Colombo Hotels with Gym

I recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist. First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver. However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours. There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt. Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM. The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but I’ll be canceling it to stay somewhere else.

Extremely satisfied 👍. After the chain bombings in '19, the security measures here are truly commendable; I didn't expect such strict security checks. Shang Palace is as delicious as ever, and the chef even came out to greet us, which was lovely! Our room faced the sea, and we enjoyed two beautiful sunsets! The second floor has direct access to the mall, with all the tourist-favorite brands located near the hotel. Since my flight was late, the hotel allowed me a late check-out. I really love this Shangri-La!

Location is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious. Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready. Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait. Pool, restaurant, and bar staff are all great. Very personable and accommodating. Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool. Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people. Overall a great experience and will definitely stay here again if I’m in Colombo.

The room was clean and all the facilities I needed were there. I arrived at the premises earlier than the check-in time, and thanks to the help of the courteous staff who helped me with my luggage and showed me to my room, the check-in process was very smooth. Didn't use the facilities much, but the location is perfectly accessible for me to explore around the city. This is actually my second time staying at the Mandarina and I would do so again!

Rating: 8/10 ⭐️ Overall, we had a good experience at the hotel. The staff were friendly, welcoming, and helpful throughout our stay. As we are from the Maldives, we generally prefer seafood and lighter Asian-style food. Although we are Asian, we don’t usually eat very spicy food or heavy curries, so the food selection was not always suited to our taste. We would have liked to see more seafood and Western-style options. Overall, it was a pleasant stay, and the friendly staff made the experience better. With a little more variety in the food menu, especially seafood and less-spicy options, the experience could be even better.

Liked the facility, spacioys, very neat and tidy as expected. Staff were very friendly and wiilung to help with Amy needs. You couldn't aso lore. Happy!.

I was disappointed with my experience at Radisson Colombo, particularly with the check-in process and the level of service during breakfast. I arrived at the hotel around 3 PM, expecting to check in without any issues. However, the lobby was crowded, and the staff appeared overwhelmed and disorganised. I waited until approximately 3:45 PM before finally asking for an explanation. I was then informed that our room had not been cleaned yet due to staffing issues. We had to leave our bags at the hotel and go out for lunch while waiting for the room to be ready. The following day, the hotel offered us complimentary breakfast, which I appreciated as a gesture of goodwill. Unfortunately, the breakfast experience raised another concern. While I was having my meal, a staff member began sweeping the floor around the dining area. I approached a senior staff member and requested that the sweeping be stopped while guests were eating. The staff member stopped and apologised, which I appreciated. However, approximately an hour later, another staff member came and started sweeping the floor again. This was disappointing, especially after I had already raised the issue. I believe the hotel needs to improve its staff training, communication, and service coordination. The check-in delay and repeated disturbance during breakfast made the stay less comfortable than expected. I hope the management takes this feedback seriously and works towards providing a more organised and pleasant experience for future guests.

Craving a city escape where you’re pampered from check-in to the last sunset cocktail? NH Collection Colombo stands out in Sri Lanka’s buzzing capital, blending urban convenience, plush comfort, and picture-perfect sea views. 🌊 Whether you’re here for business or to soak up Colombo’s historic streets, this hotel is your launchpad for adventure and relaxation. From the moment you arrive at 24 Srimath Anagarika Dharmapala Mawatha, the friendly staff greets you with warm Sri Lankan hospitality, always quick to assist and happy to share local tips. The large, airy rooms are a guest favorite, especially those with panoramic sea views—wake up to sunlight dancing on the Indian Ocean and enjoy a serene start in a comfy, neat space. Make time for the rooftop Infinity Pool & Bar, an insta-worthy spot for sunset sips or just lazing with a view. The hotel’s location means you’re steps from the coastline, handy markets, and Colombo’s vibrant city life. Breakfast is a true highlight: feast on everything from Sri Lankan hoppers to European classics. It’s the kind of breakfast spread that fuels exploration all day long. For the best experience, secure a sea-facing room and double-check your breakfast package upon booking to avoid confusion later. And don’t miss the nearby Galle Face Green at sunset, just a short stroll away—perfect for local snacks and people-watching. Booking tip: Reserve early on trip.com, especially for high-floor, ocean-view rooms. If you want maximum relaxation, take advantage of the rooftop pool in the quieter morning hours.

I recently stayed at the Ramada by Wyndham Colombo, and overall it was a wonderful experience. The room was extremely spacious, honestly one of the largest hotel rooms I have ever stayed in within Colombo. Everything was very clean and well maintained, and the amenities were excellent. The room included everything you might need—tea and coffee facilities, toiletries, toothbrushes, and more. The bed was very large and comfortable, and the TV, office table was huge as well. All the facilities such as the lights, air conditioning, and fan worked perfectly, so we had no issues at all. Our room was on the 8th floor (top floor) and we had a nice view overlooking the Galle Face Hotel with a small view of the ocean. The location of the hotel is also excellent since it is very close to Galle Face Green and many other attractions in Colombo, which makes it very convenient for travelers. The check-in process was smooth, and they welcomed us with a refreshing welcome drink. One thing to note is that the security procedure is quite strict. When we had guests visiting our room briefly, they had to provide their IDs and go through a security check. It was the first time I experienced this in a hotel, but it is understandable since it helps maintain safety. Although we booked bed and breakfast, we later asked if we could add the dinner buffet, but unfortunately it was already full. However, something very kind happened later that night. My mother wanted chicken congee, so we asked the room service staff if it was available. Even though it was not on the menu at that moment, they were kind enough to prepare and send us a bowl of chicken congee. It was a very thoughtful gesture, and we truly appreciated their kindness. The breakfast buffet was excellent with a very wide variety of food, and everything we tried was delicious. My family has always liked the buffets at Ramada, and this time was no different. They also had live cooking stations, and the staff there were very friendly and welcoming. Overall, everything about the stay was great. The room, service, location, and food were all excellent. I would definitely stay here again and highly recommend this hotel. It is absolutely worth the price and offers great value for money.

Awesome location so close to the beach but they really need to up their game on maintenance which seems to be lacking for years. It’s not healthy for paying customers to be breathing in dust and musty surroundings. Apart from that it’s a beautiful hotel with so much heritage and hope they will do justice to improve the place