Hotel near Hangzhou Bay New Zone/Andong Town/Shengshan Town,Cixi
Featured facilities: Fitness Room
Outstanding
2799 reviews
9.4/10
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9.8/10
Perfect
Ssissiyu27Our family, old and young, spent Chinese New Year's Eve and the following day on a two-day, one-night trip at the Junlan, occupying four rooms, and it exceeded our expectations. From the moment of online booking, the hotel staff were incredibly helpful, answering all our questions and assisting with changing rooms to king-size beds and connecting us with the catering department to book our New Year's Eve dinner. Mr. Fang from the catering department helped us with the menu, ensuring everything was perfectly arranged. The hotel did a fantastic job with the New Year's atmosphere. The rooms were well-equipped, and I particularly loved the large balcony. Every detail of the hotel showcased its exquisite operational philosophy. Xiao Yun provided excellent service on-site, and the breakfast spread was very rich. The hotel's location is superb; just walk through the hotel's tea bar to the back, and you'll reach Baoyun Lake, where the lakeside area is perfect for a stroll and enjoying the scenery.
Hotel near Hangzhou Bay New Zone/Andong Town/Shengshan Town, Cixi 3.1% of visitors choose this area
Price per night from:0
9.6/10
Excellent
GGuest UserIt was my first time staying at Atour Hotel. It was very cold and late. When Jiang Yu from the front desk helped me check in, he brought me a cup of tea to warm my hands. I felt that it not only warmed my hands but also my heart. I was drunk at the time and my mind was confused. I couldn't hear the words from the front desk clearly. I was in a bad mood and a little irritable. The front desk manager Ran Ning calmed me down immediately, checked me in and sent me to the room. He told me that I could call the front desk if I felt uncomfortable. I said yes. After entering the room, I felt that the room facilities and equipment were very new and comprehensive. The room was also very large. A few minutes later, someone knocked on the door. It was the front desk manager Ran Ning who brought me a bowl of millet porridge, sobering tea and two bottles of warm water. Seeing that I was very uncomfortable, he quickly let me drink two sips of sobering tea and gave me two hot towels to wipe my face. Atour's service is really great. , Ran Ning came in to help me turn on the air conditioner and took off my slippers and put them next to the bed. She also brought an air purifier and put it next to my bed and turned it on for me. The service was very thoughtful and I had no complaints. I woke up in the middle of the night with a sore throat and was very thirsty, but I didn’t want to drink ice water, so I called the front desk to ask for two bottles of warm water. The phone didn’t ring for a few times before Jiang Yu at the front desk answered the phone. After learning about my request, he immediately told me that it was okay and the front desk buddy would go up and send it to me immediately. I was very worried at first that I would trouble them, but the front desk acted quickly. Not long after, Jiang Yu at the front desk knocked on the door and brought me a large cup of hot water and honey lemon water from the front desk, which made me really feel the high-quality service of Atour. This was also my first time staying in Atour, and I felt the caring service that was different from other hotels. I will definitely stay in Atour often in the future
Hotel near Hangzhou Bay New Zone/Andong Town/Shengshan Town, Cixi 3.1% of visitors choose this area
Price per night from:0
9.6/10
Excellent
GGuest UserParking is very convenient, and the surrounding restaurants are also convenient. The room is clean and the facilities are good. There are some snacks available at the front desk. Miss Cao at the front desk is also very enthusiastic. I am very satisfied with the whole process.
GGuest UserThe newly opened hotel in Hangzhou Bay has an excellent location, very close to Century Golden Resources, quiet in the bustling city, and there are large supermarkets and many newly opened restaurants around the hotel, which is extremely convenient for eating, drinking and having fun. The hotel's front desk customer service was patient and meticulous, and took the initiative to help me when I saw that I was carrying an elderly person with difficulty walking. The room had no odor, the bedding was comfortable, the view was wide, the facilities were clean and hygienic, and the room service was also very thoughtful and enthusiastic. It is a good choice for family travel.
