Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 6, 2026|Standard Double Room
Guest UserTop hotel, the rooms are really beautiful. Great location, it's not far into the city... And the cute little garden and the rooftop terrace 😍 The breakfast is almost unbeatable, from savory to sweet, there's something for everyone... we'll be back!
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Price per night from:HK$1,050
Posted on Apr 26, 2025
Guest User
Rooms were clean, spacious and great that it had a small kitchenette.
Service was excellent and the gym/sauna was good enough to be used.
Was about a 15mins walk from the train station and 20mins walk from the main area/old town.
Other than the location, everything else was great.
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Price per night from:HK$849
Posted on Jan 12, 2026
RahimahRahim
The distance between the central train station and hotel is easy access. Reception staff were very friendly and attentive. There are no kettles in the room but when requested, staff immediately sent to the room. During winter, there is no ventilation in the room and again when told to reception, fans were sent to the room. Rooms were spacious, bright and cozy. One of the room and the glass elevator had beautiful mountains views. The hotel ground level and restaurant had a nice atmosphere and aesthetic settings. The breakfast spread had very less options for Muslim guests but doable. Overall, it was a pleasant stay.
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Price per night from:HK$1,175
Posted on Mar 5, 2026|Two Double Room with Mountain View
Guest UserI stayed at this hotel for three nights. For the first two days, the weather was bad, so looking out the window, all I could see was a misty, foggy landscape, with the mountains reduced to a black and white silhouette. The real surprise came on the morning of the third day. When I habitually pulled back the curtains, my eyes were met with a stunning view: a clear blue sky and a continuous range of snow-capped mountains. The joy I felt was immediate and profound. Additionally, although my room was at the end of the hall, there was a spacious balcony right next to it that led to an emergency exit. This made it incredibly convenient for a quick stretch or exercise in the morning.
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Price per night from:HK$1,119
Posted on Dec 27, 2024|Economy Double Room
Parttime travellerI recently stayed at this hotel and had a pleasant experience overall.
Location: The hotel's location is excellent, making it easy to explore nearby attractions and enjoy local dining options. Everything I wanted to see was within walking distance, which was a huge plus.
Breakfast: The breakfast variety was impressive! There were plenty of options to choose from, catering to different tastes and dietary preferences. I particularly enjoyed the fresh fruits and pastries, which provided a great start to my day.
Bar:The hotel bar was another highlight of my stay. It had a cozy atmosphere, perfect for unwinding after a day of exploring. The cocktail selection was creative, and the staff was attentive and friendly, making it a great spot to relax and socialize.
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Price per night from:HK$1,219
Posted on Aug 9, 2026|Superior Room
JiutengyuanyaThe location is great, with a supermarket right next door. It's very quiet and comfortable, and the room is spacious. It rained for the two days we were in Austria, so we didn't go up the mountain, but Innsbruck still felt like a very pleasant city. If you're taking the Flixbus, it's about a 20-minute walk, but you can also take a public bus, which is only a 9-minute walk away. The city center is a 15-minute walk, but there are also many bus routes to choose from!
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Price per night from:HK$1,243
Posted on Dec 28, 2025
Guest User
For the price we paid (€350/night) we expected more. More helpfulness from the front desk, more attention given to the aesthetics of the room, and more care from housekeeping. The hotel charged us an additional €200+ euro to add our children to our two king suites. We found this outrageous Housekeeping did not replace our used coffee cups on our second day, so we had to clean them ourselves. The bath towels were thin and scratchy and were barely bigger than a dish cloth. Although many restaurants in town were closed due to the holiday, the hotel also closed its restaurant, so we ended up ordering take out from a falafel place. What “4-star” hotel doesn’t offer its guests a dining option when they know they are at least a20-min walk from any nearby eateries? We were quite disappointed with this stay and cannot recommend it in good conscience.
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Price per night from:HK$1,196
Posted on Nov 16, 2025
Anonymous User
The location is very good, right in the old town, you can walk around every day. It's near the Marktplaz bus stop, making it convenient to take the bus to go sightseeing. The day I arrived at the hotel at 10:00, I was able to check in right away, but I got a room on the 1st floor, on the hotel parking lot side, which made it noisy and smelled of cigarettes all the time. I couldn't open the window, but luckily the hotel had air conditioning. Overall, I was impressed. The front desk staff provided very good service. If you stay at the hotel for 2 nights or more, you also get a welcome card.
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Price per night from:HK$712
Posted on Feb 1, 2026
John Vincent (JV)
*Reading the reviews prior of booking, one comment sticks in my mind was this hotel is a scam. First, I don’t believe as could be different experience. Also some says, staff are nice and friendly but there are also rude staffs.*
I was transferred to this hotel, i booked *junior suite* room with double sized bed. Sounds good right ? But it’s so, so.
Prior to check in, their policy is 2:30 pm. on the app is 2 pm. I arrived 1:36 and the reception want to charged me 15 euros, Instead I wait. She is rude, it reminds me the reviews, she is No customer service background.
The view from window is amazing, room is clean, bed is comfortable. However, shower is too short from the corner, I’m small but still not able to stand. Toiletries is on place, no room sleeper for cold floor. No mini bar, no tea or coffee (available in reception with charge), no pen and paper on desk and other basics on 4 star categories. The room is on attic, limited low ceiling.
Breakfast was basic, by the way the 2 young ladies are friendly, could be the trainees. What nice from selection is fresh orange juice from the machine, and freshly slice cured meat. The same lady from the reception is touching food with bare hand. Thanks I’m done of breakfast.
Sauna is stated as part of hotel facilities however it’s not functional on my 2 days stay. Reception said you have to wait 1.5 hours or to have notice ahead of time.
Overall, my first visit in Innsbruck was great however with this hotel was the last. Not guests service oriented.
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Price per night from:HK$1,063
Posted on Dec 8, 2025
Maxx Thanchanoth
The best thing of this hotel is location, not far from Innsbruck HBF (5 mins by walk or 1 bus station). You will see the big gate at inter-junction.
And just 5 mins by walk to downtown and any tourist attractions.
*****The most important thing is operation time of staff in only 7-11am and 3-7pm!!!! There are no any staffs with not operation time, so the door was lock. I had to walk back to train station for my luggage storage and pay more €20, tired and wasted the time. Please check your time to come for check-in at hotel*****
The room is a bit tiny and loud from traffic outside and bell-ring from church.
Staff were so nice and keen to help.
Breakfast was very nice with variety of choices, such as; Cereal, Yogurt, Coffee, Cocoa, Tea, Milk, Bread, Ham, Cheese, Jam, etc. I love it!
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Price per night from:HK$807