Fairfield by Marriott Kuala Besut provides a convenient gateway to the serene beauty of Kuala Besut, a quaint town known for its proximity to the stunning Perhentian Islands. Relax in our air-conditioned waiting lounge, a peaceful space to unwind before setting off on your next adventure. Located an hour from Kota Bharu Sultan Ismail Petra Airport (KBR) and with the jetty only a few steps away, our hotel is the perfect layover hub between the Malaysian mainland and the Perhentian Islands, with a private ferry awaiting to transport you to Perhentian Marriott Resort & Spa. Experience the comfort of our rooms, where tranquility and modernity blend seamlessly to create a sanctuary of unparalleled relaxation. Improve your well-being at our 24-hour fitness centre, designed for health-conscious travellers. Delight in local flavours at the Fairfield Kitchen, our all-day dining restaurant, where each dish showcases culinary mastery. Ikhasas Land Transit Sdn. Bhd. (Co No 1092267-M) with respect to Fairfield by Marriott Kuala Besut.
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"This is the perfect place to stay before heading to the Perhentian Islands. The Kuala Besut Jetty is right in front of the hotel, and the Marriott ferry operates directly from here. The Assistant Manager, Nurfaruq Akamal Hanafiah, went above and beyond to resolve an issue we encountered. It was a minor hiccup caused by a slight miscommunication, but instead of brushing it off, he took the time to investigate thoroughly, explain the situation, and dedicate a significant amount of effort to finding a solution and compensation. Despite how busy the hotel must have been with so many guests, we felt as though we were receiving highly personalized service. My entire family praised his exceptional professionalism as a hotelier.
Every time we visit, we are reminded of how genuinely kind and professional the staff are at both the Fairfield and Marriott Perhentian hotels. Furthermore, the restaurant manager at Marriott Perhentian happened to spot my son and me at the dining venue and remembered us from our visit a year ago. We had a wonderfully warm and friendly chat.
It is truly thanks to the staff who welcome us like family every year that we keep deciding to return. We eagerly look forward to seeing everyone again next year!"