Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
74 reviews
8.6/10
1 night
From INR 3,403
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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
99 reviews
9.0/10
1 night
From INR 9,334
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9.5/10
Amazing
KKiana MendozaA nice, luxurious end to my first time in Sri Lanka. Room was spacious and had a beautiful view of the Lotus Tower, and service is extremely attentive. Breakfast was extremely diverse, and a server was eager to make local Sri Lankan recommendations which I really appreciated. However, the layout of the place is a little difficult, so be prepared to use a few different elevators to get around
CCJ12A beautiful building in a very pleasant area of Colombo; the architecture and interior design of the hotel are a joy to behold and the vast majority of staff are polite and courteous. Plenty of amenities nearby to suit all tastes and interests. The breakfasts were great both mornings (both the Sri Lankan breakfast and the Western style), and they really lived up to the high expectations we’d had from the Instagram marketing we’d seen.
We were upgraded to the North West Suite, which was a larger room, for which we were greatly appreciative; a couple of issues with working plugs and appliances (coffee machine and hair dryer) were reported and rectified, although the wiring/plugs more broadly were temperamental and poorly placed (as expected, possibly, with the charm of an older hotel). However, the bed was comfortable, the hotel was quiet, and the bathroom was well appointed.
Our only qualm was with the overzealous Head of Housekeeping, who seemed to not grasp the subtlety required for such a role, or the privacy with which guests might like to enjoy the beautiful hotel. It appeared that he lingered all too often in search of a tip, and didn’t quite appreciate the boundaries one might desire when paying a reasonable fee for each night. My wife and I took to speedily locking the door and placing the ‘Do Not Disturb’ sign on the handle to keep his incessant interrupting to a minimum. His deputy was, however, an asset to the hotel, who seemed to comprehend the subtle art of providing high quality service for a luxury stay in a lovely hotel.
All-in-all, a great choice for a hotel in the heart of Colombo, and hopefully, during a busier season, the aforementioned Head of Housekeeping might spread his overbearing attention across the many rooms of the hotel.
Hotel near Cinnamon Garden, Colombo 85.7% of visitors choose this area
Price per night from:INR 15,947
9.0/10
Great
AAnonymous UserCinnamon Lake offers a wonderful overall experience. The facilities are well maintained and comfortable, the food is fresh, tasty, and well presented, and the service is warm and attentive without being intrusive. The peaceful surroundings add to the charm, making it a perfect place to relax and unwind. Overall, it’s a memorable experience that feels calm, welcoming, and worth visiting again.
Hotel near World Trade Centre, Colombo 14.3% of visitors choose this area
Price per night from:INR 8,560
8.8/10
Very Good
JJigu0510Totally new property, very well design room, breakfast was good, indian chinese thai and srilankan food, city view rooms are more better than sea view. Best location, overall worth it.
RRohana TennakoonI had a fantastic experience at the newly opened ICT Rathnadipa Hotel in Colombo. From the moment I arrived, the service was exceptional. The hotel is beautifully maintained, with modern facilities and a peaceful atmosphere that made my stay truly relaxing. The food was delicious and offered a great variety of choices.
A special thank you to the wonderful staff who made my stay even more memorable:
Mr. Andrew, Lasantha, Minuri, Erandi, and Dinethma from the Front Office – your hospitality and warm service were outstanding. You all went above and beyond to ensure I felt welcomed and comfortable throughout my stay. I truly appreciate your efforts.
I highly recommend this hotel to anyone visiting Colombo and look forward to coming back soon!
GGuest UserWE DO NOT RECOMMEND THIS HOTEL.
