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9.0/10
Great
GGuest UserThe hotel is very convenient for ski resorts. Parking is charged. There are several good restaurants in the hotel. The second floor is connected to the ski equipment rental and a small shop. The room is quite large, but it is a bit cold at night.
FF000611Breakfast is normal, the aunt is warm and welcoming; the room is clean and tidy; a few minutes drive from the airport; parking is free, there is a shuttle bus; the bathtub is a bit slow, overall satisfaction
AAndrewEngineerEasy to book and check-in.
Room was spacious and reasonably comfortable.
Breakfast was OK.
Sofa bed was a bit too saggy.
Overall, good and will consider again when needing a room in the area.
GGuest UserThe hotel environment is very good and very clean! There are specimens of brown bears and wolves in the lobby, which is spectacular, and there is a free self-service coffee machine and hot water, which is too important for me to come back from minus 40 degrees outside! ! !
But! ! ! The hotel has no service at all. I never cleaned up the room for five days. I don’t know if it’s the same in American hotels.
GGuest UserBooked and paid in full online. They have our credit card on file. Didn’t expect they want to charge extra money for room deposit. No problem we can handle the additional payment except Their machine didn’t work scanning my Apple Pay. The older lady was rude and told us we couldn’t stay. That was not our fault. It really hurts! they should fix their machine problem first rather than blaming customer. Finally the younger staff on training figured out how to charge my Apple Card by keying in the numbers. Overall check in was not as friendly and professional as it should be. Breakfast was okay, oatmeal was not done correctly super dry, a simple fix is adding a bit water , yet no one cared. Eggs are not real , artificial eggs. Just a bit disappointed.
Rooms are warm and bathrooms is clean.
XXthemadgeniusLovely Hotel great spot to be in the center of Anchorage and is close to the freeway, just be careful parking is not attached, the staff early early Feb 14th was so helpful lovely and kind 3 girls(posted their names on the yelp review)
GGuest UserThe size of the room is just right, and the hygiene is OK. The room I was given was on the side of the first floor. It was probably a promotional room, because I only stayed for one night. There is a river behind the hotel, and you can go fishing along the river. It’s also very meaningful to walk around both sides of the Taiwan Strait to see the local fishing culture. It’s a little more inconvenient to walk uphill for about 20 minutes from the city center, but it’s very close to the train station, and the hotel has a free pick-up service. This service is really good. , one of the reasons why I booked this hotel
GGuest UserWe enjoyed the room and how clean it was. We also liked feeling secure with a gate for all guests. We didn’t feel secure at other hotels like that. The only real issues I had was that the pool is very outdated. Doesn’t smell of chlorine at all just smells like a gravel pit. We didn’t want to get the water on our mouths because there was a lot of dirt in the pool. So it needs to be updated. Nobody should have to swim in a dirty pool with no chlorine in 2021. That’s the whole reason people probably want to stay there so I know we are not the only guests that were let down with this old stinky outdated pool. Also they need to make their fitness room bigger and they need some weights in there. Because all you can do is run. Plus the breakfasts were very cheap. Greek yogurts are nasty it should’ve been regular yoplait. With a granola bar, orange, and bottle of water. Not sure if I will stay there ever again unless they fix all these issues and stop being cheapskates!