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9.7/10
Amazing
TTanchengyufengThe hotel is new and the restaurant is excellent. There is a shuttle bus from the hotel every half hour. There is a self-service ticket check-in machine in the lobby, which is quite user-friendly. The scenery is pleasant and the feeling is pleasant. There is a Hertz car rental station in the lobby, but the prices are better online. Car pickup and drop-off are at the hotel.
GGuest UserThe staff were very pleasant n helpful especially the Front Office n in the Restaurant. Breakfast was excellent. We also had dinner there and had top quality food. You can’t ask for a better location. Our room was outstanding, spacious with a lovely balcony. Thank you to all the staff had made our stay a memorable one.
EElena EgAmazing place. I didn't know either Spanish or English but I was covered with so much attention and concern that I didn't feel any problems in communication. The hotel is warm and quiet, homey.
I was set up 2 hours earlier.
In the room every day was done a wet cleaning.
Breakfasts were delicious with natural juice and fresh fruit. In the evening you can eat deliciously at the restaurant.
I would like to come back here and feel the attention and care of these people
GGuest UserReally enjoyed this beautiful hotel in Quito Historic Old Town.
Large comfortable rooms. Terrific Breakfast included. Nice restaurant with good menu choices. Best of all was front desk service. Especially Roger*
VVivianSheerThe service is super in place. The plane arrived early in the morning and the hotel sent someone to pick up the plane. The breakfast was plentiful and the hotel cleaning facilities were new and clean. All staff are warm and patient.
DDr.MaiLocation Location Location it has the best location in Quito. Many restaurants and coffees are around . Clean area . Staff are friendly and helpful and the service is excellent. Breakfast is perfect and has many kinds . Can’t miss coming to Quito and not staying here again . All the details are perfect. Recommended 5/5 . Location Location Location it has the best location in Quito. Many restaurants and coffees are around . Clean area . Staff are friendly and helpful and the service is excellent. Breakfast is perfect and has many kinds . Can’t miss coming to Quito and not staying here again . All the details are perfect. Recommended 5/5 .
GGuest UserMy child and I arrived at the hotel almost 8 o'clock in the evening. The hotel staff was very patient. Due to the language barrier, the staff took the initiative to take out the mobile phone translation. When we left the next day, we called a taxi. The service was in place and the hotel was very clean and safe.
GGuest UserThere was a leak in my bathroom that almost ruined my personal cleaning items. The room they gave me was in front of the stairs and it was always noisy with people talking loud. The bottom of the toilet was disgusting. The person that welcomed me was the only one I cold day was efficient. I left the hotel this morning when I was supposed to leave tomorrow. That is how bad I felt there.
JJeremy LeeeeThe facilities at this hotel are somewhat outdated, and the decor feels a bit old-fashioned. It would be great to see some modernization in these areas. That said, the view from the upper floors is fantastic and definitely a highlight of the stay. Additionally, the breakfast was quite good, with a decent variety and tasty options. Overall, the experience was pleasant, but upgrading the facilities and decor would significantly improve the stay.
TTiffanyFalzonWoman didn’t recognize our booking but luckily found us a room anyway. Wasn’t what we booked, but at least it was a place to sleep. No amenities we could enjoy. No shower soap, closed pool, breakfast was scant. More like a motel.