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9.4/10
Amazing
CCarolina LanVery good, very satisfied, very clean, tidy, comfortable and professional, the bed is very comfortable, and the floor-to-ceiling windows have a beautiful view.
The public area is elegant and the elevator goes directly to the underground mall, which is very convenient.
The area where it is located, San Pedro, is also very safe and clean. Recommended, I will stay here again next time I go to Monterrey on a business trip.
GGuest UserThe environment is OK. There are many Chinese people staying in the hotel. The swimming pool seems to be average. The surrounding facilities are average. There are no places to eat. The transportation is not very convenient.
XxiangvolarFacilities: The heated pool and hot spring bath are very popular with me, and the gym equipment is very new
Hygiene: No problem
Environment: The hotel is designed to be very fashionable and youthful
Service: Very considerate, and equipped with free 24-hour hot water coffee and tea
Very good experience, worth recommending, I hope I will have the opportunity to stay next time!
2270831****The hotel is old but it’s fine. The worst part is the front desk service, I have been sending mails to push them correct the mistake on the invoice they sent but the result is still wrong. When I called them directly to explained what I need, the front desk hang up the phone without giving solution. This is totally a service disaster for the Four Point brand and I don’t think anyone deserves the attitude and service 🤮🤮🤮🤮🤮🤮
CChia HuaNothing special at all, but the front desk hangup on my water request, which is a bit rude, other than that I don't see anything special to complain.
GGuest UserOur stay was pleasant. We only had one problem when we arrived, because in the Trip.com advertisement, the room we booked included a minibar, microwave and dining room, but when we arrived at the room, it was very simple, without any of the three, they told us That is not included, they want us to pay extra for these services. In the end, they agreed to bring the minibar and microwave to the room without paying extra, and it is best to clearly indicate what is included when booking.
The breakfast is not very rich, but overall we stayed very well.
DDahuzimangpinIt's a bit far from the city center. The airport bus at night can only go to the city center and then take a taxi there. The room is big and quiet. The bed was also large and comfortable. Plenty of hot water
LludekeGreat location overlooking the city of Monterrey.
Rooms are ok except walls are paper thin.
Service in the restaurant varies from good to awful.