Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 12, 2026|Comfort Economy Room
RahimahRahimThe distance between the central train station and hotel is easy access. Reception staff were very friendly and attentive. There are no kettles in the room but when requested, staff immediately sent to the room. During winter, there is no ventilation in the room and again when told to reception, fans were sent to the room. Rooms were spacious, bright and cozy. One of the room and the glass elevator had beautiful mountains views. The hotel ground level and restaurant had a nice atmosphere and aesthetic settings. The breakfast spread had very less options for Muslim guests but doable. Overall, it was a pleasant stay.
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Price per night from:€95
Posted on Dec 28, 2025
Guest User
For the price we paid (€350/night) we expected more. More helpfulness from the front desk, more attention given to the aesthetics of the room, and more care from housekeeping. The hotel charged us an additional €200+ euro to add our children to our two king suites. We found this outrageous Housekeeping did not replace our used coffee cups on our second day, so we had to clean them ourselves. The bath towels were thin and scratchy and were barely bigger than a dish cloth. Although many restaurants in town were closed due to the holiday, the hotel also closed its restaurant, so we ended up ordering take out from a falafel place. What “4-star” hotel doesn’t offer its guests a dining option when they know they are at least a20-min walk from any nearby eateries? We were quite disappointed with this stay and cannot recommend it in good conscience.
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Price per night from:€105
Posted on Dec 31, 2023
205371****
I forgot to take pictures of the interior, but it is a great hotel. There is also one in Augsburg. We like them very much. The breakfast is the best one on this trip. The girl at the front desk is very nice. She wears national costumes and can speak Chinese. We Here comes a big hug and a very merry Christmas Eve. Next time you come to Innsbruck, this hotel will definitely be your best choice. Happy new year
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Price per night from:€113
Posted on Mar 1, 2026|Room (the One)
Guest UserThe hotel location is the most convenient to Innsbruck train station. The room space is too small. In addition, there is no kettle provided. Hot water is requested at 13/F cafe bar. It was a little bit noise sound from train station. No coffee and tea bags is provided to customers stayed overnight at hotel. No mobility ticket is provided to customers not same as Salzburg. It is not enough socket points at the room. The shower screen window too short to prevent water coming out on the bathroom floor.
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Price per night from:€101
Posted on Aug 20, 2026|Classic Room
a350ryomaThis hotel was incredibly comfortable and definitely a highlight of our trip! The room was clean, spacious enough, and well-equipped. The staff were also very kind, which made for a relaxing stay.
The best part was the location. It's super close to the Congress cable car station, making it incredibly convenient for visiting the Nordkette. The old town is also within walking distance, so it's a perfect base for exploring Innsbruck.
I would absolutely love to stay here again the next time I visit Innsbruck.
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Price per night from:€137
Posted on Feb 21, 2026
Collin Xia
Conveniently located in the city center, easy access to bus, tram, and funicular services. Delicious and versatile breakfast options with fresh fruits. Comes with complementary gym and sauna rooms, and also welcome card that entitles you to take buses for free. Highly recommended!
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Price per night from:€128
Posted on Jun 16, 2026|Corner King Room
hkstaycationerThe service was top-notch, and the atmosphere was very relaxed. The gym, sauna, washing machines, and dryers are all free to use 24/7. Nearby, there's a Chinese and Japanese buffet, and in the evenings, there are amusement park rides. The transportation is excellent; you can walk to the city center or nearby shopping malls. For Austria, the value for money is exceptionally high.
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Price per night from:€84
Posted on May 2, 2025|Standard Double Room, 1 Double Bed (Cosy)
Guest User
The Staff allowed early check in before 12pm as there was available room. While the location is great (just opp the central train station), it is a bit noisy at night as my room faces the train station. There were people talking loudly on the streets even at around 11pm. Not sure if it helps if one were to ask for a room which faces away from the train station though. Amentities in the room was basic but breakfast was pretty good.
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Price per night from:€97
Posted on Apr 16, 2024
kfamiliasg
Excellent location, golden roof is only a stonr throw away. Room was amazing and spacious with full kitchen and complimentary milk. We only spent 1 night. Just to note for those wanting to book for more than few nights, changing towels and house keeping/room cleaning would be charged fees. Plus, I did not realize this before booking, but there is additional tourist charges for staying, from memory about 35 euro per person.
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Price per night from:€108
Posted on Feb 1, 2026
John Vincent (JV)
*Reading the reviews prior of booking, one comment sticks in my mind was this hotel is a scam. First, I don’t believe as could be different experience. Also some says, staff are nice and friendly but there are also rude staffs.*
I was transferred to this hotel, i booked *junior suite* room with double sized bed. Sounds good right ? But it’s so, so.
Prior to check in, their policy is 2:30 pm. on the app is 2 pm. I arrived 1:36 and the reception want to charged me 15 euros, Instead I wait. She is rude, it reminds me the reviews, she is No customer service background.
The view from window is amazing, room is clean, bed is comfortable. However, shower is too short from the corner, I’m small but still not able to stand. Toiletries is on place, no room sleeper for cold floor. No mini bar, no tea or coffee (available in reception with charge), no pen and paper on desk and other basics on 4 star categories. The room is on attic, limited low ceiling.
Breakfast was basic, by the way the 2 young ladies are friendly, could be the trainees. What nice from selection is fresh orange juice from the machine, and freshly slice cured meat. The same lady from the reception is touching food with bare hand. Thanks I’m done of breakfast.
Sauna is stated as part of hotel facilities however it’s not functional on my 2 days stay. Reception said you have to wait 1.5 hours or to have notice ahead of time.
Overall, my first visit in Innsbruck was great however with this hotel was the last. Not guests service oriented.
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Price per night from:€86