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9.0/10
Great
GGuest UserI was very pleasantly surprised by how good my stay was. The staff were very polite and even answered my questions over SMS message. I've not experienced 'US' levels of customer service from a UK hotel until I visited here.
The best thing about this venue is the bar and dining downstairs. Much better than your average hotel. Jacks served acceptable food and drinks but carries on the theme of good service and politeness.
Good location also, being only a short walk to Hatton Cross tube station. Highly recommended.
__alalei_【A Must for Business Trips】The location is perfect for work! It's close to the business district and subway station. The room has a spacious workspace with plenty of power outlets. The printing and copying services are efficient, and the soundproofing is excellent, so you won't be disturbed even when working late at night. The value for money far exceeds other hotels of its kind~
AAozhoushuyuanThe hotel is close to the subway entrance, which is suitable for catching a flight. The receptionist is an old man, who is very serious. We chose this place because we had to pick up the car the next day and it was close to the car rental company. There is a small church next to it.
GGuest UserIt is good for short stay. It is close to high street and is great for near by transport 2 min for bus stop and 5 min walk to get underground station ..Washrooms are bit inconvenient as it just allows to stand for a single person
TT.DublinLadies at the reception when checking out really made the stay all the better, great atmosphere, and very kind, although other staff member did not seem as friendly.
There was a stain on one of my white pillows that I immediately saw when about to get into bed.
The key cards were not the best and did give me a hard time when entering as I had to try them multiple times. Transport links are great, it is nicely located within reach of other essential stores, Would recommend if you’re looking for a place to sleep with a partner.
Hhuangyan27738110I was given a very bad room. There were still several steps from the bathroom. I went to the front desk and asked to change the room. The front desk said there was no room. Why didn't you give me a better room? Sure enough, I got up in the middle of the night and tripped on the toilet. And there was no phone in the room, so I went to the front desk to ask anything. The wifi signal disappears as soon as the room door is closed. If you want to use wifi, you cannot close the door. You can meet any strange flower,
GGuest UserGreat location and helpful at check in. Was on top floor, only minor problem was carrying suitcases up as no lift, but not a big problem. Room clean and tea/coffee provided. Would stay again next time.