Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 11, 2026|Triple Room
Shubashini SandaraI had a wonderful stay at Hotel Das Innsbruck, and it exceeded my expectations in many ways.
The room was spacious, well-designed, and significantly larger than I had anticipated. The amenities provided were excellent, and everything we needed was already available in the room without having to make any special requests. This attention to detail made the stay especially comfortable and convenient.
The staff were extremely helpful and welcoming throughout our stay. A special mention goes to the breakfast team, who were attentive, friendly, and provided excellent service every morning.
The hotel offers great comfort, quality facilities, and outstanding hospitality. Combined with the generous room size and thoughtful amenities, it made for a very enjoyable stay.
I would gladly stay here again and highly recommend it to anyone visiting Innsbruck.
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Price per night from:HK$984
Posted on Jan 12, 2026
RahimahRahim
The distance between the central train station and hotel is easy access. Reception staff were very friendly and attentive. There are no kettles in the room but when requested, staff immediately sent to the room. During winter, there is no ventilation in the room and again when told to reception, fans were sent to the room. Rooms were spacious, bright and cozy. One of the room and the glass elevator had beautiful mountains views. The hotel ground level and restaurant had a nice atmosphere and aesthetic settings. The breakfast spread had very less options for Muslim guests but doable. Overall, it was a pleasant stay.
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Price per night from:HK$1,175
Posted on Mar 5, 2026|Two Double Room with Mountain View
Guest UserI stayed at this hotel for three nights. For the first two days, the weather was bad, so looking out the window, all I could see was a misty, foggy landscape, with the mountains reduced to a black and white silhouette. The real surprise came on the morning of the third day. When I habitually pulled back the curtains, my eyes were met with a stunning view: a clear blue sky and a continuous range of snow-capped mountains. The joy I felt was immediate and profound. Additionally, although my room was at the end of the hall, there was a spacious balcony right next to it that led to an emergency exit. This made it incredibly convenient for a quick stretch or exercise in the morning.
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Price per night from:HK$1,119
Posted on Jan 27, 2025|Double or Twin Room
Anonymous UserThe hotel itself was luxurious, with beautifully designed interiors and a high-end feel. The location was average—not too far, but not very convenient either.
Service was a bit mixed. One staff member wasn’t very welcoming, which left a poor first impression. However, another staff member was fantastic and went out of their way to help us book a taxi when we were running late for our train trip—truly a lifesaver!
The breakfast was amazing, with a great selection of delicious options that added to the overall experience. Despite some minor hiccups, it was a pleasant and comfortable stay.
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Price per night from:HK$1,334
Posted on Dec 27, 2024|Economy Double Room
Parttime travellerI recently stayed at this hotel and had a pleasant experience overall.
Location: The hotel's location is excellent, making it easy to explore nearby attractions and enjoy local dining options. Everything I wanted to see was within walking distance, which was a huge plus.
Breakfast: The breakfast variety was impressive! There were plenty of options to choose from, catering to different tastes and dietary preferences. I particularly enjoyed the fresh fruits and pastries, which provided a great start to my day.
Bar:The hotel bar was another highlight of my stay. It had a cozy atmosphere, perfect for unwinding after a day of exploring. The cocktail selection was creative, and the staff was attentive and friendly, making it a great spot to relax and socialize.
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Price per night from:HK$1,219
Posted on Dec 31, 2023
205371****
I forgot to take pictures of the interior, but it is a great hotel. There is also one in Augsburg. We like them very much. The breakfast is the best one on this trip. The girl at the front desk is very nice. She wears national costumes and can speak Chinese. We Here comes a big hug and a very merry Christmas Eve. Next time you come to Innsbruck, this hotel will definitely be your best choice. Happy new year
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Price per night from:HK$1,252
Posted on May 8, 2026
petrifiedmikeGreat location in the heart of the town. Interior definitely showing its age, with creaky wooden floor boards. Wish there was an indoor pool but the free pedal-assisted bicycles were awesome. Reception staff were really helpful but the cleaning staff just helped herself into our room in the morning after knocking just once while we were still asleep!
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Price per night from:HK$769
Posted on Aug 9, 2026|Superior Room
JiutengyuanyaThe location is great, with a supermarket right next door. It's very quiet and comfortable, and the room is spacious. It rained for the two days we were in Austria, so we didn't go up the mountain, but Innsbruck still felt like a very pleasant city. If you're taking the Flixbus, it's about a 20-minute walk, but you can also take a public bus, which is only a 9-minute walk away. The city center is a 15-minute walk, but there are also many bus routes to choose from!
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Price per night from:HK$1,243
Posted on Dec 28, 2025
Guest User
For the price we paid (€350/night) we expected more. More helpfulness from the front desk, more attention given to the aesthetics of the room, and more care from housekeeping. The hotel charged us an additional €200+ euro to add our children to our two king suites. We found this outrageous Housekeeping did not replace our used coffee cups on our second day, so we had to clean them ourselves. The bath towels were thin and scratchy and were barely bigger than a dish cloth. Although many restaurants in town were closed due to the holiday, the hotel also closed its restaurant, so we ended up ordering take out from a falafel place. What “4-star” hotel doesn’t offer its guests a dining option when they know they are at least a20-min walk from any nearby eateries? We were quite disappointed with this stay and cannot recommend it in good conscience.
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Price per night from:HK$1,196
Posted on Feb 1, 2026
John Vincent (JV)
*Reading the reviews prior of booking, one comment sticks in my mind was this hotel is a scam. First, I don’t believe as could be different experience. Also some says, staff are nice and friendly but there are also rude staffs.*
I was transferred to this hotel, i booked *junior suite* room with double sized bed. Sounds good right ? But it’s so, so.
Prior to check in, their policy is 2:30 pm. on the app is 2 pm. I arrived 1:36 and the reception want to charged me 15 euros, Instead I wait. She is rude, it reminds me the reviews, she is No customer service background.
The view from window is amazing, room is clean, bed is comfortable. However, shower is too short from the corner, I’m small but still not able to stand. Toiletries is on place, no room sleeper for cold floor. No mini bar, no tea or coffee (available in reception with charge), no pen and paper on desk and other basics on 4 star categories. The room is on attic, limited low ceiling.
Breakfast was basic, by the way the 2 young ladies are friendly, could be the trainees. What nice from selection is fresh orange juice from the machine, and freshly slice cured meat. The same lady from the reception is touching food with bare hand. Thanks I’m done of breakfast.
Sauna is stated as part of hotel facilities however it’s not functional on my 2 days stay. Reception said you have to wait 1.5 hours or to have notice ahead of time.
Overall, my first visit in Innsbruck was great however with this hotel was the last. Not guests service oriented.
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Price per night from:HK$1,063