Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 3, 2025
Masha50
The hotel is very well placed.
The hotel's bar is great with a small hidden garden.
The breakfast is delicious.
Personal à l'écoute
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Price per night from:SAR 556
Posted on Mar 10, 2026
Sabina Ancau
This hotel is simply 10 out of 10, absolutely fabulous from every single point. Congrats to everyone involved for delivering such a great service experience to the guests x
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Price per night from:SAR 707
Posted on Jan 14, 2026
Guest User
I had a really nice stay at this hotel, the staff were very helpful and very friendly. I would like to see more recycling bins to enable rubbish separation into plastics, paper, glass and other. Otherwise, this is a great hotel.
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Price per night from:SAR 303
Posted on Oct 3, 2025
Guest User
The hotel is located right in front of Porta Nuova station, a strategic location for those who want to explore the city on foot without having to carry heavy luggage.
The staff was extremely kind and professional. Upon check-in, they asked us if we would prefer a room with a double bed (instead of two single beds pushed together). Furthermore, since we expressed concern about the noise of traffic and trams, they spontaneously switched us to one on the internal side. The room was truly comfortable and quiet, very spacious, and with a fabulous little terrace!
The style is a bit retro but elegant.
The hotel also has a spa, but we didn't use it due to lack of time.
We didn't choose breakfast, but there are bars and pastry shops a few hundred meters away. I recommend the Pfatish pastry shop and chocolate shop, amazing!
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Price per night from:SAR 457
Posted on Jun 29, 2026
Guest User
The hotel is conveniently located close to metro stations, making the city center easily accessible in a short amount of time. Our room was also clean and well maintained. The young gentleman who welcomed us at the reception was exceptionally polite and friendly.
The only inconvenience we experienced was that early check-in before 3:00 p.m. was not available, even for an additional fee. Our flight arrived very early in the morning, so we had to endure the high June temperatures until check-in time. To make matters worse, there was a demonstration that had disrupted the city's bus and tram services that day, leaving us with no choice but to spend several hours walking around in the heat to reach the metro stations.
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Price per night from:SAR 233
Posted on Apr 10, 2025|Twin Room
Guest UserBooked for a concert, perfect for the distance from the arena, reachable on foot in a short time (15/20 min), convenient means of transport to reach it from the station.
Nice, clean and well-kept room. Reception 24/24
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Price per night from:SAR 367
Posted on Aug 8, 2026|Double Room Plus
Guest UserThe hotel is magnificent, with a contemporary design and a strong focus on ecology, offering spacious areas. The receptionists and bar staff are welcoming, smiling, and helpful. There's a terrace with chairs and tables. The bathroom has all the necessary amenities. The breakfast is hearty, with a good selection, especially for those who appreciate quality and healthy products like carrot cake and revitalizing juices and teas. We also slept very well.
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Price per night from:SAR 391
Posted on May 4, 2025
WutLee
Value-for-Money Stay with Room for Improvement
Hotel Diplomatic offers good value for money, especially with its comfortable beds and quality pillows which made for a restful stay. The breakfast spread was generous and satisfying. However, some finishesâparticularly the flooringâcould use a refresh to better reflect the hotelâs 4-star rating. It would also be helpful to have insect screens on the windows, especially since the air conditioning is centrally controlled. While the location is a bit removed from the main attractions, it's still reasonable considering the price point.
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Price per night from:SAR 357
Posted on Sep 11, 2025|Standard Studio
Travel addict âïžAmazing stay in a great student campus. You have a study area, a gym, a nice clean room with high ceilings and a kitchen, communal living room spaces and even a tennis court! Definitely more than you need from a couple nights in the city. The area is very close to the Center, and the transport links are great. Buses get you to the city centre in 15 minutes while walking will take you more like 25-30 min. Also they have a large supermarket in the same building, which is super convenient as they have plenty of choice. But beware â thereâs a homeless guy nestling right by the supermarket (that street can get some dodgy action at night). As per the accommodation, the biggest community there is composed of students - all very welcoming and friendly. Receptionists and staff are also very helpful. Feels like a hotel. Recommend đđ»
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Price per night from:SAR 217
Posted on Feb 21, 2026|Standard Twin Room
KGB77Nice enough hotel but located way too far from the centre if youâre relying on public transport. If you have your own car then itâs probably ok. Typical fairly basic Novotel hotel room. Relatively low occupancy when we stayed so didnât notice any neighbour noise. Tram line was undergoing repair work when we were there which made it very inconvenient to get to the hotel.
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Price per night from:SAR 326