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9.1/10
Great
AAnonymous UserEverything was fine except the ac heating was not working even it is adjusted to 30 degrees it was cold as winter so had to put on my coat. The room was clean but there were hairs on the towel and inside the sink. Apart from these the reception staff was so friendly and helpful. Thank you!
JJourneyman TravellerArrived about 10pm due to a delayed flight. The young man on reception was courteous and polite. After hearing my tale of woe about my day, he immediately upgraded my room, something which I thoroughly appreciated.
My stay was relatively short, but in the ten hours I spent there, all staff were polite, efficient and approachable.
I'm a fairly hardy solo traveller, so speaking for myself, the location was fine, a five minutes walk from Bristol Bus Station.
All in all, a pleasant stay, no complaints.
GGuest UserIf you manage to get a good deal on this at around 110 lb per night then the hotel is not too bad at the full price in excess of $150 160 lb a night. This represents really bad value. The hotel is very tired. The heating is non-existent and the hot water is in limited supply. The service from the staff was excellent and the location is superb. It's just that this is a hotel desperately in need of love and refurbishment. There was evidence of cost cutting in most areas such as a cheap coffee and tea in the rooms, heating that wouldn't turn on and minimal hot water (5 minutes at most). For the right price it's bearable for a couple of nights but at full price there are better deals out there in Bristol
GGuest UserThe rooms were lovely ,nice and clean ,the beds were very hard but it was OK for 2 night.air con in rooms witch is really nice in this weather .
The hotel is a really posh hotel ,the reception and bar is a very smart looking place ,the staff are lovely and polite.
GGuest UserAfter hours of travelling from abroad we needed somewhere that was close to the railway station to travel home the following day .on arrival very late at night from checking in to being in our room was within 5 minutes. Room very clean tea and coffee amenities the bed fabulous couldn't fault it very clean and comfortable as was the room air con was great due to traveling and being tired we felt very cold that was soon corrected with the heating of the air con traveling early meant we were too early for breakfast although we were offered breakfast to take away with us staff cheerful and friendly .highly recommend
SSteven JohnWe were pleased with room, welcome and breakfast and ready to give a good review.
I had booked via the Trip App and paid for a double room for 2 people with breakfast- at checkout a very rude receptionist demanded I pay £29 for two breakfasts and would not accept I’d already in effect paid for breakfast when booking. I showed her the booking confirmation which clearly stated the deal included breakfast - she still asked for payment. I demanded to see the Manager who still was reticent to accept that breakfast had already been paid for…..
Unacceptable.
As a result we were late for a family funeral
GGuest UserAmazing location near clifton suspension bridge, nice area and shops nearby, clean room with all amenities included. Overall very happy with our stay and would definitely come back if going to bristol
Hotel near Clifton, Bristol 50% of visitors choose this area
Price per night from:ILS 355
7.4/10
GGemJHad a lovely stay overnight at the Grand. Whilst both lifts were broken they had my bags brought up to my room for me and kindly stored them when I checked out as well so I could explore the city before my train departure. Staff were all friendly and helpful. The room was clean and comfortable, with everything I needed. Only slight gripe was with the towels, whilst they were clean they were a bit tatty and they had quite a musty smell to them. Apart from that I can't fault any part of my stay.