Luxury Hotels in Cixi

"I chose this hotel because it was new. The facilities are excellent, especially the bed and pillows – they're the best I've ever experienced in any hotel. The breakfast was also decent. Now, for the downsides: the service was a complete disaster. Not a single staff member smiled or showed any service awareness. They didn't even inform guests that the parking QR code had been updated, making us go up and down unnecessarily. Please train your staff properly; it's a huge letdown. I won't be staying here again."

"The room was incredibly spacious and bright, and the breakfast spread was both rich and delicious. The air conditioning was quiet, water pressure was excellent, and hot water was instant. The staff were all very warm and friendly. Plus, the location was super convenient!"

"I absolutely love this hotel. The location is perfect for walking to restaurants and shops. The hotel food choices are also excellent, as are the swimming pools and gym. The reason I am writing this review, however, is for the staff. Every member I encountered went out of their way to be helpful and friendly. It is a great place: old-school China luxury."

"This hotel is very close to Fantawild, making it our top choice when visiting the park. The breakfast spread is incredibly rich, with options like oatmeal and rice cake soup, and it all tastes great! The lobby is spacious and offers a delicious afternoon tea. Our room was quite clean, and this time we were on the 20th floor, providing a panoramic view of the surroundings. There's a wide variety of takeout available, with all sorts of cuisines, including tangyuan (glutinous rice balls) and small seafood dishes. 'Yan' from room service was very enthusiastic; when we called to ask for children's slippers and toiletries, they were delivered incredibly fast. They even proactively called us when we left something behind in the room, which was super reliable! We'll definitely stay here again next time."

"The hotel service was excellent. Check-in was fast, and the room was spotlessly clean with no strange smells. All the facilities were complete and in good working order. The environment was quiet, so I wasn't disturbed by any noise. The staff were gentle and polite, and they resolved any issues promptly. There are plenty of dining and entertainment options nearby. My stay exceeded my expectations, and I highly recommend it!!!!!!!!!!!"

"Room is good design but inside has very things chargeable. The 400 rmb room is without window . There is no big difference in the cheaper and expensive room . So better book the cheaper one . When I asked the receptionist she said the expensive room is recently renovated so price high."

"The hotel room is very big. I stayed in a lake view room on the tenth floor. The scenery was unbeatable and the surrounding scenery was pretty good. Maybe there were not many guests, so only 7 hot spring pools were opened at night, which was just average."

"I can't remember how many times I've been here, because I like it very much. The service is very attentive and friendly. This time I upgraded to an executive smart room. Xiaodu is very dedicated, haha. What I like most is the hotel's breakfast, which is very rich. Chinese stomachs love it. There are basically all kinds of noodles, rice cakes, porridge, tofu pudding, and rice cakes. Western food also has various breads, cheeses, salads, and stir-fried dishes. The taste is also very good. Just for this breakfast, I have to stay here next time, haha"

"This hotel was incredibly strange. While the interior itself was generally fine, the location was extremely remote, and our window overlooked an abandoned building. We felt okay after checking in, but by nightfall, my entire family felt uneasy. Was it something supernatural? Was it because there were so few guests? It's hard to say. My child kept crying and screaming, as if startled. We hadn't done anything unusual during the day, and we've never experienced anything like this on previous trips. We ended up checking out and leaving around 11 PM. It wasn't until the car drove far away that my child calmed down, and only after we moved to a different place did they finally sleep peacefully."

"The hotel environment is very good. When I checked in, I met the handsome customer service of the front desk surnamed Yuan. After understanding the needs of our two elderly people, the service was warm and thoughtful, so we immediately changed the itinerary and stayed for two days. Then the hotel met He Guiqin, the beauty customer service of the catering beauty, during dinner. Her service was very dedicated and professional. After understanding our dietary habits, she patiently helped us order food. It was very warm and patient, so that our dining experience improved a lot. Then I really met when I ate the next day and ordered food, very pleasant. The hotel's buffet breakfast is very rich and delicious, the ingredients are quite fresh, and the service is very good. The customer service of the housekeeping department is also very good. I encountered a little emergency problem when I checked in, and it was very efficient to deal with it. When checking out, the front desk customer service Xiao Xue and He Guiqin also came out to take the initiative and enthusiastically help us take the luggage and send us to the car. They feel very kind. The hotel has so many excellent employees. The business will definitely become more and more prosperous. It is an excellent quality hotel worth visiting next time."