Featured facilities: Parking, Laundry Service (On-Site)
Very Good
109 reviews
8.3/10
1 night
From €228
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9.3/10
Great
GGuest UserClothes were left in the closet of the room. I told the hotel exactly where the clothes were, which wardrobe and which hanger. I called several times but did not respond, and finally said no. At that time, the Tokyo InterContinental lost a suitcase key and the hotel could find it and send it to Osaka. I have a better impression of the Tokyo InterContinental, and the hotel service quality has been achieved.
GGuest UserA very nice place to stay once you swallow the price. The resort was very clean. People friendly and they are very flexible. Check out was at 10am but they accommodate holding luggage and provide a hospitality room for 30 minutes to clean up after that. They allowed us to use the resort facilities all day after check out. That was very special.
KkimsoulThe view of the hotel facing the sea is very beautiful, and the view of the Makai golf venue next door is also beautiful. The hotel windowsill can look at the sea, and many people surf every morning and evening. Valet parking and resort fees need to be paid to the hotel separately, but are good value for money. The device is indeed out of date, it is still the charger for iphone4, but you can go to the supermarket in Princeville Center to rent a DVD. Soak in the hotel and don't want to go anywhere.
OoncemeVery good suite, facing the sea, with spring flowers blooming. The kitchen is fully equipped with all the utensils. You can drive 10 minutes to Foodland to buy it and cook it yourself, just like at home.
GGuest UserThis hotel is great, it is the kind of hotel in the villa, the room has everything, washing machine dryer, washing powder dryer, kitchen, dishwasher, it is very convenient, the environment is also very good, the pool hot spring is also good, the restaurant service is very good, the food is selective, After all, white rice is like that~ In short, it exceeded my expectations and liked the hotel very much.
GGuest UserLocation is great and the property is extremely clean and quiet. Our room was very outdated ( early 80's for furniture, carpet, bathroom) but clean and everything worked. It was spacious but bare minimum in kitchen for supplies, the coffee pot is super tiny. My only complaint is you can't extend your stay for late check out or additional day, that really impacts people on hikes and etc. We had to pack our stuff out (530am) and couldn't do late check out to come back to pack and shower. The young desk clerks stated policy for late check out was call morning of after 9am. That's ridiculous because most tourist are traveling across island exploring early. We asked at 815pm night before and staff couldn't give us late check out for next day, that's a deal breaker for us coming back to this property and was absolutely not willing to check or call management, for this reason I would avoid property if you have early tours or adventures. No one wants to pack out 5am without opportunity for late check out.
GGuest UserThe hotel environment is good, right by the sea, there is also a lagoon
, and I saw tourists snorkeling. The hotel provides bath towels and a swimming pool. The staff is very caring and will interact with the children. They will respond to any needs. The service is great
GGuest UserThe location was my only complaint, it was a 10 minute walk to anything else. Other than that the hotel has a great restaurant and bar, the pool was always heated and the room was really clean.
The hotel itself was up to date also and well kept. Before coming we stayed at a 5 star hotel on Maui and were a little disappointed by the state of the hotel. When we came to the Sheraton it was a great surprise to see in how great of a shape the hotel was.