Abona Hotels with Parking

Experiência maravilhosa nesse hotel, atendimento impecável, especialmente da recepcionista Janine…. Muito bem localizado, muitos restaurantes ao redor, praticamente beira-mar e café da manhã bem servido, só recomendaria tomadas perto da cama. 10/10 ❤️

We stayed for 6 nights in an apartment with a large bedroom, a spacious living room, two bathrooms (one with a tub, one with a shower), a fully equipped open kitchen, and a large sea-view balcony. Pros: First, my immediate impression upon check-in was how incredibly clean it was. Although the overall facilities here are a bit dated, every corner of the room was spotless and very tidy. The dishcloths and rags were brand new, and the trash cans were pristine. Cutlery, various cooking pots, a refrigerator, coffee machine, toaster, kettle, oven, and microwave were all provided. Plus, there's a supermarket right below the front desk, so cooking for ourselves was very convenient. Second, the front desk service was excellent. The whole hotel had a wonderful atmosphere, including the pool and the rooftop cafe. There were also plenty of sofas, tables, and chairs where you could sit or recline. The public areas were very spacious and clean, and there were many activities available. The ambiance was truly great. Third, you could book various tours directly opposite the hotel's front desk, and communication in English was seamless. Cons: When I went to sleep at night, I smelled a strong musty odor. I searched high and low for a long time but couldn't find anything moldy, even under the bed. The next night, the strong musty smell was still there, and I finally realized it was coming from the decorative panels of the bedroom furniture, which all had a very heavy musty smell. I removed all the dresser drawers and nightstand drawers and put them out on the balcony to air out, but the headboard panels couldn't be removed, and the strong musty smell persisted. I contacted the front desk, and they immediately sent a repairman to the room. After a quick look, he told me they'd be back in 'five minutes,' and then... nothing. He never returned. They have a WhatsApp customer service, with different staff members on duty each day. When a new staff member asked how everything was, I mentioned that yesterday's repairman said he'd be back in 5 minutes but hadn't returned in over a day. The customer service agent apologized but said they had no vacant rooms. I told them I had already moved to sleep on the sofa. Mold can seriously affect one's health, especially for families with children, and I hope they address this. Then another customer service agent took over, and nothing was resolved; the issue was just left hanging. Every time I inquired, they responded with a very good attitude, but no one actually solved the problem. Honestly, they only need to replace the moldy decorative furniture panels with ordinary wooden ones; it's not a difficult task.

The location is too far out for our liking but as we had rented a car, it was fine. We had also read reviews about the location so we expected it. For our rental car we were given a parking slot someone had just parked on so needed it changing. It did not seem like they were enforcing the parking. We were there in December so the weather was pleasant and not too hot to walk down to the Italian restaurant to have dinner. They are friendly at the Italian restaurant and their prices are good. They also went out of their way delivering food to door to our oldest child that had not come out for dinner with us. We did not go to the restaurant on site as the restaurant on site is independent and seemed very catered for the Brits. There is no breakfast available in the mornings on site so if like us, totally unprepared, the supermarket on site is ridiculously expensive and staff not very friendly. First morning we bought everything we needed, after we were prepared and only bought expensive baked goods. We did not try the pools, as the opening hours were extremely short. It would have been better if they'd been early morning till late evening. We heard there was a pool bar. There is a small playground for toddlers. Our house was a good size for a family of 5, allowed to stay 6. We would return because of our odd size family, the terrace and friendly receptionists.

It's been 15 years since my last trip to Tenerife and the comments below are based on international five star hotel experiences around the globe. So here's what I experienced on this reservation:- Positives 1.Check in / out process fast and professional. 2.Direct beach access via the pool area. 3.Breakfast buffet with internal and external seating choices was excellent. 4.Evening entertainment between 21:00 and 23:00 Hrs was good. Negatives 1. Allocated R3101 upon arrival and entered to find the bath tub was extremely dirty and required solvent cleaning to remove large accumulation of water scale dirt around plug area (Approx 200mm in dia). Root cause of this problem is a leakage from the shower hose connection which remains to be fixed. 2. TV was on and could not be turned off. This was rectified by Maintenace changing the batteries within the remote control. 3. Sink plunger mechanism was broken and I was shown how to remove the plug on a daily basis once housekeeping cleaned the room. 4. Locking mechanism on the balcony sliding door is broken and extremely hard to open / closed. 5. Only one, yes one pool towel provided / guest at the pool via a plastic card that you are required to exchange at the pool towel bar. If you forget this card it's a return trip to the room. General Travel Tips. 1. Taxi from TFS Airport to hotel cost 25 Euro each way. 2. Hard Rock Cafe located next door (£££). 3. Great Italian, Thai, Japanese and British restaurants located on the second floor off the shopping complex across the road from the hotel (££££)

It is a nice resort for a young family. Please note it is quite away from Playa de america beach and on a steep hill. We had our room at the top of the hill, almost felt like going up 4 floors to get to the room. Limited vegetarian options in hot food. This is quite common with any other resort in Canary Islands. So be ready to compromise on it. We got 4 single beds. If you are a couple who need a double bed, this could be a problem 😉. Parking is €5 per day although hotel is far away from beaches. This is something they should provide free. No option outside to park due to steep hill. We requested to move our room lower as my wife has asthma but not much of luck.

The hotel has a great bed. Kitchen with household appliances. but the best the jacuzzi q is very big. the pool is also very good. Breakfast was 10€ separate, and I thought it was okay. Generally Recommended. The only thing we didn't like was that we left a bag with clothes and instead of calling to warn her to get out of the bag and there was no way to recover all the contents of xq was already mixed with other things

Friendly service, always helpful. Breakfast was tasty and with lots of choices. You need mostly a taxi to truly move around, but that's not a big issue, in my opinion. Spacious rooms with nice balcony and the pool was great.

Restaurant: lack of hygiene in the restaurant areas (tables and cleaning method). Large diversity of food to choose from. Animation: there was a schedule with the daily activities which had been changed by the instructor and had not been updated in the schedule. I’ve missed some classes because of this. Poor animation during the day comparing to other hotels nearby. You could hear those had animation while this one not so much. Even not music by the pool. Facilities: hot. AC is available in the rooms but in all common areas you’ll be sweating. It’s not pleasant to have dinner and have to choose by not having hot dishes because you’re already sweating. I saw a lot of people complaining. Housekeeping: takes almost a full day to make the beds. One day we left the room at 11:00 and beds were only done by 16:00. Cleaning was not done properly. Location: good if you like beach and nightlife.

We only stayed for two nights but the hotel was good and the location was ok, and the lobby was great. The swimming pool on the roof, amazing. Everything you want from a holiday is just a short walk away. The reception at the hotel was great, thank you!

Just off the tourist streets so quieter but not far to walk to be in the hub Toilet clean Room clean Someone walking up and down to toilet regularly from about 1am then washed pans for about 15mins at 2am. Also up again running water for what seemed like ages at 4am I didn’t have earplugs so got no sleep . Appalling behaviour . Light from hall / toilet brightens room and curtain not big enough to cover window .