A stay at The Rome EDITION places you in the heart of Rome, in a modern luxury hotel, within a 15-minute walk of Spanish Steps and Trevi Fountain. This hotel is 0.5 mi (0.9 km) from Piazza di Spagna and 1.5 mi (2.4 km) from Colosseum. Pamper yourself in a charming courtyard that evokes a Roman garden vibe or enjoy recreation amenities such as an outdoor pool at The Roof. This hotel also features complimentary wireless Internet access and concierge services. Enjoy a satisfying meal at Anima, the signature restaurant serving guests of The Rome EDITION. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Make yourself at home in one of the 74 rooms, 17 suites and 2 Penthouses, featuring minibars and Smart televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and bidets and the exclusive Le Labo for EDITION amenities. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
"The hardware is full and the environment is excellent.
1. When checking in and paying the deposit, I didn't bring my credit card for personal reasons and it was a UnionPay card, so I could only pay in cash. After I explained the situation, I wanted to pay a 200eur deposit, but the front desk manager said it had to be 400eur, otherwise I couldn't check in. During the period, I asked if I didn't plan to spend money in the hotel and whether it could be accommodated, but it didn't work. Finally, I had no choice but to take out all the cash on me, 405eur, and after paying the deposit of 400eur, I had only 5 euros left... As a result, I couldn't move forward whether I was eating or taking a taxi. Finally, I used the navigation to find an ATM that could withdraw money with UnionPay, which took a total of 40 minutes... I have never encountered such a ”stubborn” staff in any five-star hotel in any country I have visited. If I were the manager on duty, I would never embarrass my guests like this...
2. When checking out, there was an extra breakfast consumption in the bill for no reason (the room I booked included breakfast). After I found it, after checking Only then will the charges be exempted
3. The hotel with an average price of 600 euros per night does not even have welcome fruit...even candy
To sum up, combined with the reviews of other guests on Ctrip, is there any difference in treatment for Chinese people? You can experience it yourself"