Featured facilities: Parking, Laundry Service (On-Site), Restaurant
55 reviews
6.7/10
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9.0/10
Great
QQianqianruodieThe facilities are complete and safe,
clean and tidy
the environment is pleasant and close to the beach
the service is warm and comfortable
there are monkeys visiting the balcony of the room on the third floor, which adds to the fun of the trip
GGuest UserWe had a wonderful stay at Pride Inn Flamingo resort. I called the day of my stay for a pickup by their driver and was met a few hours later as I left the baggage pickup at Mombasa airport, by a smiling face holding a sign with my name. The drive to the resort was long. It was equally long on the return. But we were met by a cool drink and wet towel to refresh. The room wasn't ready yet so we had lunch first as they took care of our bags. Lunch, as was all of their meals was plentiful and had a large variety so even my picky eater husband could find plenty to satisfy. We aren't drinkers but drinks both alcohol and non were included in the all-inclusiveness.
The room was great spacious and spotless. The shower was cool and because of the heat I didn't even notice. When I had trouble with the safe a call to the desk brought security to o fix it immediately.
I must mention that both I and my husband had a massage and it was a don't miss item. I am a former massage therapist and believe me when I say this is worth every penny indulge yourself it's wonderful and I had manicure (my first) which still looks great a week later!
This was the perfect way to end my Kenyan safari vacation.
GGuest UserGood hotel and more affordable than many on this coastline. Stayed here while attending a conference at PrideInn Paradise and no complaints!
Only issue was that the trip booking was not showing on arrival but the hotel were amazing and sorted it out.
Huge rooms with kitchen, fridge,kettle which was great for making tea!
GGuest UserIt was my birthday on the 22nd of July and I decided to give myself a solo treat at Voyager. My experience was really amazing.
-I checked in earlier than the allowed time, yet I was received so well and luckily allocated a room earlier.
-The highlight of my stay: My bf planned a surprise for me from far and the organisation of the same was top notch, Amina did an amazing job at the planning, she did it so joyfully and passionately. The dancers who presented the cake really went out of their way to help present the surprise, proper HD photos were taken and shared. My bf was updated so often, and they ensured that I am so comfortable and happy throughout that day.
I later came to meet Amina and she was so eager to tell me how excited she was to plan and surprise me. She is such a gem: Voyager, your staff are very professional and lovely. They most certainly made my stay worth every penny.
-Having three swimming pools also makes one able to get the different experiences at the different locations, there are activities in the pool at any time of the day and so one is guaranteed there is no dull moments in the pool, it's all exciting and fun.
-Food: There was such a wide variety and each of them were top notch in terms of flavor.
-Drinks: The unending supply of drinks makes it really worthwhile.
Views: being a beach front, you will not be disappointed, serene views that are very calming and soothing from the fast life of Nairobi.
-I was also not rushed during check out yet I checked out late.
-I am grateful for the experience Voyager gave me on my bday. 🥳
GGuest UserI enjoyed my stay at the hotel. Excellent location and very friendly staff. The food was also so delicious. I checked in on my birthday and I happened to mention while checking it at the from desk. The hotel was kind enough to surprise me with cake at dinner. That absolutely made my day. Forever grateful for that .
The only issue was that there was a lot of furniture in the room making it cramped up yet it was a spacious room . The hotel can also improve on cleanliness in unseen places such as under the beds and tables. Other than that, I highly recommend the hotel their rates are pretty reasonable and there’s value for money.
JJIANThe hotel is very large, there are few dining restaurants, and the reservation is for dinner. The price is very high. The hotel has to take a taxi to go out, can not walk, there is a little distance from the sea, the next few hotels are very expensive. This business is not good, so make it cheaper
MM477295****1. This hotel truly surprised and delighted me! From the moment I stepped into the lobby, I could feel its high quality and professional service. The rooms were spacious and bright, the beds were incredibly comfortable, and the facilities were complete. The staff were warm and courteous, always quick to meet my needs. My stay here was absolutely fantastic, highly recommended!
