Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 13, 2023
NgMoon
I was initially apprehensive about staying in an ”old” hotel, but my worries came to rest. It was similar to a cottage theme with very clean rooms and adequate amentities. Staff were always very friendly, greeting us everytime we leave and return to the hotel, and responds promptly to our housekeeping requests. 10 minutes from the hotel, there is a park with a calming stream, a great place to rest and rewind from the busy city life. Nearest train station is just 5 minutes walk away, and a 30-45 minutes car ride to downtown. Some downsides though, there are no nearby restaurants besides the one in the hotel, and no nearby supermarkets. Utensils were not provided in the room so be prepared to bring your own set. Hotel lifts seem a bit worn out but had not broken down during my stay. Overall, I really enjoyed my stay given the calm surrounding vibes and amazing service. I would consider returning in the future
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Price per night from:VND 5,978,859
Posted on May 19, 2026
MichelAzar Lifestyle Vacation Club De La PieuvreThere was a constant noise coming from the toilet that prevented us from getting any rest. Even though a technician came, he couldn't fix it. However, everything else was fine. We had a good stay!
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Price per night from:VND 5,517,754
Posted on Jun 12, 2024|Deluxe King Room - High Floor
Guest User
Booked Deluxe King Room with breakfast included. Room was spacious and breakfast was great. Yet the standard of housekeeping was far from satisfactory. First, hairs were found at the wrap for the wire of the hair dryer the moment I checked in, and small scrap of paper was also found on the inside of a towel. Without any notice/sign in the room about the hotel's green housekeeping policy (if any), towels heavily loaded on the hook and hangers in the bathroom were not collected even on day 3 of my stay (there was no bath tub in the room to place used towels). Packs of cotton pads, cotton buds and small soaps were not refilled even when totally used up. Interesting enough, when enquired with front desk if that was the hotel's policy not to so collect the towels and make the refill unless express requests were made, the answer was in the negative.
The charging of tips for breakfast is another interesting issue. My husband stayed at the hotel for 2 nights (with breakfast included) before my arrival. When he checked out, he was asked to pay for tips for 1 breakfast. After clarifying if tips should be paid for 2 breakfasts instead, front desk apologized for having wrongly charged for any tips as all charges should have already been included when making the hotel booking. Yet on our checking out after 5 nights' stay with the hotel, we were told that we had to pay for tips for 2 days' breakfast. We again enquired about the hotel policy and explained that we were willing to pay but wondered why tips weren't charged for all 5 days for our stay. No explanation was given and the staff (probably thought that we did not want to pay) just advised that the charges would be waived.
I have stayed at Park Hyatt Bangkok and the service was excellent. Was thus surprised to had those experience at Park Hyatt Toronto.
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Price per night from:VND 13,844,759
Posted on Aug 1, 2026|Premium Accessible Two Queen
Guest User
The room is spacious, and the bed is clean. There's a supermarket and restaurants right across the street. The Racecourse Museum is nearby and offers free admission. Plus, it's close to the airport. Very convenient! I'd definitely choose to stay here again.
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Price per night from:VND 3,088,238
Posted on May 18, 2026
Anonymous UserStayed here recently and overall had a decent experience. The AC worked really well, which made the stay comfortable. The room itself was a bit on the small side even though it had a king-size bed, so there wasn’t much extra space to move around.
I was a little disappointed that the room didn’t include slippers or a kettle, which I honestly expected. I did ask reception for hot water on one of the days though, and they were kind enough to provide me with a small cup, so service was appreciated.
Breakfast was okay with a decent variety and a good range overall, although it was almost the same the next day and the fruit selection was slightly less impressive. Still, it was satisfactory for a short stay but needed a few improvements.
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Price per night from:VND 3,991,072
Posted on Aug 31, 2026|Fairmont Luxury two double Room
Anonymous User
The location and hotel itself is great . However ,
Very disappointing experience at Fairmont Royal York.
I booked a Luxury Double Room for Four and informed the hotel in advance that we would arrive late. The hotel explicitly confirmed in writing: “your room will be held for your arrival.”
We arrived around 11 PM after a long international journey, only to be told the hotel was oversold and our reserved room was unavailable. We were downgraded to a Standard Double Room.
The replacement room had a strong paint odor and a visibly peeling bathroom ceiling. When we raised our concerns, we were told the hotel was sold out and could not change the room.
This is not about expecting an upgrade. It is about a confirmed reservation not being honored.
Extremely disappointing.
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Price per night from:VND 6,742,200
Posted on Jul 9, 2026
FfhassaaFantastic stay so close to downtown the pathway and great location overall.
I checked in around 4pm and the staff were incredibly welcoming and offered free toiletries and a room upgrade on arrival to enhance my stay. I had breakfast included which was in the main dining hall at reception which was 10/10 the options were amazing and the vibe was very nice and friendly.
The room itself was insane - incredible views day and night massive room area per sq m and a perfect tv with YouTube Apple TV all the streaming services etc would’ve been tempted to stay in if it was so close to everything downtown.
I visited during FIFA World Cup and pride weekend and it was great to see the hype enforcing good security checking guests coming in and out of entrances and lifts I felt very safe here.
Would recommend and stay here again!
Thank you to the staff
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Price per night from:VND 4,138,316
Posted on Jun 17, 2026|Standard Queen Room
Guest UserThe service, amenities, and dining all meet a certain standard. It only takes about 25 minutes to drive from the airport to the hotel, yet the hotel is located in the city center. I stayed in room 408 and initially thought it might be noisy being on a lower floor, but it turned out to be quite good. A special shout-out goes to Ms. Monira from housekeeping; whenever I returned, she had already quietly tidied and cleaned the room perfectly. What's even more impressive is that she would arrange my belongings according to my habits, which is incredibly thoughtful and personalized. She is a very responsible and meticulous employee. I will definitely choose Holiday Inn Toronto Downtown Centre by IHG again next time I visit my daughter in Toronto.
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Price per night from:VND 3,444,722
Posted on Aug 23, 2026|1 King Bed Standard Walk In Shower
1100904065The rooms are new and the location is convenient. The shuttle bus is fast and efficient, but since it also picks up guests from the Hyatt, it often gets too crowded and there aren't enough seats. The breakfast is better than Holiday Inn, but it can't compare to Crowne Plaza in China. The front desk staff are very friendly.
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Price per night from:VND 3,192,858
Posted on Jul 14, 2026|King Room
1100904065The room was clean and tidy, the bedding was of good quality, and the transportation was convenient. The front desk staff were very welcoming, and the shuttle bus was punctual and on time. It's a Holiday Inn that's very suitable for layovers. Although the hotel decor isn't luxurious, it's not as run-down as some reviews claim; I'd say the facilities are actually well-maintained. The only negative experience was with the shuttle bus driver in the morning. He just stood at the bus door waiting for tips. If he had helped with luggage, a tip would be deserved. This guy didn't even get off to help; he just tidied up the luggage rack on the bus, and then extended his hand to help steady us when we got off, all while expecting a tip. That's a bit much. You should provide good service to earn a tip, not just hold out your hand without doing any work.
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Price per night from:VND 2,460,516