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9.5/10
Amazing
GGuest UserThe room was great. The whole experience makes us felt like home, and we could definitely want to stay there for a long time if we can. The best place for families for sure. The amenities were great, and the one bedroom even have two toilets. Because I booked through trip.com, somehow the hotel has issues with my payment/authorisation. But, they have definitely communicated with me very promptly prior to the visit and everything went well. Highly recommend!!!
AAnonymous UserThe nearby environment is very suitable for hiking. The hotel is very clean and spacious. I really appreciate the hot spring in the hotel. After hiking, take a dip in the hot spring and life will be a joy.
GGuest UserIt's a wonderful place. We loved it. The location is really convenient, close to Banff and other places. It's clean. The staff were very helpful. We would definitely love to stay here again.
GGuest UserSome rooms are not soundproof, and the room is separated from the others by a door? ? ? The voice of the next door is very clear. I felt unsatisfied when I checked in for the first time. I will not choose this hotel next time; there is parking lot.
GGingerNutzMy wife and I stayed for 6 nights. The apartment was serviced half way through our stay. The kitchen was well equipped. One of the kitchen lights wasn't working. It was fixed as soon as I reported it to reception. The hotel is close to the trans-Canada highway and most guests will have a car. We didn't have a car so it was a decent hike into town. I would certainly choose the hotel for my next stay in Canmore.
HHXIThe location of the hotel is great — not too far from downtown. It’s walkable, but driving is definitely faster.
The place is clean, and the service is excellent.
Check-in and check-out were smooth and hassle-free.
The hotel’s restaurant-bar serves delicious food at reasonable prices.
I’ll definitely stay here again.
GgtheexplorerThe view from the room and hallway was spectacular. The staff was friendly, polite, and accommodating. He answered all our questions with big smiles and helped us with all our needs.
The room is big. A door separates the bedroom and dining room. The dining room has a mini fridge, microwave, coffee maker, and tiny sink. A fireplace too inside the room
The whirlpool outside was a bonus and felt relaxed while enjoying the fresh, cool air after a long day of driving and walking. Bed was very comfortable with lots of pillows and had a very good night sleep.
Won't hesitate to book here again.
CchristineI was a little nervous when I first pulled in but was instantly surprised. This little hidden gem was great for what I was needing. A safe, clean easily accessible place to stay.
Though the carpet throughout is slightly dated the staff at check in and check out were polite and friendly and very helpful. The room was very clean (the floors, the bathroom and the beds). Very happy with my choice. A recommendation would be during your next renovation to remove the carpet and put in a hard type floor. a bigger go cup with liquid whitener for the to go coffee station would also be amazing. I look forward to my next stay.
GGuest UserThe outside of building is quite run down. Parking is not always granted to guests as it fills up quickly.
I kept smelling food coming through the vents. The rooms are old with 70s flooring and old plumbing. It shouldn't be costing $95 for here for a 2 queen room. What what it is, I wouldn't felt okay paying $50 to stay.
KKimThe hotel itself is in a great location to walk to restaurant and town center and looks great from the outside. It had underground parking. They were doing hallway renovations but that was not listed when booking. The photos of the place we had were misleading as the hotel room itself was pretty run down. The leather sofa is old and stained. The sofa bed was the same and very thin mattress. For 500 a night I would have expected more