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9.4/10
Amazing
CclaborateThe hotel is very conveniently located, and most of Bern's famous attractions can be reached on foot. The hotel also thoughtfully prepared a day ticket for Bern's public transportation, which can be used unlimited times. The room was spacious and the scenery outside the window was beautiful. The reception was polite and enthusiastic. The guy who helped drive the car out also put two bottles of drinking water in the car. It was thoughtful.
ZZhongshujiaoranVery pleasant stay experience, the room is clean and quiet, although the old house facilities are simple, the details are well maintained, the bedding is very soft and comfortable, the bathroom is very clean, there is a tram nearby to go directly to the old town attractions. The boss was very enthusiastic and took the map to help us introduce the most suitable tour route, saving our time. Breakfast is traditional European, the freshly baked croissants are crispy with coffee, there are interesting colored eggs, and the ladies in the restaurant are also very careful. It is recommended to check in in advance, Europe's working hours are not 24 hours. The last day of breakfast remembers the wrong time, when we went to breakfast, we started to receive the meal, or let us take the bread to eat on the road. Promised to write a review for the boss, I hope he can understand Chinese.
HHime MomoThe hotel is very conveniently located, just over a 10-minute walk downhill from the train station. The front desk provides a complimentary one-day public transport pass, allowing guests to take the cable car back up to the hotel from the train station for free – incredibly convenient! The rooms were basic but spotless. The front desk staff spoke excellent English, which was a huge relief and made communication effortless. The breakfast, in particular, was outstanding – incredibly diverse with a wide selection of cheeses and salami. In famously expensive Switzerland, such a satisfying breakfast felt like a real treat. We were traveling to Geneva, and found the hotel's location ideal for onward travel. The hotel is accessed via a cable car, its lower station conveniently located directly opposite the train station. From the station, frequent buses (every 10 minutes) go to Fribourg (a 40-minute ride), where numerous trains connect to Geneva, making the total journey approximately 1.5 hours. At first, I found the price (over 2000 a night) steep for what I perceived as a hostel, feeling I could stay at a luxury hotel like a W for that money. However, after my stay, I found it to be exceptionally good. Crucially, the staff at the front desk and in the restaurant were incredibly attentive, friendly, and went out of their way to answer all our questions.
CChanThis hotel location is very close to the train station that is just 1 stop next to the Bern main train station. So, it’s very convenient to go to Bern for a visit. There is a COOP supermarket that’s a few steps from the hotel. Thus, it’s very fast to buy something nearby.
GGuest UserThe room facilities are a bit shabby. The hotel has turned the sofa into a simple bed because we checked in late. I don't know if the air conditioner in the room was turned off near the vent, but there was still a buzzing sound. The front desk was nice and could store luggage. The hotel breakfast was not very good. The bus is quite convenient. Bus No. 9 goes directly to the city center, but there are many different routes on Bus No. 9, so it is easy to take the wrong bus.
GGuest UserThe hotel is right next to the exhibition center and convenient from the train station to the hotel. The room is clean, the hotel has a small restaurant and there is a large shopping mall nearby.
GGuest UserThe room is very large, very clean and very good! The location of the hotel is simply great. All the attractions in Bern are within walking distance. The longest is not more than 15 minutes. The door is the Federal Palace and the supermarket is next to it. It is very convenient! The service is very warm and responsive! The only downside is that the shower door is bad, can not be closed, and finally made a place of water, the fly in the ointment!
PPepper LMHSpacious and luxurious room with huge bathroom. Conveniently located next to public transportation, attractions and shopping. Restaurant at Sky Terrace was overpriced and didn’t taste nice. Restaurant Jack’s at ground floor has nice ambience and serves nice steaks.
FFi WongThis hotel is good. Thanks for the excellent service from Sherpa. She designed multiple ways to help you to check in successfully even if I arrived late by around 7:30pm. Initially I weer afraid that I could not enter into this hotel and could not check in when all staff were off after office hours. She was responsive when I pick up a phone in the lobby to call the service hotline. She is patient and smart. I am lucky I met with her resolving all of my issues. Thank you