Pet Friendly Hotels in Helsinki

The self-service check-in was difficult for an older person like me, even though I'm familiar with technology. The pad was poorly positioned, and it was hard to see the buttons in the sunlight. Another guest was waiting in the car for the code, and I didn't have their personal details or ID with me. However, I managed to get it done and received the code, which allowed us into the parking garage. But first, we ended up in the wrong parking garage under the adjacent building… The parking garage could be more clearly marked; there were no signs, or at least we didn't see any. The room itself was clean, but there was no TV. The bed was too narrow, and there was only one blanket. Sleeping was difficult. The threshold was also dangerous; you had to be careful when getting out of bed in the dark. The curtains were also coming off in one corner… We left early in the morning and didn't wait for breakfast, which only started at 7:30 AM! Checkout was confusing; we didn't see any drop-off point for the room cards in the parking garage or the lobby. I called for assistance and was told that the cards could be left in the same locker from which we took them. That was a bit odd. There should be a clear box in the lobby where guests can drop off their cards when leaving the hotel. There was a bit too much self-service and self-reliance for our taste. We would gladly pay extra for more service. It would be great to have at least one person clearly visible in the lobby to help, instead of hidden behind some blinds. Overall, it was a confusing place…

I specifically asked if we could store our luggage beforehand since we were arriving early. We arrived on Saturday at 8:00 AM, and there was no one there and no one reachable. So, you can only store luggage during service hours from 10:00 AM to 6:00 PM, which is very unusual and was not communicated in advance. That was very annoying. The check-in process was also very cumbersome and took 7 minutes, requiring you to hunch over and type data into an iPad. Otherwise, it's a very nice, clean, and modern accommodation with a great view.

Excellent apartment! Very clean. Convenient self-check-in. It's close to Malmi train station (15 minutes from the airport), bus stops, shops, and cafes. All necessary kitchenware, tea, coffee, creamer, and towels are provided. It was advertised that bicycle rentals were free, but all the bikes in the parking area were locked up, and there were no staff members around.

The hotel looks fairly new, and the room has everything you need. You can get a hairdryer from the closet on the floor using your key card. The washing machine right in the room is very convenient. On the downside, the hotel is located far from the city center, and due to railway maintenance, I couldn't use the nearest station; I had to take a bus to get there. I also reduced rating due to cleanliness: there was trash in my room from the previous guest (inside kitchen zone shelves), and the balcony was very dusty, so I had to use a towel to fix it.

I had such a wonderful stay here. The staff were very helpful. The location is great very close to restraint, shopping malls and public transportation. I would definitely recommend the place.