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This was a great hotel! They did everything right. From the moment we pulled up we were pleased. Check in was fast. The staff friendly and helpful. The room was clean and nicely decorated. The setup for towels at the pool/beach was convenient. They have lots of activities for you to participate in. They have a shuttle bus that will take you to and from business within a 2 mile area!!! So no need for Uber! The hotel sits right on the beach with beach access. The view of the beach is beautiful!!! The only thing I recommend is that they upgrade their cable tv setup. There is no channel guide and there is no options to watch personal streaming services you may have. However, that alone won’t stop me from booking again. Great job Hilton! 😀More

Stayed here two nights April the 13th to the 15th ...was really looking forward to getting away for a midweek weekend..upon check-in was informed that because of our gold status with Marriott, that we couldn't use the club lounge because we were Only gold but found out later on that the club lounge wasn't even open... strike one.... First night went well had a decent night's sleep second night concierge called us at 9:00 in the morning after staying out late because it is Myrtle Beach after all..... Told them we weren't interested 9:15 they called back Again, told them again we were not interested ,we are trying to sleep, 9:30 got a four alarm banging on our door from housekeeping even though we had the privacy sign on our door, pretty much ruined our second night sleep.... addressed all these issues with Gavin the front desk manager he said he would give us a sizable discount because of our inconvenience and he was very apologetic..... We never received the Sizable discount.... Tried to call Gavin back numerous times he never returned our call... Even talked to a Miss Kaylee at the front desk and she said those early morning calls were standard practice with Marriott and we told her we have stayed at over 100 Marriotts and nobody's ever called us that early in the morning even at Walt Disney world..... was finally able to get into touch with general manager Miss Suzanne, after numerous phone calls, who told us there was nothing she Would do for our inconvenience.....Oh well..... outside of all this hotel is a good three to four blocks away from the beach definitely not oceanfront we had an far away, ocean view room which was nice , acceptable ,and comfortable .Gym was nice ,nice small indoor pool... they do charge $8 for parking regardless of your status with Marriott.... They have a nice lounge and very good late night restaurant..... Would really have loved to give this hotel a higher rating, but in the long run Very disappointed about nothing being done about our basic loss of a second night's sleep..... And also being told by the general manager that there was nothing she Would do for Us !

attended an event at the sport center. breakfast was timely and very good pleased with all aspects of my stay

This location is directly on the Grand Strand and is walking distance from the central Myrtle beach downtown. A great place for family’s with kids, but make sure you get a room on the higher floors. My main complaint is we were in the 5th floor, which is the first floor of residential rooms. Floor 3 and 4 are sales demo rooms and meeting rooms to sell you into timeshares. The reason I say get up higher is, there is a night club that plays heavy bass every night until 2am, and you can feel it though the walls on my floor. I’m used to staying up late, but it is a bit annoying. The only other inconvenience is in my 10 day stay, they will only clean your room once, midweek. Even after I requested new linen and towels, they said maid service is gone, and is not possible. They did offer to drop off sheets and towels. I guess this is the difference between staying at a real Hilton vs a timeshare, and they do pressure you to taking a 2 hour “tour”. With all the services out there to help you get out of a time share, I’m surprised anyone would still buy into that. The pros out weight the cons, so overall it’s a great place to stay. The beach is amazing as most of Myrtle beach is. If you want peace and quiet, go to north Myrtle beach. If you want close access to the party scene and stores etc, this is the place .

The room had a couple of mold spots on the ceiling, and the floor had some spots where it looked like it had been half mopped. As far as the location goes, it was just right. The only other problem that I had was the breeze way, the parking lot, the elevators were not cleaned, and they had no complimentary breakfast for the guest. Also, it smelt like **** the whole time there, and the pools were always crowded. All and all it was a good stay.

Not bad, but a little far from the sea

It was one night, like many other families we just wanted to go to the beach and we did not before check-in and during the stay. My room was on the 4th floor, the elevator was not working, an employee had to come with a key every time someone I wanted to use it, I'm sure I'm not the only one who omits a complaint about the same thing, the ac was dripping, the microwave dirty, the bathroom tub with mildew and some blue stains that could have been easily removed with a magic eraser, the bathroom floor with sand, the bathroom had no fan, the hair dryer bag with a lot of hair was disgusting. The next morning we went to breakfast and there was a juice spill on the floor, I went and reported it and an employee came with a disgusting mop black with dirt and with that same dry juice, it was a torment to see her do that. The customer service was unpleasant, they gave me a bag with two waters but I never heard ”thank you for being a Hilton honors” and the employees walking everywhere with cell phones in hand during business hours, there were two in particular that were recharged in the hallway wall to watch their videos with laud music and up to four together smoking outside.