Mombasa Hotels with Rooftop Pools

"The hotel was so nice and clean. Their pool area was so serene and it overlooked the Tidal Creek. Their food was also very good and we enjoyed our stay there."

"On arrival I was met with a really nice welcome. The courtesy and service received was great. The room was very nice and clean and the AC was great it was nice an cool. The resort was just Fab, with various different entertainments to see and enjoy. The variety of food was also really nice. Room service attendants were great and were always polite and friendly. They were also great when it came to the daily cleaning of the room/bed and the bathroom too was also cleaned well, including clean towels all the time. I really liked the view of the sea from the hotel, it was amazing. The beach and pool areas at the resort were great, and nice areas to relax around! Don’t forget sun lotion as the weather was really hot during the stay. They also had massage facilities and it was nice too where they offer a variety of body massage options to suit your needs. The also have a shop with various gifts for tourists too. Great service and hospitality received during my stay. 😁 Will definitely consider this place on future travels to Kenya. Taken a few pics to share 😀"

"My order includes the dinner on the day of the check-in and the next-day brunch. The dinner is good. The breakfast was not eaten. Let's talk about lunch. The hotel check-in time starts at 13:00 and the check-out time is 10:00 the next day. My lunch. Just being ”corrupted”, is there a refund? The hotel environment is good, swimming in the yard, monkeys, lizards, all kinds of birds... very close to the beach, very pleasant at night. The service is not bad. It is not allowed to wear shorts for dining, and to change the trousers for the room. It is understandable to be gentlemanly. In the morning, you can see the sunrise of the Indian Ocean, praise one! The room is full of British plugs, only the bathroom has a two-hole Chinese plug, it is recommended to bring your own conversion plug."

"Hotel is small but quiet, comfortable rooms, swimming pool is not deep enough for adult people to swim.Stuff was very friendly.Problem was in restaurant with Chef."

"My experiences include both good and bad ones: GOOD: I checked in on 12th evening and booked for 1 night original on trip.com. Then I really had a good time there. Relaxed in my primitive stylish big room with sea view, sang karaoke with some of the staffs and clients there. The staff Victor is a talented rap singer👍🏻. One of the staffs named Junior (which is a very good staff) warmly helped me with online shopping. So I extended 2 days because of the very good mood at the very beginning. The extended 2 days were not paid by trip.com, but were supposed to be paid directly with POS machine when I leave. BAD: Bad things happened in the early morning of 15th June, when I need to rush to the airport. One of the staff(a different staff, not Junior, not Victor) speaks no English, go to take the POS machine very slow (let my Uber wait and I almost not able to catch my flight) and overcharged me twice the amount I should pay, because of wrong operation of POS machine. I found out this fact hours later when check my account I was not in Mombasa even Kenya. Another thing to mention, I informed almost every staff I know in Ziwa that I have to leave at 5am on 15th, so the 550KSH for restaurant should be charged before I go, either in the evening of 14th before they close, or in the morning of 15th, together with the extended 2 days’s room fees. But in reality, no one informed me, and I thought it was included in the final payment I paid by POS machine in the 15th morning. And then on my way, Ziwa contact me to ask for the 550KSH. I am out of Kenya, and I need to ask Kenyan friend to transfer me through m-pesa and then I pay her dollars. I kindly request Junior to help accelerate my refund process, and he promised to do so. I am currently waiting for the updates. But still, I don’t think these unpleasant mistakes should happened, which cause a lot of trouble, worries, a waste of time and effort, and excessive money on service fees, transaction fees and exchange rate losses. I am very upset and angry, because I am busy and in urgent need of money. These mistakes also reflect the deficit of ziwa’s general management and staff capacity building."

"The rooms were spacious, but showed signs of age. The buffet was much better than other hotels we stayed at, but not nearly as lavish as in previous years; it was generally suitable for Chinese palates. The hotel is well-suited for families with children, with multiple swimming pools suitable for kids of all ages, but the beach is unsuitable for swimming as it's mostly coral reefs. The staff were very friendly, and I would choose this hotel again if needed in the future."

"A beautiful, atmospheric hotel. Incredibly responsive and kind staff. Very delicious food. At the restaurant on the shore of ”Jazz” excellent, fresh seafood. Room cleaning is good, there is preparation of the room for sleep. We asked for late departure, in 17-00, because of the flight delay. We were free to extend our stay and gave another room, with ocean view, and helped carry things. Like a pool very much, good depth up to 2.2m. The area of the hotel is very tidy and green, everything is flowering. There are wild monkeys, their guards are chasing out of the horn))"

"Everything is SUPER 👍☺️ The ocean is right next door! The hotel is on the first line 👍👍👍👍. The food is delicious 👍👍👍 the girls at the reception helped with any question ❤️❤️❤️❤️"

"We recently finished our holiday to Kenya and Tanzania at Voyager Resort. We were both surprised to find I'd booked an all inclusive package and it was excellent! Our booked garden view room ending up having a view of the ocean. It was amazing. Great staff, really good food, same with the included drinks. Loved the Outlook Bar. It's a big resort but it didn't ever feel crowded. Now if they could have just guaranteed the sun it would have been perfect :)"

"The room was OK, but there were some bugs and ants. I only gave a bad review for the room card. The air conditioner was out of power and could not work. It was very hot every day when I walked in from outside. The hotel is directly connected to the public beach, which is quite convenient. You can go to the beach at any time."