Despite a very good start which involved a very helpful early check-in for our group of four travelers (two rooms) and lots of friendly smiles from the hotel reception team, unfortunately our stay took a bit of a negative turn owing to some confusion over two additional bookings we had made to extend our stay following a change in our plans. I really find it hard to understand why this simple process caused confusion to the duty manager. The following day, despite clearly explaining that we had made additional bookings to extend our stay, the desk staff were confused and claimed that one of the room bookings was not confirmed. The duty manager was dismissive to us and actually ignored us, (even though he had perfectly good English to communicate with us), preferring to speak through another member of the reception team who was standing right next to him. After a wait of at least 15 minutes, I told him that we were not prepared to wait any longer and that he could let us know once the issue had been resolved. This was clearly an administrative problem between the hotel and Trip.com which soured our stay. The duty manager was unprofessional and discourteous towards his guests.
Our experience left us unwilling to use any of the hotel facilities other than the breakfast buffet. The breakfast buffet was very good and the staff team exceptional in their service and friendliness. We did use the lounge bar on one occasion and again, found the staff to be friendly and helpful - special mention to Jerushan, with whom we enjoyed a great conversation. He is a credit to the staff team. Perhaps given his people skills, he should be made a manager?!
Other than the reception area, the hotel is very tired and in desperate need of an upgrade. In our room, a light switch cover fell off, some bulbs were not working and the room was dirty - a build up of dust in the corners and on the wardrobe louvres which quite obviously suggested the rooms were only being given a superficial clean.
As said, we do not recommend this hotel and we will not stay here again. We expect far from a Ramada branded establishment.
SSaneehI had a truly wonderful experience at this hotel. From the moment I arrived, everything exceeded my expectations. The room and bathroom were spotlessly clean – it felt like stepping into a brand-new space. The bed was incredibly comfortable, making it easy to relax and unwind after a long day.
What really stood out was the service. The staff were warm, welcoming, and always ready to assist with a smile. Even after I checked out at 12:00 PM, they kindly allowed me to leave my luggage at the hotel until my airport transfer – a thoughtful gesture that made my travel day so much easier.
Highly recommend this place to anyone looking for a clean, cozy stay with top-notch hospitality. I’ll definitely be coming back!
GGuest UserOur stay at this place was good. Friendly staff and efficient service. I liked that it is in a very good spot, close to galle face mall and port city. Very easy to get around. I liked the lunch buffet also, pretty good sri lankan food.
GGuest UserAMAZING INCREDIBLE FRIENDLY KIND CARING WONDERFUL ABSOLUTELY MAGNIFICENT STAFF AT THIS HOTEL WE AS A FAMILY ARE FREQUENT TRAVELLERS AND I MUST SAY OUR STAY AT THIS HOTEL WAS ONE OF BEST AND MOST BRILLIANT AND IT WAS ALL DOWN TO THE INCREDIBLY KIND FRIENDLY HOTEL STAFF WHERE WE RECEIVED THE BEST BEST SERVICE AND TREATMENT ESPECIALLY FROM THE BAR AND RESTAURANT PARTICULAR MR BANDARA ,MR RAJ , MS RITHIKA , MR LOCHANA AND ALL OF THE WODNERFUL STAFF AT THE RESTAURNAT WE WERE TREATED LIKE SPECIAL FAMILY AND ABSOLUTELY WE WERE LOOKED AFTER LIKE ROYALTY ALL THE WAY THROUGH OUR STAY. A BIG THANK YOU TO THE WONDERFUL STAFF AT THE RESTAURNAT AND THROUGHOUT THIS INCREDIBLE HOTEL YOU MADE OUR STAY TEH BEST EVER IT WAS MOST WODNERFUL AMD WE CANNOT WAIT TO COME BACK AND STAY AT THIS HOTEL AGAIN VERY SOON AND TO MEET AND ASLO BE SO VERY WELL LOOKED AFTER ONCE AGAIN BY THE WONDERFUL RESTAURANT STAFF. FIVE STAR HOTEL WITH TEN STAR STAFF !! KEEP DOING WHAT YOU ARE DOING AND KEEP SMILING YOU GUYS ARE SUCH AMAZING PROFESSIONALS THANK YOU FOR a WONDERFUL STAY FROM ALL OUR FAMILY