Located in Phitsanulok, Ayara Grand Palace Hotel is within a 5-minute drive of Wat Ratburana and Folklore Museum. This hotel is 9.7 mi (15.5 km) from Naresuan University and 0.8 mi (1.3 km) from Sgt. Maj. Thawee Folk Museum.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, wedding services, and a banquet hall.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
"We stayed at the hotel in early December, passing through from Sukhothai to Bangkok. We arrived a little over an hour before check-in, and even though the hotel was sparsely populated, they refused to give us an early room. There's no luggage room, so we had to leave our luggage and a couple of bags behind the cramped reception desk. When we returned to the hotel that evening after exploring the city, our luggage had already been removed from the reception desk and was simply sitting unattended in the hallway. It's unclear why they weren't able to take our luggage to our room after 2:00 PM, since it was so in the way behind the reception desk. There's also another luggage-related issue, which we fully realized a little later. Due to a strange design flaw, the reception area at this hotel is located on the second floor, reached by a rather steep staircase from the main entrance. There's also a very steep ramp at the side, making it physically challenging to maneuver a suitcase with wheels; it's easier to carry it up the stairs yourself. As it turned out later, the basement (essentially the first) floor houses the swimming pool and some other services. The hotel elevator leads there, and there's a service exit from the hotel. The usual hotel luggage carts are also there (yes, the ones with the two golden arches). But we didn't know this when we arrived! And when the taxi dropped us off at the main entrance, no porter, bellboy, or other staff member rushed to help us with our luggage. We lugged it ourselves up the main staircase to the main entrance! The room is quite large, with a nice interior, bright, and fairly new. There's plenty of space, a wardrobe, a small hotel refrigerator, a kettle, and cups. They provide two bottles of water and two coffee bags, but no regular tea. The refrigerator is powered by the main power supply, so it defrosts when you leave the room. There's a safe, but it's not attached to the wall, and ours didn't have batteries, so it didn't work! We went to reception and asked them to fix the safe so we could use it. A young man from the hotel staff came, looked, laughed, realized what was wrong, and left without doing anything. We went back to reception, but still got nowhere! The bathroom was small, with a shower. The shower was covered by a dirty plastic curtain on a crooked, broken rod. The sink itself—a round glass bowl on a countertop—leaked at the base, so there was always a puddle on the floor. There was no regular hand soap! We were given a room on a low floor, right above the restaurant's exhaust vent. And, as it turned out an hour before we woke up, a group of tourists were staying on the same floor and were leaving early that morning. At first, they ran between the rooms and chatted, and then simply poured out into the hallway and continued chatting as a group! You could hear everything in our room; there was no soundproofing! Question: Why, knowing that a large group is leaving early in the morning, do they have to put up guests on their floor in a half-empty hotel? When we entered the restaurant 15 minutes after breakfast began, this group was finishing breakfast (and that was in 15 minutes!) and the buffet was completely devastated. No one was even bringing new food! There was absolutely no fruit left, we had to argue with the waiters, and they brought pineapples and watermelons. But breakfast had only just begun, and there were still people staying in the hotel besides this busload of tourists! The food wasn't particularly tasty or varied, and the coffee was barrel-aged (i.e., completely inedible). The hotel is conveniently located in a quiet neighborhood, but within walking distance of the main attractions. The train station is nearby (500 m), but the hotel is on the other side of the tracks. It's easy to walk there lightly along the footbridge over the tracks, but part of the way is on gravel, and heavy luggage on wheels won't fit. We preferred to take a taxi from the hotel to the station (1 km). There are no shops nearby; the two closest 7-Elevens are about 350 meters away, but they don't sell alcohol, not even beer. The hotel left me with mixed feelings: on the one hand, it's not old and is being renovated, but on the other, the staff was completely dismissive. I wouldn't stay there again."