Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 31, 2026
Guest UserEl hotel está del 10, muy serviciales todos los empleados, pero estuve hace unos 10 años y creo que ha bajado un poco el listón de 5 estrellas gran lujo.
Esta muy bien situado en plena línea de playa.
Cogimos el hotel con desayuno y muy bien pero le falto algo.
Pero tiene dentro un restaurante con estrella michelín al cual asistimos y es toda una experiencia.
Tiene un spas brunch que está muy bien.
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Price per night from:€282
Posted on Apr 23, 2022
Guest UserBeautiful hotel with wonderful facilities and services including private pools with plenty of sunbeds, a gym, spa, art exhibition room, games room with pool tables and football tables and TVs showing live sports matches. There are also organised daytime activities and evening entertainment. I loved the neutral and mint earth tone colourway theme throughout the hotel which is very calming and relaxing. I also respect the hotel's commitment to sustainability by installing water filleting machines to reuse bottles and refillable soap and shampoo dispensers.
My room was warm, cozy and clean with a nice balcony view and a variety of tv channel and movie selections including Netflix. The cleaning lady was kind to remake my bed from two twin beds into a large double bed with beautiful flower petal decorations and chocolate truffle treats which were delicious and I appreciated the additional touches. The breakfast was delicious ans very filling, presented in a buffet style with so much variety and choice of different stations within the dining room (cereal and granola; fruit, salad and juice bar; toast and baguette station; pattessarie station; hot English breakfast station with a section dedicated to different preparations of eggs).
Staff were very welcoming, friendly and helpful. The hotel is in an excellent location with stunning sea and mountain hill views and has direct access to Torviscas Beach which is less than a 3-minute walk. There are also many local shops, bars and restaurants including a mcdonalds by the beach.
I really enjoyed my stay here and will definitely revisit in the future!
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Price per night from:€217
Posted on Jan 9, 2026|Studio Apartment
Guest UserWe had a mixed experience during our stay.
At first, we were assigned to D block (room D104), which was extremely noisy due to a nearby bar, and there was also a toilet issue with continuous running water. We were unable to sleep at all that night, despite having requested a quiet room well in advance.
After communicating with the hotel, they eventually changed our room for free, which we appreciate. The new room was in I block, and the difference was huge — the room was much newer, very spacious, comfortable, and almost completely quiet. The facilities were clearly more updated, and overall the stay improved significantly.
The only issue in the new room was that we found one large cockroach, which was unpleasant, but aside from that, everything was fine.
I would also like to highlight that the front desk staff were polite and helpful, which is definitely a big plus.
Overall, if you are planning to stay here, I would strongly recommend avoiding D block, especially if you care about noise and sleep quality. If noise does not bother you, it may not be an issue — but for light sleepers, this is something to be aware of.
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Price per night from:€82
Posted on May 28, 2026
umutozturkEverything about our stay was thoughtfully planned and executed to perfection. The staff were exceptionally kind, attentive, and always willing to help, which made our experience even more special.
We were celebrating our 10th wedding anniversary, and the complimentary bottle of Prosecco waiting for us was such a thoughtful and heartwarming surprise. It truly made us feel valued and welcomed.
Our 6-year-old son loved every moment of the holiday so much that he genuinely didn’t want to return to London! That alone says everything about how wonderful our stay was.
Thank you for creating such beautiful memories for our family, we will definitely be back.
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Price per night from:€211
Posted on Aug 21, 2024
Guest User
The French gentleman who received us was very enthusiastic and introduced the various facilities in detail. The hotel swimming pool is very good, and the breakfast is also good. The disadvantage is that the spa pool is charged and some facilities are a bit old.
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Price per night from:€240
Posted on May 27, 2023
Guest User
Large, comfortable hotel, but quite old. For me, this is a 3 * hotel, not 4 at all. Very pleasant staff, welcome drink immediately upon arrival, there are absolutely no complaints about the staff. Very small parking, you need to book a place in advance, 10 euros per day. On the 9th, 10th and A floors, the rooms are ”privileges”, but in fact they are no different from the rest. There was only a coffee machine and a huge bed. The view from the balcony of the city is wonderful, but at night it is very noisy.
There are no dumbbells in the gym, although there are a lot of other equipment, which is strange.
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Price per night from:€155
Posted on Nov 7, 2025
Guest User
A nice place to stay. Staff were super friendly. The pool area is exceptional and the pool water was a nice temperature. The rooms are a little dated and could do with updating but overall a nice stay.
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Price per night from:€136
Posted on Jul 26, 2025
Guest User
Do not save on hotel on Tenerife! This hotel has great location , beach right behind the back door c lots of restaurants, shops, marine is walking distance. But we faced lots of issues : the AC didn’t work in one of the rooms , phone didn’t work, be ready for bed bugs ( they didn’t bite us , but see the pictures attached ), the windows are not sound proof and there are a lot of getto people in this hotel, so prepare for long night party . The fire detector was red, doubt that they changed batteries since the hotel was build.
The huge plus is the breakfast, honestly better than some Marriott or Hilton we been to . Lots of variety of food. Breakfast 8-10( pretty late , but worked with our schedule) .
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Posted on Oct 25, 2023
Guest User
Great staff working at the buffet. Thumbs up to Yani, who took care of our table every day in a very professional and friendly approach, we really loved it.
The hotel is well located, walking distance to the beach, party area and Siam Park & Mall.
The room was big enough and comfortable, with excellent cleaning service.
I read elsewhere the location was noisy, however, this wasn't the case at all on the 3rd floor facing the window (while the party area next to the beach was very busy).
Overall, great experience, definitely recommendable.
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Price per night from:€116
Posted on Jun 19, 2026
Golnaz EmamiBreakfast was really nice. Every night they have live music. Swimming pool was good. Room can be a bit bigger and all the rooms except our room have a good view. In general I like the hotel.
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Price per night from:€132