Hotel near Hangzhou Bay New Zone/Andong Town/Shengshan Town, Cixi 3.1% of visitors choose this area
Price per night from:0
9.5/10
Outstanding
GGuest UserI booked this hotel on Ctrip in advance for my May Day holiday trip to Hangzhou Bay, and it turned out to be excellent value for money. We checked in that afternoon. A month prior, I had arranged with the hotel to have all our rooms on the same floor, but upon check-in, some family members still ended up on a different floor than us. This might have been due to the high occupancy during the May Day holiday. The rooms aren't large, but they have everything you need. The only minor drawback was that some facilities were a bit broken, possibly because of the sudden high occupancy, but the hotel's engineering team promptly came to inspect and repair them. Overall, I'd still recommend this hotel. The breakfast was decent, and I commend the hotel for implementing staggered entry for the large crowds. All in all, I recommend staying here! It's very close to all the major attractions, and the staff's service attitude was absolutely fantastic – kudos to them!
Hotel near Hangzhou Bay New Zone/Andong Town/Shengshan Town, Cixi 3.1% of visitors choose this area
Price per night from:0
9.5/10
Outstanding
MM54016****The hotel parking lot is very convenient, and the front desk staff were also very helpful. The parking lot is spacious, and there are charging stations available, which is really handy. There are also plenty of dining options nearby. It's a great hotel overall, highly recommended!
Hotel near Minghe Ancient town, Cixi 26.9% of visitors choose this area
Price per night from:0
9.5/10
Outstanding
KKarla de MagalhãesThe hotel has a very strong smell of cigar smoke. It is annoying. The staff does not speak English but they try to help a lot. The girls from the reception are very nice, specially the ones that stay at night . The cleaning cheat is also very sweet.
The hotel does not seem to be very new, but with some renovated parts. It is ok. The room is large, very comfy beds, bathroom is ok (despite old). Breakfast is Chinese. They only have iogurt, bread and eggs. That was difficult to me. The location is ok in Cixi, but not much to do around, just very local Baja and general shops.
Hotel near Cixi Downtown Area, Cixi 53.1% of visitors choose this area
Price per night from:0
9.4/10
Outstanding
KKongkongru-??Giving it a five-star rating out of habit, but I do have a few complaints: The shower only has shampoo and body wash, no conditioner. They only provide two bottles of cheap Ice Dew mineral water, and you have to call room service for more, whereas before they used to provide four or six. The outlets are definitely old; charging plugs easily fall out. If you don't specifically ask the front desk, they only give you one key card and don't proactively offer an extra for charging. The price of Tower A remains stubbornly high, and the occupancy rate isn't what it used to be, judging by the emptier parking lot. With more and more new hotels popping up nearby, there are now more choices. If they don't make some changes, it's going to be tough for them. Also, the toilet flush is weak, and there's no place to put your phone.
Hotel near Hangzhou Bay New Zone/Andong Town/Shengshan Town, Cixi 3.1% of visitors choose this area
Price per night from:0
9.3/10
Very Good
GGuest UserThe hotel feels very good, the whole stay is particularly pleasant and safe, the room layout is also my favorite style, all kinds of facilities are complete, the room is very clean, the room is relatively large, the small voice control is very convenient, the bath water is very large. The front desk Sisi service is very good, I like it very much. The parking lot is large, don't worry about the car having no place to park. It’s only a few minutes walk from Wuyue, especially convenient for travel.
Hotel near Cixi Downtown Area, Cixi 53.1% of visitors choose this area
Price per night from:0
9.3/10
Very Good
AAnnankangEnvironment: Surrounded by greenery, fresh air
Facilities: The villa is fully equipped, including hot springs, mahjong TV, etc.
Sanitation: Each room has its own sanitary facilities, clean and tidy
Service: I felt the hospitality as soon as I arrived at the hotel. A large plate of fruit was sent. The electric car was available on call. The two drivers I met were a tall young man and a middle-aged master. They were very thoughtful. 👍The sister who manages the hot springs cleaned the pool carefully. The hot spring water is level one, but I was told that the water temperature can only be maintained for 2 hours. In fact, the water temperature is a bit high and the children can't stand it
Breakfast: Rich, the rice cakes are delicious and unique