Marrakech Hotels with Rooftop Pools

"We stayed for one day. The breakfast was modest, but you probably won't go hungry. A huge downside was that the sheets weren't changed. I pointed out the dirt and hair on the bedsheet, and the staff member just said, 'So what?' She then brought another dirty sheet. It took three attempts to get a clean one, which was horrible. The toilet and sink were dirty, and people clearly smoke in the room, so there was a strong odor. There was a safe in the room, but no hair conditioner, cotton buds, or tissues. Maybe we've been spoiled by other 4-star hotels, but there was absolutely nothing here... They also put us next to a room undergoing major renovations, so there was a loud banging noise starting at 8 AM. Luckily, we had an extra three hours and were already heading out. I definitely wouldn't come back here. On the plus side, it's about a 15-minute walk to the train station."

"Sorry for the long review, but I wanted to be as informative as possible and share the information I would have liked to know before booking. This was my 5th trip to Marrakesh and my first stay at Savoy Le Grand. I was quite nervous booking after reading some negative reviews, but overall I had a very pleasant experience. From the moment we stepped out of the taxi, we were warmly welcomed by Salah (concierge) and the Moroccan tea man in reception. From check-in to check-out (4 days later), all staff were friendly, welcoming, and helpful. Everyone we encountered spoke Arabic, French, and English, which made communication very easy. The foyer is beautiful, and the grounds are extremely well cared for—even more beautiful than expected. That said, there is ongoing construction and upgrades, which are not mentioned on the website. This is currently their quiet season, and the main construction is above the reception building, which is being extended upwards. Noise started daily around 9:15am, drilling around 9:38am, and finished around 6:30pm. Estimated completion is 1 May 2026. If you request a room near the second smaller pool, the noise is much less noticeable. The noise is louder and echoes more around the main pool due to the square layout. The hotel has four pools: two outdoor and two indoor. One indoor pool is heated and includes jacuzzi jets. There is also an additional indoor jacuzzi at the spa, charged at MAD 250 per person for one hour. There are three à la carte restaurants on site: Moroccan, International, and Italian. Directly outside the hotel are a supermarket, Paul, Chilli’s, and Papa John’s. Please note that outside food is not allowed inside the hotel. There is an ATM in reception and direct access to Menara Mall, which closes at 10pm. Special thanks to Nabil at reception, who did an excellent job checking us in. He listened carefully to my needs and arranged early check-in to a ground-floor room close to the restaurants, spa, and gym, with a garden and pool view. Soundproofing from the pool area was good, although hallway noise does travel. The grounds are beautiful, but the ground-floor rooms occasionally had a sewage smell, which I’ve also experienced at other Moroccan hotels. We did experience a few issues with our first room (heating not working, leaking fridge, slow-draining sink). Without us needing to complain, Soukayna from guest relations came first thing the next morning and immediately arranged for us to move to a beautiful suite. This level of customer service, care, and attentiveness is exactly what you expect from a 5-star hotel. In the evening there’s live entertainment music in the bar and outside a light & water fountain display. The suite was stunning—very spacious, with a separate living area, two balconies, lots of storage, mini fridge, large sofa, king-size bed, two TVs, kettle, coffee machine, safe, bathrobes and slippers. The bathroom had two sinks (standard rooms have one), plenty of toiletries (no washcloths), a large shower with both handheld and waterfall options, and excellent water pressure. There wasn’t much space to hang items, and there is a bidet hose beside the toilet. Thank you to the head cleaning lady for the final touches and maintaining a high standard of cleanliness. I’d like to thank all the staff for providing us with a wonderful stay. I love the Moroccan people—they are humble, kind, and always willing to help. Despite the construction, I achieved my goal of relaxation and a short break. This is now my new favourite hotel in Marrakesh, and I will definitely return and recommend it to friends and family"

"There was not body wash in the bathroom for the first night we stayed, so we could only use hand soap for bathing after our workout at midnight. We informed the front desk staff the next morning about this and he promised to follow up. However, the body wash bottle was still empty when we returned hotel in afternoon. We again asked the cleansing lady to follow up and she said ‘OK’ to us, unfortunately the result was the same when we returned the room after dinner. I believe good services to the guests by a world class hotel is significant, so recurrence of such kind of matter should be avoided. Thanks."

"The hotel’s location is excellent as it is walking distance to most of the tourist attractions in Marrakech. Has a huge swimming pool where you can enjoy and relax. However, service is very very poor. On the night that I arrived I requested a slippers by calling the reception, as there were no slippers in the room, but none came. Again the next day I requested again at the front desk and the staff promised to send it to my room, but nothing came. Once again on the 3rd day, I requested the same, as usual nothing came. Three different personnel at the front desk promised to send the slippers to my room but never keep their promise. So much bad service. Another issue with the hotel is the aircon system, it was not functioning during my stay. Only fan is working and it was hot inside the room. And I complained at the front desk and the staff said that the airconditiong were disabled as it still winter or spring season. I tried to open the window and door to the balcony to let cold air inside but unfortunately the road noise was terrible, so I have to close it. Had a really bad experience with Novotel Marrakech."

"Great hotel that I experienced, the staff was friendly I enjoyed my stay. Hotel cleanliness is good, and everything looks good, highly recommend staying during Malakesh, if you come from the train or flight."

"Everything is OK. The room is old and the air conditioner is a bit old. It will be buzzing as soon as it is turned on. Overall it's not bad. The location is very convenient. Basically, it takes 30 minutes to walk to the old town. If you can live in this location, there is still no problem for half an hour. Marrakech has nothing to play. Just stay for a day or two. Facilities: Old Hygiene: Yes Environment: okay Service: Ok"

"Very beautiful and comfortable riad with very good location. Find easy. All the attractions in pedestrian accessibility. In the room all the elegant and refreshing, there is a pool and terrace on the roof with jacuzzi and plenty of places for recreation. Every day cleaning and bottle of water. There are rails and supplies. Breakfast is delicious, and different. We liked it. Recommend it!"

"Ari Boutique was a great stay, the cleaning staff was amazing, and the front end staff was very helpful in providing tips for travelling, securing taxis and all around ensuring that the stay was comfortable and pleasant. The hotel breakfast was amazing, with a vast selection of things to eat, ranging from traditional Moroccan breads, spreads and dishes, to custom omelettes that could be ordered. Coffee was great and the atmosphere was amazing. Manal, the front end director, was extremely helpful, as was Amine from the restaurant. Both ensured that our stay was the best it could have been!"

"Absolutely great experience in old style. Beautiful building run by friendly people that were always ready to help. Small but cosy rooms that were kept clean everyday. Very good breakfast! Really was sorry to miss one because of early departure for a trip one day. All staff always smiling, helpful and ready to brighten your day with mint tea (even late in the evening). Very communicative, I enjoyed having some small chat with them everyday. They also have spa and hammam that was nice to try after one particularly wet and cold day. I truly recommend this hotel to everyone!"

"Reception was very good at Moroccan House, they booked a reliable airport transfer for us who actually turned up on time at 3.45 am! The air conditioner worked, unlike some other hotels close by.  It was nice having a fridge and a pool in the Summer heat.  The hotel looks like a Riad inside; much more character than it’s neighbouring hotels, also much cooler.  To top it all, Moroccan House was more affordable than the other hotels in the area.  Many thanks!"