Ryokan Hanaya

"The ambiance is charmingly antique, with meticulous attention to detail in every corner. The rooms offer superb views, the outdoor hot spring is delightful, and the overall environment is comfortable. The food, including two meals a day, was of good quality. The service was friendly and professional, and their farewell gesture was a testament to traditional Japanese culture."

Bessho Onsen Kashiwaya Honten

"We didn’t realize we had reserved a room for the wrong date until we received a notification from the agent. Fortunately, Kashiwaya Honten offered us a discounted price for our new booking, which was very thoughtful of them. We finally stayed one night in the Main Building Suite Room. It was very comfortable, clean, and beautifully designed—better than the official photos. We had a good night's sleep and truly enjoyed the in-room onsen. Additionally, we appreciated the private 40-minute onsen on the ground floor of the main building. Every staff member, from the entrance to the inside of the building, was very friendly. The hotel is also English-friendly. Mr. Yamauchi communicated fluently in English with us via email before our stay. A lady, who greeted us inside, introduced the room and served our in-room dining, was also able to speak English. The only complaint we have is about the meal. It wasn't bad, but we believe it could be improved."

Saihokuso Inn

Kakeyu Onsen Kutsurogi No Yado Kuroiwa Ryokan

"It was very clean and the food was delicious no matter what I received. The bath wasn't big at all, but it was clean and relaxing. I will visit you again next year."

UEDA EKIMAE ROYAL HOTEL

"It seems that guests can drink coffee for free 24 hours. I went there using Google Maps, but I couldn't find out which way the entrance was. There is a convenience store about 2 minutes walk away, so it is convenient."

Anzuan Nishida

"The owner is very kind. It's quite tiring to walk from the station. You'll sweat a lot even after soaking in the hot spring, so you'll need to change clothes. They provide a shuttle service, so please ask them. Since it's located in a forest-like area, ants and spiders tend to get into the room. It's a bit disappointing that you can't easily go to the hot spring town."

Ryokan Tsuruya

"In October 2019, when the typhoon had a big impact on Nagano, I was planning to go from Kusatsu Onsen to Bessho Onsen, but it was canceled (I was offered a glass of wine this time). I rebooked this inn for the first time in 4 years. Reviews are mixed: black phone, old, cold, no hot water. The room is a Kyoto room, so it's small in a Kanto style, but the lintel, nagaoshi, and wall features are more elaborate than they look. I don't really like eating in my room. The food was a good amount and included matsutake mushrooms. The bar counter in the lobby has also been transformed into a reading area for the owner, and the garden is lush enough to remind you of the beauty of yesteryear. The hot water is good, but the water is sulfur and acidic, so the faucets here and there are broken, but that's just as the reviews say. There are two parking spaces in front of the inn, and the rest will probably be parked in the hot spring parking lot. I like the fact that it's a family-run business, so there's no annoying customer service, and the host and landlady's natural customer service."

Reisenji Onsen Nakaya Ryokan