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9.3/10
Great
GGuest UserThey say nothing is perfect, but this hotel came close! We received a friendly greeting upon entering the lobby, the check-in process was effortless, and although they didn’t have adjoining rooms they ensured that the second room was mere feet away. They allowed us to check-in a bit early into one room and called within 30 mins to inform us that the second room was ready. They also provided the cooktops so that we could make hot meals for our families. Everyone we encountered was very accommodating from the breakfast staff to housekeeping. Hot breakfast was a plus. The only drawback was that the ice machine was inoperable on our floor so we had to venture down to the first floor to retrieve ice.
The rooms were clean, modern, large and definitely accommodated a family of 5 (2 rooms for total of 10 guests). Many restaurants and plenty of shopping is minutes away, but nothing that shares the same street as the hotel although there is a McDonald’s across the highway inside a gas station. I think not being surrounded by eateries helped navigate entering and exiting the parking lot. Total consensus is we will return soon!
刘刘白子_lssGreat Service, Lovely Breakfast — but Room Noise and In-Room Dining Could Improve
I recently stayed at the Thompson Houston and overall had a great experience, especially thanks to the excellent service. Every staff member I interacted with was friendly, helpful, and professional. Their attention to detail really made me feel welcomed, and I was touched when they surprised me with a graduation cake — a thoughtful gesture I truly appreciated.
The hotel breakfast was a highlight. The food was fresh and well-prepared, and once again, the service stood out. Dining in the morning felt like a treat thanks to the welcoming atmosphere.
That said, there were a few downsides that affected my stay. The room was quite noisy, even late into the night. It was hard to relax or fall asleep with the amount of outside noise coming through.
Also, I ordered in-room dining on two occasions. On the first day, everything was great. However, the next day the fries were noticeably soggier, the salad was just a bowl of greens with six tiny avocado cubes, and — most concerning — the aioli on the side looked like it had already been used.
Overall, Thompson Houston left a positive impression on me, mostly due to its exceptional staff and quality breakfast. I hope they can improve the soundproofing and ensure consistency in their in-room dining service.
KKingHuckI recently stayed at this hotel and overall had a pleasant experience. The location was convenient, the staff was friendly and accommodating, and the room was clean and comfortable. However, I was a bit disappointed with the amenities, particularly the weight room. The weight room was small and outdated, with limited equipment and not well-maintained. As someone who enjoys working out during my travels, I found the lack of quality fitness facilities to be a downside.
Despite this, I still enjoyed my stay at the hotel due to its other positive attributes. The on-site restaurant served delicious food, the complimentary breakfast was a nice touch, and the room service was prompt and efficient. If the hotel could invest in upgrading their weight room and fitness facilities, it would greatly enhance the overall guest experience. I would consider staying here again in the future, but hope to see improvements in this area.”
MM41661****This trip was mainly for a business trip and a trip to NASA, so I rented a car for the whole trip. The hotel has a parking lot and the scenery outside the window is very good, especially at sunrise. The hotel here is relatively close to the highway entrance, so I went to Houston. Very convenient and quite quiet at night. There is a self-service washing machine and a swimming pool.
LLaodangqingyunA very good hotel, clean, well-equipped, and reasonably priced. There are many restaurants and shopping malls nearby, which is very convenient. The only thing is that the parking fee of $50 is more expensive.
Facilities: good
Health: good
Good environment
good service
Hotel near The Galleria, Houston 18.2% of visitors choose this area
Price per night from:PHP 12,182
8.0/10
Very Good
GGuest UserOverall, the hotel was good. Given Houston's reputation for safety issues, the secure, key-card accessed indoor parking garage was a significant advantage. A crucial warning: car break-ins are very common in this area, so absolutely never leave any valuables or bags in your car, even for a short period. The hotel staff were also very friendly and helpful.
GGuest UserI checked in very late - around 8-9pm - and the woman at the counter was extremely friendly and nice. She made conversation with us about our trip and our jobs and told us all the available amenities. The room was clean and quiet. The breakfast in the morning was your average hotel breakfast, but had more options than I usually see so close to the end of breakfast time. They did not begin cleaning up breakfast right at the end time, which was nice because they let us keep grazing on what was left before finally taking it away about 20 minutes after breakfast had ended. The vending machines were really cool. There were cheap toiletries in the vending machine that you could buy in case you forgot something at home, and the cola vending machine had ice cold drinks for pretty cheap. I had a great time staying at this hotel and would definitely return if I'm ever in the area again. I've stayed at this brand of hotel (Choice Hotels) before and I've always had a great experience.
DDaniel Lam99The hotel is conveniently located and has easy parking. Check-in was quick, the front desk staff was warm and considerate, efficient, and arranged rooms according to check-in requirements.
The room was reasonably laid out, clean and tidy, and the bedding was comfortable, which helped with sleep.