2. I must give this hotel a huge thumbs up! The hotel environment is elegant, and the decor is exquisite. The rooms are clean and tidy, with attention to detail. The food is also delicious and varied. The service is impeccable, making me feel right at home. I will definitely choose this hotel again next time.
3. This stay at this hotel was a very pleasant experience. The hotel's location is very convenient, with complete surrounding amenities. The rooms are comfortable and cozy, with good soundproofing. The hotel staff are all very warm and attentive, with excellent service. I truly believe this is a trustworthy and excellent hotel.
4. I am extremely satisfied with this hotel! Both the hardware facilities and the software services are top-notch. The rooms are stylishly decorated, and all the equipment works perfectly. The hotel staff are professional and friendly, making my stay a wonderful experience. Five stars without hesitation!
5. This hotel is absolutely one of the best I've ever stayed in. It makes you feel right at home, and every step from check-in to check-out is handled perfectly. The rooms are clean and comfortable, and the service is attentive and meticulous. I highly recommend it to everyone; I believe you will love it too.
GGuest UserMy experiences include both good and bad ones:
GOOD: I checked in on 12th evening and booked for 1 night original on trip.com. Then I really had a good time there. Relaxed in my primitive stylish big room with sea view, sang karaoke with some of the staffs and clients there. The staff Victor is a talented rap singer👍🏻. One of the staffs named Junior (which is a very good staff) warmly helped me with online shopping. So I extended 2 days because of the very good mood at the very beginning. The extended 2 days were not paid by trip.com, but were supposed to be paid directly with POS machine when I leave.
BAD:
Bad things happened in the early morning of 15th June, when I need to rush to the airport. One of the staff(a different staff, not Junior, not Victor) speaks no English, go to take the POS machine very slow (let my Uber wait and I almost not able to catch my flight) and overcharged me twice the amount I should pay, because of wrong operation of POS machine. I found out this fact hours later when check my account I was not in Mombasa even Kenya.
Another thing to mention, I informed almost every staff I know in Ziwa that I have to leave at 5am on 15th, so the 550KSH for restaurant should be charged before I go, either in the evening of 14th before they close, or in the morning of 15th, together with the extended 2 days’s room fees. But in reality, no one informed me, and I thought it was included in the final payment I paid by POS machine in the 15th morning. And then on my way, Ziwa contact me to ask for the 550KSH. I am out of Kenya, and I need to ask Kenyan friend to transfer me through m-pesa and then I pay her dollars.
I kindly request Junior to help accelerate my refund process, and he promised to do so. I am currently waiting for the updates.
But still, I don’t think these unpleasant mistakes should happened, which cause a lot of trouble, worries, a waste of time and effort, and excessive money on service fees, transaction fees and exchange rate losses. I am very upset and angry, because I am busy and in urgent need of money. These mistakes also reflect the deficit of ziwa’s general management and staff capacity building.
GGuest UserEverything is SUPER 👍☺️ The ocean is right next door! The hotel is on the first line 👍👍👍👍. The food is delicious 👍👍👍 the girls at the reception helped with any question ❤️❤️❤️❤️
TTravHubIt is located perfectly for travel to the airport, so the convenience is certainly a reason to stay here. The staff were all pleasant, but the rooms could use air-conditioning as it is a hot country. They have a restaurant downstairs inside the hotel, but choices are limited and the breakfast was very ordinary. The restaurant they have next door was a total waste of time and money. We ordered the grilled chicken and waited over 1hr for it to arrive, and when it did it was dry overcooked chicken that was like chewing on a rubber boot. We couldn't finish the meal because it was just inedible and not at all a good meal by any standards. Their cold drinks are not very cold and they do not have ice. Oh, but for them it is more important to have an ignorant DJ playing music so loud we had trouble hearing ourselves talking. We asked nicely if they could have the music volume lowered a little but our request was just ignored by the DJ. It is a restaurant not a night club and the music was just too loud for a restaurant. So I would give this place a 0 star rating because it was terrible.