Besut Hotels with Balcony

The room is large, with a courtyard, and a little bit of a Maldivian feel, but no hair dryer was found. The food is good, the taste is OK, the ingredients are fresh, and it is slightly more expensive than other nearby restaurants. The service is still quite enthusiastic, especially the on-demand food service staff for breakfast, who are very enthusiastic and proactively ask if there are any dishes that need to be ordered. Proactive service is precious and feels very good. However, the front desk service is perfunctory, seemingly enthusiastic but not solving the problem. After waiting for a long time, no one took the initiative to tell us that we can check in. We went to the front desk to ask, and a few chatty waitresses smiled and said that it was ok now. When we left, we missed the boat because the front desk arranged to wait for the water taxi. Obviously, we were very anxious and asked many times, but the front desk told us that there was no problem. The boat is often late. I asked them to call the shipping company to inform us that we have not boarded the boat yet, and I guess there was no communication. I was speechless. The service to customers should not be just superficial enthusiasm. I hope to really solve problems for guests instead of creating problems.

The place is nice good for family . Quite and safe

Sorry for the low rate.. booking online via trip.com.. from Perak to here which almost took 6-7 hours.. to arrive.. the hotel that was booked seems to have people check in first.. double booking.. even though the owner already paid back the booked amount .. it still feels like an error .. he is tired .. there is no need to find another hotel .. again the cost will increase .. sorry .. the owner will take a small amount .. pls check with the registered provider ..