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9.2/10
Very Good
GGuest UserEverything about your hotel was excellent, but my check-out experience yesterday left me utterly displeased! I had explicitly arranged for a late check-out until 3:00 PM as one of my entitled benefits. Yet, around 1 PM, a front desk attendant called to inquire if I wished to extend my stay. I informed her that I wouldn't be extending and would be checking out. I proceeded to check out at 2:03 PM and departed. What truly shocked me was that while I was waiting for the elevator, I distinctly overheard your front desk attendant, seemingly unaware I was still within earshot, mocking me in a local dialect with a colleague. Her exact words were, 'Looks like she's got boiling water under her feet, doesn't she?' This incident makes me seriously question whether your staff management truly instills professional etiquette. Do your employees show basic respect to ordinary guests? Is there a fundamental lack of moral education? If the answer to all these questions is negative, then perhaps it's time for a serious re-evaluation of your staff's positions and a thorough adjustment of their roles.
Hotel near Taishan Bus Terminal, Taishan 4.1% of visitors choose this area
Price per night from:US$14
9.2/10
Very Good
MM27499****The environment is first-class, the hot spring pool is right by the water, and the hot spring is soaked at night, counting the stars in the sky, which has a special flavor.
The room is spacious and clean, full of high-tech: intelligent!
The service is warm and thoughtful, making people feel warm everywhere.
GGuest UserThe hotel is newly renovated and very clean, making it a worthwhile stay. Breakfast was acceptable, with options like yogurt and fragrant pears. The front desk service was excellent; staff were proactive, warm, and very attentive, ensuring a great experience. However, the towels were quite old, with some frayed edges and a stiff, rough texture, which made me reluctant to use them.
SSkellyhongziThis hotel offers the best view of Shimokawashima. The location is great, with many restaurants downstairs, and it's very convenient for getting around. The hotel rooms are well-equipped, and the cleaning service is also good.
Hotel near Xiachuan Island, Taishan 23.3% of visitors choose this area
Price per night from:US$53
9.1/10
Good
JJessie_QiuThe hot spring area is definitely a highlight! 👍 The water quality is crystal clear and feels very clean. The pools here are also quite large, and there's even a hot spring swimming pool. It's so pleasant and comfortable to swim in the warm hot spring pool when the weather is cold. The staff also frequently offer guests ginger tea. We also enjoyed camping at the Scarecrow Camp, where we had tea by the stove and made mud-baked chicken, which tasted really good. The only downside is that the room decor is a bit dated.
GGuest UserThis hotel was a breath of fresh air! From the moment I stepped in, I was struck by its unique and farm house style design. It wasn't your typical cookie-cutter hotel, and that's exactly what I loved. The peaceful environment was a welcome escape from the hustle and bustle of the city, allowing for a truly relaxing stay. The staff were friendly and helpful, always ready with a smile and providing to-the-point service – no fuss, just what I needed. A huge plus was the hotel's location. Being within walking distance of so many attractions made exploring a breeze. And when I got hungry, the abundance of great food options nearby was the cherry on top. I would absolutely recommend this hotel to anyone looking for a memorable and enjoyable stay.
It's in rural area and rides may not be to easy to get after 10pm. If you plan to return late to the hotel, be sure to know how to contact the hotel just in case the front desk is closed. Sorry to wake you at the middle of night boss lady!
CChenxidiandiThe room is relatively clean, but the location is far away. It is close to the high-speed railway station and is only selected if there is a drop-off service. (I haven’t used it, so I don’t know the effect. I only know that I need to make an appointment in advance and the front desk will call a car for me). The breakfast is scheduled to start at 7 o'clock, but it won't be served until around 7:30. The front desk also said it might be 8 o'clock, so be careful when taking the early bus.
GGuest UserNot very quiet, I am not referring to the surrounding management of the hotel, but the noise made by other hotel guests, and the hotel could not take the initiative to solve it after the complaint. However, the last request for a room change, the front desk arranged it, it was better.
Although it is a four-star, the service is not professional enough.
JJueladeThe room is very clean and has no odor, the sheets are clean and new, the shower is very comfortable, the WIFI is very fast, and there is someone at the front desk 24 hours a day to solve problems at any time. It's great. Great location, warm service. A must-choose hotel for travel, very cost-effective! The check-in experience is great! This has always been a hotel I trust.
GGuest UserThe room I booked was very comfortable. When you open the balcony, you can see the lush greenery outside the window. The greening is very good. When we arrived in the afternoon, we played in the water park first. The mountain spring water is ice-cold and cool. Children can also play on the beach! ! In the evening, we came to the hot spring area. There are many hot spring pools here. The health pools include medicinal food, and there is a rest area next to it where you can drink water. Booking a room includes a buffet breakfast and unlimited hot springs. Although the buffet breakfast does not have many categories and is relatively simple, it is convenient and hygienic. There are restaurants in the scenic area, and there are many specialty farmhouses nearby. The Cantonese cuisine is delicious and not expensive. The first choice for hot spring bathing is the Gudou Royal SPA Hotel. It is very close to the hot spring valley and is very suitable for taking the elderly on a trip. It only takes two to three minutes to walk and is very convenient. The attitude of the staff I encountered was also very good. I will come again in winter.