A stay at Hotel Grand Chancellor Melbourne places you in the heart of Melbourne, within a 10-minute walk of Melbourne Central and Collins Street. This family-friendly hotel is 0.3 mi (0.5 km) from Princess Theatre and 0.4 mi (0.7 km) from Bourke Street Mall.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). This hotel also features a television in a common area and a banquet hall.
Grab a bite at Footlights, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and 6 meeting rooms. Limited parking is available onsite.
Stay in one of 160 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
"The first 3 times, everything was great. This time, on my 4th stay, everything had changed. On the first night of check-in, the room wasn't prepared as requested (I asked for 2 beds) and wasn't arranged. I had to sleep and then they arranged the 2 beds the next day. I requested a room on the 8th floor or higher, or the 5th floor, but was given a premium room on the 3rd floor. They informed me that currently, all 2-bed rooms are only available from the 3rd floor downwards (I used to stay in 2-bed rooms on the fourth floor and above). The car horns were very loud. The bathroom fan wasn't working. The room floor wasn't vacuumed. The bedside table, telephone, and lamp were all dusty, even though I had informed them that I am allergic to dust and asked for it to be cleaned before check-in. My throat started itching as soon as I entered. Honestly, if they had cleaned the dust before I checked in as requested, the room would have been fine. Now there's no complimentary water in the room (guests have to buy a hotel bottle and fill it themselves at the water dispenser). There weren't enough towels for two people in the bathroom. I called to request them, and the staff gave me a free water bottle because I refused to buy one. The bottle quality was poor, the water still leaked even with the cap closed, so I couldn't take it with me outside. I checked out on 7/7 and checked in again for 7-15/7 since I had already booked, staying in the same room. I reported the issues, but they were indifferent, so I told the housekeeper myself to vacuum the room, and she did. The good part is: in summary, for a room costing over 4,000 baht a night, guests have to buy a bottle to fill water themselves (other guests, I got a free bottle because I refused to buy. If it was a Starbucks bottle, it might have been interesting). *If the room price is this high, and the premium room is considered the largest, then the 1st, 2nd, and 3rd floors are noisy and shouldn't be offered. It's a waste of money if you can't get a full night's rest, especially on Friday-Sunday weekends when there are many tourists, car horns, and revving engines are very loud (3-6/7 I slept on and off). *The good parts are: the breakfast the hotel provides is plentiful and constantly refilled, it's close to Paramount, only a 10-minute walk for dinner, and the hotel front isn't crowded, making convenient for pick-up and drop-off. I recommend that guests staying on weekends request high floors."