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9.4/10
Amazing
MMadamearnoI requested a room with a bathtub and mountain view, but neither of my wishes was fulfilled. The receptionist made excuses such as the hotel being fully booked and bathtubs being taken out nowadays for sustainability reasons, and he did not look like he was trying hard to find one for me. Hotels are the place to relax, and bathtubs should not be sacrificed. I moved from Double Tree next door just wishing for a bathtub and a nice view, but I don't think I will return to NH because the room and staff were better at Double Tree if I could not have them anyway. The 500ml bottle of water in the fridge cost €3, whereas it did €2 at Double Tree. The room equipment was much better at Double Tree. Here at NH, there are no electric outlets near the bed. I was surprised. The only upside is that NH is closer to the metro station, but the metro was not running while I was there. Location-wise, I recommend this hotel for those who drive here. Parking is plenty.
GGuest UserHotel and room itself were okay, but I was shocked when someone opened my door and walked into my room at 9:15am in the morning without knocking or ringing beforehand, while I was still sleeping . Again someone (not sure if same person) walked into my room at around 10am (checkout time is 12pm), this time it was the mini-bar guy, asking if the mini bar items need to be restocked. I brought this up at the reception upon checkout, and the receptionist was a bit surprised to hear and stated that she would speak with the mini-bar guy. Another, seemingly more senior receptionist chimed in, and seemed to put the blame on me for not putting out the ”do not disturb” sign at my door. I've stayed in numerous high/low end hotels in multiple countries around the world, I've never had a guy open my room door and walk into my room just because I didn't put out a ”dnd” sign. Again, checkout time is 12:00pm.
GGuest UserI rarely write, but I wanted to say thank you here! I liked everything...especially the breakfast! Very extensive and delicious! They really pleased me with one of the best in recent times. Well done
SSenThe stay in Turin was very pleasant. This hotel combines local culture with modern design and the rooms are comfortable and distinctive. Breakfast offers fresh local ingredients, especially delicious. The hotel is conveniently located to explore the history and art of the city. The staff was warm and friendly and made me feel at home.
IIULIIAIt's not a hotel, it's a student campus. It is definitely better than the hotel, everywhere is clean, the amenities in the room are better, there is a kitchen, dishes. But it's a bit far from the centre and train stations. In summer it is inconvenient to stop because of hot weather, walk to the centre for half an hour, the place is quite calm and safe. Bus number 8 stops nearby, which goes to Porta Susa station, but runs rarely, once every half an hour
AAndrea Antonio MagnanoThe hotel is conveniently situated near Turin Porta Susa station. It’s less than 5min walk to the station. Around the area, there are a lot of cafes and restaurants to choose from. I would suggest for constant travelers. The hotel has good selection of food for breakfast. The staff are nice and attentive.
GGuest UserThe hotel was nice and super clean, well situated, close to transport.
The only problem is that they put the heat up really high. Looks like it’s a common heater for all rooms. We had about 40°C in our room and the bathroom.
We asked to the front desk clerk if they could turn it off. They said they would but they didn’t. He had to sleep half naked and with both windows open because it was extremely hot inside the room. At the end of March I think it’s a little too much.
AAngelinaI loved my room, it had a great view from the balcony. I loved the power shower. The bedroom was clean, comfy and a good size.
I also loved it's location. I'm an invalid but I was able to reach the train station and all the lovely shops.
Breakfast was perfect for me. The staff were really friendly and helpful.
I will definitely promote your beautiful hotel. Also the living room was really beautiful and comfy.
TTakoltermanAlthough this seems a little out of the way, it’s actually a quick 10 minute walk from the nearest train station. There is not a whole lot around so taking the train into the CBD is kind of necessary but worth it I think. These were single beds which was a pleasant surprise; although still very squeaky. There was an included breakfast in the morning consisting of cereal, croissants, rolls, and juices.