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9.3/10
Great
MMangoLoverThe hotel is located in a business district, surrounded by office buildings and shopping malls, which is very convenient. The hotel rooms are quite large, and there are even Chinese-made food delivery robots at the front desk.
FFenglimimaThe overall experience of the hotel is good, the health is good, the room is clean and tidy, the infrastructure is complete and the use is normal. The location is convenient to travel, the service attitude is warm and thoughtful, and the check-in and check-out efficiency is high. Sound insulation and bedding are more comfortable, the price is moderate, and there is no obvious slot. All aspects of performance are quite satisfactory, to meet the needs of travel and accommodation, overall satisfaction, it is recommended.
II read reviews before choosing hotelsLiked:
• wonderful front desk personel , restaurant staff, waiters/waitresses, baggage handlers, super helpful!
• excellent bed, shower, sheets, towels.
• great breakfast buffet.
Dislike:
• the bathroom sink needs a better aerator on the faucet to control the flow so that it doesn’t spray outside of the sink.
• the water in the pool didn’t seem to be constantly filtered. There were small debris and bugs on top.
FFausto SpotoA reasonably priced hotel in a very central location, easy to reach with public services and Uber. The surrounding area is walkable and full of restaurants and services. The internal restaurant allows you to eat without even leaving the premises. My room provided a real working area. There is a small rooftop swimming pool, enough to relax.
LLove Honey holiday & Happy HolidaysI love this hotel. The highlight is the staff, always friendly and welcoming. In addition to being delicious, the breakfast was accompanied by a sensational pianist (Léo Ramos). The size and comfort of the room is another difference. Additionally, hotels use olfactory marketing, taking advantage of aromas that can be smelled before entering the hotel lounge.
XXumidedenghouaiThe price/performance ratio of the hotel is very good. The downside is that it is close to the airport and the noise is a bit loud. The bed sheets are not very clean. The breakfast is relatively simple, especially the scrambled eggs, which are full of water and not tasty.
GGuest UserThe location is a high-end residential area. There's a large Carrefour on the street nearby, convenient for purchasing daily necessities.
The hotel facilities are relatively old. But the overall cleanliness is very good; the toilet is new.
Staff there is nice, able to communicate in english.
The only thing I'm really unhappy about is the extremely poor Wi-Fi signal on 12 floor. There is connection issues, but he needs to log in to account to connect. However, it's internet speed would slow down after about 15 to 20 minutes, and it would have to turn the Wi-Fi off and on again each time to maintain high speed. The network I bought myself is even better then its wifi. As a 4-star hotel, the wifi service is totally not convenience to the online business work and communication, unable to do a online call stably.
GGuest UserI stayed at Wyndham São Paulo Ibirapuera Convention Plaza Hotel twice during my trip (April 3–8 and April 10–11), and overall, this was a very mixed experience. I’m an international traveller so I would say I have my fair share of seeing all sides to a hotel. To be a 4 star hotel and to charge premium rates, I would expect certain things.
Let’s start with the positive to the hotel -
The location is excellent. From the hotel across there is a shopping mall, which makes it extremely convenient for food, shopping, and daily necessities.
• Cleanliness is generally acceptable. Aside from one incident, (on my first night, I found red stain marks which looks like lipstick on my sheets, took a photo and alerted receptionist the next morning for a change of sheets.
• Room size is spacious and comfortable. I stayed in the “ superior room” and the junior suite.
The issues (and they are significant):
1. Misleading room expectations
The room I received looked noticeably older and more worn than the photos online. Doors, bathroom condition, and overall finishing did not match what was advertised. It felt misleading. This hotel definitely need a glow up.
2. Poor service & lack of flexibility
Service was the biggest disappointment.
• Staff were generally not proactive or solution-oriented.
• I made a booking error via Trip.com and tried to adjust the dates. Both the platform and hotel refused to help or offer alternatives.
• Even a simple late check-out request (which I informed them about in advance and was willing to pay for) was declined without much effort to accommodate. I wasn’t also asking for hours just a mere 2 hours so that I can go to the city to pick up some stuff before my long haul 32hours flight.
4. Billing inconsistencies – check your charges carefully
• I was initially charged for 2 minibar items when I only consumed 1. I manage to catch this on time before paying for it.
• Laundry count was incorrect (11 pieces sent, billed for 12). Receipts and explanations were unclear, and I’m still not fully confident everything was billed correctly.
5. Missing basic amenities (unexpected for this level)
• No iron or ironing board available
• No kettle / hot water in the room
• No complimentary drinking water
• Everything must be purchased separately
6. Language barrier for international guests
Not all staff speak English, which can make communication difficult if you’re not Portuguese-speaking.
Overall verdict: This hotel is convenient but not service-oriented.
If you are Brazilian or familiar with local expectations, you may find it acceptable. But as an international traveler, the experience falls short—especially in service, transparency, and attention to detail.
Would I return?
Probably not, unless location is the only priority.
GGuest UserDespite being an affordable hotel, it offers excellent conditions for a comfortable stay. The rooms are spacious, which is a big plus. On the third floor, there is a convenient gym with a swimming pool, making it easy to keep up with your routine.
Most importantly, I would like to highlight the outstanding service provided by the staff. They are always ready to help with any request, and the reception desk operates 24/7.
Special thanks to Klebisson, who supported me from the very first minute of arrival until the moment of departure. His assistance made the stay especially pleasant.
If I may add one small suggestion — it would be great to have a wider variety of food available for breakfast 🙂
Another important advantage is the very convenient electronic door locks with a PIN code, so you don’t need to carry keys with you.
CCHENGGUOHotel location is OK, there is no subway around, about 120 rials from GRU airport. Hotel health is better, breakfast did not have time to eat and left, I do not know how. There is a daily self-service buffet at the door, the taste is OK, the price is also cheap, and the convenience stores and snacks are also available. The hotel has a car park for business families.