Sofia Balkan Palace

Location of the hotel was perfect for seeing all the tourist sites by foot. Breakfast was good, had everything I expected it to. Nothing fancy. Again, room had everything I expected it to however was a bit dirty. I found broken glass on the floor in the bathroom and lots of dead bugs around the different rooms. All the different buttons for the air con, blinds and lighting quite confusing and didn’t always work.

The location is excellent, with three metro lines just a short walk away, making it easy to get around the city. The rooms are spacious, well maintained, and very clean. The windows are highly soundproof, so outside noise is not an issue. The hotel also provides useful amenities, the lobby is welcoming, and the staff are friendly and helpful. Overall, I had a very good experience. The only downside was the housekeeping staff, who started talking loudly in the corridors early in the morning. Because the room doors are not well soundproofed, it sounded as though they were speaking right outside—or even inside—the room, which made it difficult to sleep. It would be much better if they communicated more quietly or found another way to coordinate instead of shouting in the hallways.

Brand new renovated rooms, very comfortable. Prime location. Fantastic breakfast. Very friendly and professional staff. 100% recommended.

Very good location, cozy room although the ventilation system still old soviet style. Friendly staff, check-in time 15:00 sharp with no exception.

Location was amazing. Room was outstanding. View was also incredible. I would definitely recommend everyone to use this hotel. Best value for money

The hotel was located close to interesting archaeology excavation site, it also has very close proximity to the Saint George Chapel and the house of Byzantine conquerors. However, it was difficult to access the hotel from our taxi…. Long walk with luggage!