"I had dinner at the Four Seasons Restaurant and realized I hadn't gotten an invoice after returning to my room. Since the restaurant was already closed, I called the front desk. The young lady said that since it was a voucher purchase, I would have to find the merchant for the invoice. I asked for help, stating that the merchant was illegally refusing to issue an invoice. The next morning, after consulting the front desk again, the young man promptly issued the invoice. The night shift front desk service definitely needs more training!"

"The service is really better than expected, especially Lemon, who responded promptly and proactively. The facilities are relatively new, and the price-performance ratio is really high. It would be even better if the air conditioning could be more powerful!"

"Our stay at Kaiyuan Senbo Hotel in Nanbeihu, Jiaxing, was an absolutely amazing experience, perfect for families and especially those with infants! The hotel's setting is superb, nestled within the Nanbeihu scenic area. It's surrounded by lush greenery and beautiful lake views, with a tranquil and pleasant garden. The resort is quite large, but a free shuttle service makes getting around effortless, even with a stroller. It's wonderful for leisurely walks and enjoying the fresh air. The family-friendly facilities are excellent. The indoor 'Fantasy Island' and the year-round heated water park are fantastic, and the fully padded design ensures high safety for kids. There are plenty of pet interactions and parent-child activities, giving parents a much-needed break. I particularly want to highlight how well-suited it is for infants. They provide complimentary cribs, playpens, and baby toiletries. The resort has well-equipped nursing rooms, and the restaurants offer baby food (though I don't recommend the 68 RMB portion at Yanlai Xuan; the breakfast buffet has many great options for little ones). Traveling with young children here is completely stress-free. Nanbeihu Lake is right on your doorstep; you can walk to it from the hotel's west gate. The lakeside boardwalk, strolls by the water, and boat tours are all easily accessible. The scenic mountains and water create a relaxed and enjoyable atmosphere, making it ideal for a short getaway. Just outside the west gate, there's also a deer camp, but that's an additional charge. The hotel even offered a complimentary travel photoshoot! There was no upselling, and the photos turned out beautifully – I couldn't resist adding a few more! Finally, I must give a huge shout-out to our dedicated butler, Puff! Her service was outstanding, attentive, and thoughtful throughout our stay. Before arrival, she proactively shared a guide and explained activity routes. During our stay, she was incredibly responsive, arranging baby essentials and ensuring we had a suitable room. Any request was handled immediately, making our entire stay wonderfully happy. Overall, the facilities, environment, and service are all top-notch, offering great value for money. It's our first choice for a family getaway and is already on our list for a second visit. Highly recommended for families!"

"Atour Hotel is always clean and hygienic, the bedding is first-class, all the staff are warm and thoughtful, the breakfast is rich and colorful, and there are late night snacks in the evening. Parking is very convenient, there are parking garages above and underground. Stayed for three days this time and had a great experience!"

"The room is quite new and clean. The water dispenser is quite advanced. The food in the restaurant tastes good. I went to climb the mountain near Nanbei Lake and came back to eat at the hotel. There were quite a lot of people eating there."

"Great value for money, but the hotel is quite old. Even though I was in a renovated A-block, the musty smell was very strong. The suite layout was a bit odd. The breakfast would be acceptable if the room rate was around 100-200 yuan for a standard room."

"The environment of this hotel is clean and elegant, the rooms are clean and odorless, and the bedding is soft and sleeps peacefully. The front desk service is warm and intimate, the check-in is efficient and fast, and the cleaning staff is attentive and thoughtful. Convenient location, convenient for food around, super cost-effective, will choose to stay next time you travel, highly recommended!"

"The hotel is in the ancient town. The ancient town is still very charming. The ancient town does not need tickets. 👍 Set a room restaurant can also scan the code to order food tastes good, the dishes are also very high value hotel lobby design is very exquisite and there is a faint fragrance at the front desk lady is also very nice book bar area sofa people want to sit next time there is a small garden inside the hotel is still here I got a beautiful flower in it. Come and experience it again next time you have a chance"

"The lobby service is intimate, and some small services, mosquito repellent, wet face towels, etc., as well as tea and snacks. The room view is very good, you can directly see the sea and the bridge, the hardware decoration is slightly old, and the smart home is not bad."