GGuest UserRested in February 2025 , next to the hotel casino and left of the hotel there is a supermarket good, liked also the roof pool in general everything is cleanly beautiful and comfortable, Russian staff does not speak
GGuest UserThis hotel was specially booked. The hotel has a long history and a good location. The deluxe bed booked this time, the front desk service is very warm, and the scenery outside the window is the most attractive to us. It is beautiful. The hotel's service is a plus, the pool is also a plus, the front desk and lobby concierge service is particularly good, it is a special trip. Satisfied
HHappy pigEven before I checked into the hotel, I already felt the hotel's friendly service. I sent the hotel an email to contact the hotel for pick-up before I checked in. I already had a good feeling when I exchanged emails. After staying for 2 nights, I don't regret my choice. Stay at this hotel.
安安德丽The breakfast was really good and delicious. The staff was very friendly just I wrote them in order to change the room but they didnt reply me so I advice they check the messages and reply timely. The bedroom with 1 queen bed was really nice. They didnt have many options for 2 twin beds altought it was clean. AC works very good. Is really well located in downtown area, there are several restaurants and bars just by walking distance.
LlludolNot at all a 4-star hotel. Service is bad, they gave me a room that didn't match the photo, then moved me to the actual room, and it was not at all like in the photo. Some USB plugs are broken; it's like they didn't build the hotel the right way with a lot of construction issues. They have a restaurant on the rooftop, the food was bad and very expensive. Regarding the service it's very bad too, the only person who actually did well his job was the guy who moved my luggage. I would not recommend!
GGuest UserI had stayed here before the pandemic about 3 times. The property is very clean, it is located in the older ”colonial” part of the city. Traffic in this area is a nightmare due to the narrow streets. SAFE area, police presence all over.
The GOOD: Clean, Safe, Staff Friendly, plenty of places nearby to eat. Breakfast supplied is ample and of decent quality, food for linch or dinner in the hotel restaurant is good though limited menu, space for seating is very limited inside the restaurant, water pressure in the shower is excellent the room safe is large. The BAD: Room Small like an IBIS, Bathroom smaller than an IBIS, A/C in my room was ”marginal” at best and previous stays here noticed this, Elevator very slow, the worst part this is not a business hotel. While the Internet provided is decent, there is NO work space available at all in the rooms. NO electrical outlets available all are hidden behind furniture or the bed and no desk type area. Had to charge my phone in the bathroom outlet and use computer on battery. Also had a room phone and minor toilet issue which I reported twice and nothing was done. DO NOT have the hotel arrange for the hotel taxi to drive you to the airport cost is $50.oo ! Make your own arrangements or get an UBER. CONCLUSION: While on vacation for a couple of days this is a Nice place to stay and see the colonial sights and enjoy the atmosphere. However, ”on business” this is not the place to stay. I will be returning on business for a longer stay in late January or early February, unfortunately I will have to stay elsewhere.
GGuest UserThe hotel's soundproofing is average. Living on the fifth floor, you can hear people talking loudly downstairs. The internet is poor, and what's uncomfortable is that the charging plug is not at the bedside! ! ! But the hotel's breakfast is great, with everything you need. I hope the room facilities can be improved, as they are a bit too old.
GGuest UserObjectively speaking, I don't recommend it. There is a casino downstairs, which is quite noisy. There is indeed no hot water for showering, and the facilities are relatively old. However, the swimming pool is very beautiful, and the burgers made by the restaurant in the swimming pool are also very delicious. If you bring children, I don't recommend staying here.