Heidelberg Castle is also worth going up. Looking at the old town from here, you can take pictures of the red bricks and white walls on the postcard.
韦韦Maintenance is underway near the railway station. In the past, the hotel had to cross a small bridge;
The room is more spacious. Compared with the hotels in Frankfurt, the heating in the room is sufficient. The front desk of the hotel has bread and coffee every day, which can be taken for free. The croissants are delicious;
The hotel breakfast is 10EUR/person, which is not suitable for the Chinese stomach and the variety is barren; there is a dining cart on the road in front of the hotel, and the roasted chicken legs are not bad, 2 euros apiece.
Overall recommendation.